What's New in JobWatch v7.5.5 Highlights Choosing a job result is now a deliberate step. The Job Result field starts empty and the app asks you to pick one before you can finish, so a job can no longer be closed with a result you never actually chose. Switching between customer accounts on one device is cleaner too: each account now sees only its own site assets, categories and tasks straight after you switch, with no restart needed. We have also fixed a cursor jump that made vehicle-check answers hard to type, and made it clear what to do when camera access is switched off. New Features Pick your job result before you finish The Job Result field on the completion screen no longer fills itself in with the first option. It shows "Select a result" until you choose one, and if you tap Finish without choosing you will see a reminder that the job result is mandatory. Job types with only one possible result still select it for you, and a result set by a worksheet answer works as before. Remove a repeated task you added by mistake If you add an extra copy of a repeatable task and did not mean to, swipe left on it to delete it. Only copies that have not been started can be removed, and the original task always stays. Bug Fixes - Typing an answer during a vehicle check while raising a defect no longer jumps the cursor into the defect note after one character. - Taking or replacing an asset photo with camera access switched off now tells you camera access is off and offers to open Settings, instead of showing a blank camera screen. - After switching to another customer account, that account's asset categories and job assets load automatically without restarting the app or pulling to refresh. - Signing out or switching accounts now fully closes the previous account's task data, so the next account only ever sees its own tasks. - Job details keep updating with new attachments and changes from the office after you visit Site Assets, invoicing items or the completion screen and come back. - Opening a job's To-Do tab straight after logging in no longer shows an empty list with a Retry button while the app is still starting up. - Site assets sync correctly during the first session after a fresh install, with no relaunch needed. - Receiving jobs makes fewer requests for asset information, so jobs with assets are ready sooner and use less data.

What's New in JobWatch v7.5.4 Highlights This release is mostly about barcode scanning and assets. Scanning now works on older iPads that previously couldn't use it at all, and turning the torch on no longer freezes the camera, so you can scan in dark vans and plant rooms without the picture sticking. On the asset side, you can now clear a date such as a warranty expiry or last service and have it actually stick, and currency amounts behave the same on your phone as they do in the back office. The AI writing tools have also been tidied up so a failure tells you what happened instead of stopping you in your tracks. # New Features A clearer message when AI writing help doesn't work If AI improvement or refinement of your text fails, you now see a short message right next to the text rather than a pop-up that blocks you. You can try again or just carry on with what you originally wrote - nothing gets in your way. # Bug Fixes - Barcode scanning now works on older iPads, such as the iPad 7th generation, that could not scan at all before. - Turning the torch on while scanning no longer freezes the camera picture. The view keeps updating and you can still scan. - Clearing an asset date - date of manufacture, date of installation, date of last service, warranty expiry or end of life - now saves properly instead of the old date coming back. - Currency amounts on assets now accept the same number of decimal places as the back office, and no longer show a long, inaccurate string of decimals when you edit them. - Asset list thumbnails now refresh when a picture changes, so you see the current image instead of the old one. - Picture filenames and email address checks now handle accented characters, emoji and other special characters correctly. Filenames are cleaned up properly and valid email addresses are no longer rejected.

Highlights in Version 7.5.3 This release brings asset attributes to your device. Instead of re-entering the same asset details through tasks and worksheets on every visit, you can now view and update an asset's own record straight from the Site Assets screen, with the fields your company has set up for each asset category. The Site Assets list has been rebuilt to go with it, so it now refreshes with a pull down, remembers where you were when you come back from an asset, and keeps up with assets removed in the back office. We have also fixed two crashes and a worksheet snag that could stop you moving past a date question. New Features Asset attributes on your device Open any asset from Site Assets to see its attributes, such as serial numbers, sizes, ratings or condition, laid out under the fields your company has defined for that category. Numbers show with their units, currency or percentage sign so they read the way you expect. Create and edit assets with attributes When you add a new asset you first pick its category, and the form then shows the right attribute fields for that type of asset. You can update attributes on existing assets in the same way, and your changes are sent to the office automatically. Improved Site Assets list Pull down on the list to refresh assets, categories and photos for the site. When you open an asset and go back, the list now returns you to where you were rather than jumping to the top. Bug Fixes - Fixed crash when expanding a job's custom fields in the job list - Fixed crash on the job details screen when the connection changed or the job was updated while you were finishing it - Fixed being unable to move past an optional date question in a worksheet without answering it - Fixed assets deleted in the back office sometimes staying on your device after a refresh - Fixed the Site Assets list and asset details using more memory than needed when showing photos

Highlights in Version 7.5.2 This is a small fix release aimed at getting photos back where you expect them. If you found you could no longer add pictures to a job from the job details screen after updating to 7.5, that option is back. We also corrected a problem where optional extras were switched on or off for the wrong company when a device is signed in to more than one account, so each account now sees only the features it is actually set up for. Bug Fixes - Fixed the option to add photos to a job missing from the job details screen - Fixed optional extras being applied to the wrong account on devices signed in to more than one company

Highlights in Version 7.5.1 This update is all about making sure the work you record actually gets back to the office. The biggest change is to job videos: if a finished job was cleared off your device before a video had finished sending, that footage could be lost for good — now it's kept until it's safely uploaded. We've also fixed a few ways the app could quietly stop sending updates, so what you capture on site reliably shows up back at base. Job times are more accurate too, and long job group names are no longer cut off in the wrong place. Bug Fixes - Fixed videos being deleted before they finished sending when a completed job was cleared off your device - Fixed videos staying on your device and taking up space after they had already been sent - Fixed some updates never reaching the office when the server kept asking the app to try again - Fixed being able to record a job as finishing before it started - Fixed long names being cut off in the wrong place when creating a new job group

Highlights in Version 7.5 This release is all about making sure your work actually gets through. We've fixed a crash that could stop the app opening at all, sorted out photos and worksheet answers that were getting stuck and never sent, and made sure long answers you type are accepted rather than quietly cut short — answers that were previously rejected are now repaired and sent automatically. Jobs that arrived before their job type no longer sit there as New, and completing a job now takes you straight back to your job list so you can't accidentally submit twice. On top of that, the AI writing assistant gives you far more control: you can undo an improvement, ask for another pass, and tell it exactly how you want the wording changed. New Features # Undo an AI improvement Changed your mind after letting the AI tidy up an answer or comment? You can now undo it and get your original wording straight back. # Ask for another go — your way Not quite right? Ask the AI to have another pass at text it has already improved, and tell it what you want — shorter, more professional, or whatever suits the job. You can keep refining until you're happy, without retyping anything. # Attach several photos to one worksheet question Add multiple photos to a worksheet question. They're saved on your device as you go and uploaded one by one, so a poor signal won't lose your pictures. # Faster help when something goes wrong Our support team can now pull the specific files and older logs they need from your device to sort a problem out — including getting photos back that failed to upload, and doing a reinstall without losing your work. Bug Fixes Fixed a crash on startup that left the app unusable until it was reinstalled Fixed a crash that could happen while files were downloading in the background Fixed long worksheet answers being rejected or silently cut short, and repaired answers that were previously rejected so they now reach the office Fixed task photos that failed to upload getting stuck and never trying again Fixed work sitting in the send queue that would never be retried or cleared Fixed jobs staying as New when their job type arrived after the job Fixed being taken to the job result screen after completing a job, where you could submit it more than once Fixed the selected contact being cleared when you moved to another field on iPad Fixed assets appearing more than once in the asset picker Fixed information failing to load correctly after updating the app Fixed the app holding on to extra memory each time you opened a task question

Highlights in Version 7.4.2 This release focuses on stability and reliability. We've fixed several crashes — including one that could happen while typing into worksheet text fields on iOS 26.1 — and sorted out task photos that could get stuck partway through uploading. Behind the scenes, jobs and their details now save more reliably, so your work is less likely to go missing. We've also cleared up a handful of everyday annoyances, from adding contacts in CRM to suspending jobs. Bug Fixes Fixed being unable to add a contact name when creating a new person in CRM Fixed worksheet Yes/No questions showing "Yes" when no answer had actually been given Fixed having to tap twice to suspend a job, and duplicate prompts when cancelling a driving job at logout Fixed a crash when expanding a job's extra details in the job list Fixed a crash when typing into worksheet text fields on iOS 26.1 Fixed a rare crash when leaving certain screens Fixed task photos that could get stuck and never finish uploading or downloading, and stopped them retrying endlessly in the background Fixed worksheets failing to open when they contained a question type the app didn't recognise Fixed a background sync that could fail when the server sent an unexpected type of record --- Feedback Found a bug or have a suggestion? Contact support or your team admin. Update Now Make sure you're running the latest version to get all these improvements!

Highlights This is a quick stability update. We fixed a crash that could happen while you were typing in a text field — for example, entering job notes or worksheet answers — and then moved to another screen before closing the keyboard. The app now handles this smoothly, so you can keep working without interruption. Bug Fixes Fixed a crash that could happen when typing in a text field (such as job notes or worksheet answers) and leaving the screen while the keyboard was still open

What's New in JobWatch v7.4.0 Highlights This release is all about stability and polish. We've fixed a range of crashes — including ones that could happen while answering worksheet questions, opening a date picker, viewing job locations, expanding custom fields, and using Apple Intelligence Writing Tools — so the app should feel noticeably more reliable day to day. iPad users get the missing submit button back on the Request Absence screen, and JobScribe no longer throws a recurring error when improving worksheet answers. We've also smoothed out switching between accounts on shared devices and cleaned up a few display and sign-in glitches. Bug Fixes Fixed a crash when answering worksheet questions on a job Fixed a crash when using Apple Intelligence Writing Tools in text fields Fixed a crash when opening a date picker Fixed a black screen when switching between sections from the menu Fixed a crash when viewing job waypoints and locations Fixed a crash when expanding custom fields on a job Fixed a rare background crash while syncing messages Fixed a crash when sharing debug logs Fixed the missing submit button on the Request Absence screen on iPad and in landscape Fixed the "device is synchronising" banner sliding off-screen after rotating your device Fixed a recurring error when improving worksheet answers with JobScribe Fixed job data not refreshing when switching between accounts on shared devices Fixed jobs opening multiple times when tapped more than once before they loaded Fixed OCR question photos not being saved on task worksheets Fixed a rare case where a worksheet could keep outdated content after setting up a new device Fixed icon-list worksheet answers not always showing their full detail Fixed clean installs occasionally showing an unnecessary "please sign in again" message

Fixed the Complete Job tick button sometimes becoming unresponsive. Fixed long worksheet question lists not scrolling to the bottom when first opened. Fixed a crash that could occur when downloading an image annotation completed in back office. Person details are no longer shown for resources linked to a JobWatch Basic User. Fixed an issue where task completions made while offline could be lost. Fixed task lists losing completed-job summary tasks and leaving orphaned tasks behind.

Bug fixes

New Features Arrival and departure times at job sites are now recorded automatically when starting and completing jobs. Available to customers with this feature enabled. An AI-generated summary appears when you open or complete a job, giving you a quick view of customer history and job outcome. Available to customers with AI features enabled. A new Improve button in worksheet text answers and comments lets you review and refine your wording with AI assistance before saving. Available to customers with AI features enabled. Bug Fixes Fixed several crashes and freezes, including when editing worksheet text, completing a newly created job, and during background data sync Fixed jobs not arriving or updating after logging in, and data not refreshing live across jobs, contacts, messages, and attachments Fixed worksheet answers and Cost and Signature data duplicating or being lost when saved Fixed task photos and signature answers not reaching the back office, and crashes on Icon List worksheet questions Fixed library files duplicating on device and failing to display on a clean install Fixed absence records and other data missing after a fresh install Fixed duplicate follow-on jobs being created Fixed geotagging failing intermittently Fixed inability to complete a job with a positive result Fixed performance degrading gradually when browsing the job list Fixed predefined invoice items not appearing on a job until it was reopened Fixed jobs created on device missing the Start activity on the back office

Bug Fixes Fixed an issue where duplicate images were being added to jobs Resolved photo upload failures on worksheet questions and attachments Fixed duplicate follow-on jobs being created from multiple job result messages Corrected site search parameters in Asset Management Improvements Enhanced task conditional branching for improved workflow alignment Cost questions now trigger correctly based on amount values Added decimal support for predefined invoice items

Bug fixes and performance enhancements

Bug fixes and performance enhancements

Bug fixes and performance enhancements

Bug fixes and performance enhancements

Bug fixes and performance enhancements

Bug fixes and performance enhancements

Performance and bug fix to resolve possibly missing jobs on device

Bug fixes and performance improvements

Bug fixes and performance improvements

Bug fixes and minor enhancements

Bug fixes and performance enhancements

In addition to bug fixes, this latest version includes: * Improvements to job list search & filters - you can now show and hide the search & filters Note: JobWatch version 6.21.0 was an internal release and not released to the public