monobank — the first mobile bank, over 10 million users, digital bank, online bank, card, loans, money transfer, payments, cashback, deposit, currency exchange, insurance, business account, in-app marketplace. Banking and finance, open an account, get a card via the app, banking in your pocket, 24/7.
Yeah, that was a keyword dump. We did it on purpose so you can actually find us. Here's the real stuff:
Quick Start
Download the app, confirm your phone number and verify your identity using Diia or your ID documents. You get a virtual card in the app right after registration, and a physical card can be delivered to you through Nova Poshta or Ukrposhta
Cards for EveryDay Life
Debit and credit cards, currency cards for dollars and euros, a unified Diia.Card for government payments and a child’s card with parental controls. Contactless payments with Apple Pay — add your card to your wallet and pay with your phone
Credit Online
Apply for a credit limit in the app. The decision is made after reviewing your data, terms, rates and limits are shown before confirmation
Split Payments
Buy electronics and other goods at partner stores: installments are available, with terms shown before you confirm the purchase. Turn past purchases into parts — you get the money back on your card and repay it gradually
Transfers and Smart payments
Money transfer to a card or account, transfers by phone number, international transfers. Pay bills in a few taps: electricity, gas, water, internet, TV, mobile top-up and fines. Zero fees, and the transfer status is visible in the app. Send money with ease
Currency Exchange
Buy and sell currency online — the exchange rate is shown before you confirm
Deposit
Open a deposit in a minute; rates and terms are available in the app. Government bonds are also available in mono
Cashback
Choose categories every month and get cashback on groceries, taxi, fuel, cafes, books, sports plus, and entertainment under the program terms. Additional offers with WOG Pride
Business Portal and SP for Work
Open a Business Portal for entrepreneurs (SP) online: control taxes, reports and payments without paperwork — in the same banking app.
Insurance
Car insurance (MTPL and Green Card) issued online in minutes. Policy terms are shown before payment
Banka
Create a Banka to collect money for charity, community initiatives, or shared goals with friends and family
monomarket and monobazar
An in-app market for new goods with installment options, plus a marketplace for pre-owned items — buy and sell without leaving the app. Shop smart, whatever your budget
eSIM
Connect an eSIM — a digital alternative to a physical SIM card — right in the app
Also in the app
Track spending, manage group expenses with friends, accept payments from your phone. Support in chat, 24/7
Transparent terms
Fees, limits and rates are always visible in the app before you confirm a transaction. Credit terms depend on a review of your data and the bank's decision.
JSC "UNIVERSAL BANK". NBU License No. 92 dated 20.01.1994, State Register of Banks No. 226, Kyiv, Ukraine
Download monobank — banking that finally works for you
I think when the bank is the best bank in the world and the application is the most convenient in the world to be honest I never found any better services and I was traveling, and I have bank accounts in several countries, but monobank is the best of the best!
Developer Response
Сердечно дякуємо за вашу підтримку :)
Feedback on cooperation and communication with operators
Alina_Mkts
Dissatisfied with the work of your bank. My card was blocked and no exact reason was given - a strange explanation "based on the accumulation of information from various sources", even though I provided all the documents explaining my transactions. For six months, I communicated with various operators and tried to find out the reason and whether it is possible to renew cooperation, but there was no answer except for the word "wait". Today, I again contacted the operator and asked to resume cooperation, but I was refused again, when I asked why, the answer was that they could not tell the reason due to the bank's policy. I cooperate with different banks in different countries, but this is the first time I hear such nonsense, it is a very strange policy. Monobank, if you want to have customers, then change your rules! Not satisfied with the work of the bank! I do not recommend this bank to anyone!!!Thank you Monobank for the wasted time and spoiled mood!!! You are the worst bank!!!
Developer Response
Для перевірки інформації, напишіть нам, будь ласка, на пошту: info@monobank.ua та надішліть скриншот вашого відгуку
App blocks critical features without unnecessary permissions like geo location
Eugene dev iOS
1. I used your app to issue physical card. I didn’t manage to select Nova Poshta office without giving access to my geo location.It is super ugly user experience and doesn’t match with Apple guidelines. I can select Nova Poshta office from the list, but pop up with location permissions just blocking all user flow.If I can select Nova Poshta office from the list, why you irritate me as a user with geo location permissions pop up? And why it is required?It’s not app for navigation where location is critical.2. After transferring to another card I have an option to create a contact for card. This pop up with asking permissions for my Contacts is annoying and I think I saw this before. You can make a hint to do this, but not with blocking pop up.Please follow and respect Apple guidelines. 1. Ask permissions once.2. Ask permissions only when it is really required for application feature. Giving access to geo location is super strange when it is not required and you already provide options to select locations from the list by search. I think such data is super sensitive and collecting this “for fun” doesn’t sound good.3. Please perhaps hire better UX and developers.
Developer Response
Для перевірки інформації, напишіть нам, будь ласка, на пошту: info@monobank.ua та надішліть скріншот вашого відгуку
The best bank and app ever
Olena Ostapchuk
I’m using monobank for 6 month and for now I see that it is the best app and overall bank ever, and not only in Ukraine. I’ve tried different banks in Poland and USA, but such level of service, usability and speed you can’t find anywhere else. Kudos to engineering team, you did a great job!
Developer Response
Thanks for your feedback :)
ДОДАЛИ МОЖЛИВІСТЬ БЛОКУВАТИ
Раптом хтось набридає вам постійним скидуванням грошей — тепер можете заблокувати користувача в деталях переказу. Але це крайня міра. Все ж, коли набридають грошима, це приємніше, ніж коли просто набридають
Version 9.5
The developer, UNIVERSAL BANK, PRAT, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Location
Contact Info
Contacts
Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Usage Data
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
The developer indicated that this app supports the following accessibility features. Learn More