Maple – Online Doctors 24/7

Name: Maple – Online Doctors 24/7
Rating: 4.7 (771 reviews)
Author: Maple Corporation

On-demand healthcare

Free · Designed for iPad. Not verified for macOS.

771 Ratings
Age Rating

16+
In-App Controls
Category

Medical
Developer

Maple Corporation
Language

FR
French
Size

134.7
MB

Canada’s leading on-demand healthcare app Care, when you need it. With Maple, you can talk to a Canadian-licensed doctor or nurse practitioner in minutes, right from your phone. That's care that fits into your life. What you can do with Maple ● Connect 24/7 by secure chat, audio or video. ● Send prescriptions to your pharmacy or deliver them to your door. ● See specialists sooner. From dermatology to mental health, connect in days, not months. ● Care for your whole family. Manage all your visits in one place. ● Get proactive care for a healthier tomorrow, including specialist appointments and Personal Health Check-Ins. ● View your health history. Access all your visit notes, prescriptions and test results anytime. ● Access care across Canada. Join millions who rely on Maple for convenient, on-demand healthcare. With over 2 million 5-star reviews, it’s care people trust.

Ratings & Reviews

4.7

out of 5

771 Ratings

Making Canadian Health Effective Again!
03/19/2025

Majkboy
I was on the waitlist for four years after becoming permanent resident. I got a call asking me if I wanted to try a new program and the methodology of the clinic sounded wonderful, almost like the Kaiser plan I have back in California. Unfortunately, when I tried to get a prescription today, there were no available appointments six months out. This would be for a simple telephone interview to get a prescription for a monitoring device to help me manage my health. So I turned to Maple and was instantly connected, that is within two hours, with a nurse practitioner who was able to give me a prescription so I wouldn’t have to pay top dollar for a monitoring sensor. I think that the maple model should be adopted by all the provinces of Canada. If Canada has limited resources to doctors, then we need to reserve those services for the elderly and disabled who may not be as proficient at setting up E visits or getting into an appointment. Those of us with smart phones should be more resilient and of the technological age to minimize the stress and burden that our doctors are facing.

Developer Response
Thank you for taking the time to write us a review. We're very happy to hear you enjoy using Maple!
Making Canadian Health Effective Again!
03/19/2025

Majkboy

I was on the waitlist for four years after becoming permanent resident. I got a call asking me if I wanted to try a new program and the methodology of the clinic sounded wonderful, almost like the Kaiser plan I have back in California. Unfortunately, when I tried to get a prescription today, there were no available appointments six months out. This would be for a simple telephone interview to get a prescription for a monitoring device to help me manage my health. So I turned to Maple and was instantly connected, that is within two hours, with a nurse practitioner who was able to give me a prescription so I wouldn’t have to pay top dollar for a monitoring sensor. I think that the maple model should be adopted by all the provinces of Canada. If Canada has limited resources to doctors, then we need to reserve those services for the elderly and disabled who may not be as proficient at setting up E visits or getting into an appointment. Those of us with smart phones should be more resilient and of the technological age to minimize the stress and burden that our doctors are facing.
Developer Response 03/21/2025
Thank you for taking the time to write us a review. We're very happy to hear you enjoy using Maple!
This app is a lifesaver!
12/17/2019

Lennonlemons
I’m a California resident who was visiting the Vancouver area when I started experiencing a very common but very painful infection. I didn’t have access to a rental car and wasn’t sure how I would get to the hospital, let alone handle waiting to be seen for maybe hours in the emergency room. This app absolutely saved the day! I spent hours on the phone with my health insurance company and looking up alternatives before I finally found Maple. In less than ten minutes, I downloaded the app, filled out my information, and was communicating with a doctor. He was very helpful and efficiently diagnosed my condition and sent a prescription to my local pharmacy after I submitted my photo identification. The app was straightforward and well-designed. The process was painless and saved my vacation! I never write reviews for apps, but more people need to know about Maple and the amazing services it provides!

Developer Response
We’re so honoured that you would take the time to write us a review — thank you very much. We’re very happy to hear we were able to help you continue to have an enjoyable vacation!
This app is a lifesaver!
12/17/2019

Lennonlemons

I’m a California resident who was visiting the Vancouver area when I started experiencing a very common but very painful infection. I didn’t have access to a rental car and wasn’t sure how I would get to the hospital, let alone handle waiting to be seen for maybe hours in the emergency room. This app absolutely saved the day! I spent hours on the phone with my health insurance company and looking up alternatives before I finally found Maple. In less than ten minutes, I downloaded the app, filled out my information, and was communicating with a doctor. He was very helpful and efficiently diagnosed my condition and sent a prescription to my local pharmacy after I submitted my photo identification. The app was straightforward and well-designed. The process was painless and saved my vacation! I never write reviews for apps, but more people need to know about Maple and the amazing services it provides!
Developer Response 12/18/2019
We’re so honoured that you would take the time to write us a review — thank you very much. We’re very happy to hear we were able to help you continue to have an enjoyable vacation!
Short texts only. Near useless
07/07/2022

Kirkwirks
This app may work if you need to renew a simple prescription or know exactly what you want, but otherwise it is substandard. Other apps like Telus Health are superior. Physicians just send texts and unless you are a super fast texter, there is not enough time to communicate. You would get a more accurate diagnoses with Google or a bot. I was shuffled off and given an insufficient test requisition though I gave symptoms pointing to a serious condition, with no tests for that condition. I was then reprimanded by a Maple rep for requesting the test. A Telus Health physician, on a later video call, shook his head over the lack of the Maple app doctor not requisitioning the simple required test for my condition. The Telus physician responsibly requisitioned proper tests for a serious potentially life threatening condition. I blame the Maple app rather than the physician as texting is not an appropriate format for a <10 minute consult with a patient over 40, not quick enough with texting. Telus is free but even though Canadian healthcare is supposed to not cost a patient directly, yet Maple cost was $49 on top of their billing to BC Health.Maple lets you jump the queue but is poor quality healthcare.

Developer Response
Hey Kirkwirks, thanks for your feedback! Please note that doctors can also request an audio or video chat if it’ll help with your diagnosis. Also if you’re a BC resident with a valid BC Services Card, the Medical Services Plan (MSP) will cover your audio or video visits with Canadian-licensed online doctors through Maple. Please reach out to us at getmaple.ca/contact-us for more assistance with your issue. We’re here to help!
Short texts only. Near useless
07/07/2022

Kirkwirks

This app may work if you need to renew a simple prescription or know exactly what you want, but otherwise it is substandard. Other apps like Telus Health are superior. Physicians just send texts and unless you are a super fast texter, there is not enough time to communicate. You would get a more accurate diagnoses with Google or a bot. I was shuffled off and given an insufficient test requisition though I gave symptoms pointing to a serious condition, with no tests for that condition. I was then reprimanded by a Maple rep for requesting the test. A Telus Health physician, on a later video call, shook his head over the lack of the Maple app doctor not requisitioning the simple required test for my condition. The Telus physician responsibly requisitioned proper tests for a serious potentially life threatening condition. I blame the Maple app rather than the physician as texting is not an appropriate format for a <10 minute consult with a patient over 40, not quick enough with texting. Telus is free but even though Canadian healthcare is supposed to not cost a patient directly, yet Maple cost was $49 on top of their billing to BC Health.Maple lets you jump the queue but is poor quality healthcare.
Developer Response 07/10/2022
Hey Kirkwirks, thanks for your feedback! Please note that doctors can also request an audio or video chat if it’ll help with your diagnosis. Also if you’re a BC resident with a valid BC Services Card, the Medical Services Plan (MSP) will cover your audio or video visits with Canadian-licensed online doctors through Maple. Please reach out to us at getmaple.ca/contact-us for more assistance with your issue. We’re here to help!
God bless Dr. H
02/07/2023

hannywashere
I’m in town for a 2-week long business trip from the US, and I ran out of my anxiety medicine in the middle of it. Figured I’d stick it out for a few more days. Unfortunately, my meds come with some pretty bad withdrawals. I was on the verge of crying pretty much all day and had some terrible heart palpitations. After one day of withdrawal I decided I couldn’t take it anymore and found maple on google. thank God I did! About 20 mins after I made my account, Dr. H told me he could send my Rx in immediately. I started crying tears of joy! I couldn't handle those heart palpitations for the rest of the day let alone five more days. now I won’t have bad withdrawals at work for the rest of the week. And the general physician price really isn’t that bad :) Thank you maple!!!!

Developer Response
Hi Hanny, thanks for sharing your experience with Maple! We're so glad we were able to help you connect with a doctor and get your prescription. Sending healthy wishes your way.
God bless Dr. H
02/07/2023

hannywashere

I’m in town for a 2-week long business trip from the US, and I ran out of my anxiety medicine in the middle of it. Figured I’d stick it out for a few more days. Unfortunately, my meds come with some pretty bad withdrawals. I was on the verge of crying pretty much all day and had some terrible heart palpitations. After one day of withdrawal I decided I couldn’t take it anymore and found maple on google. thank God I did! About 20 mins after I made my account, Dr. H told me he could send my Rx in immediately. I started crying tears of joy! I couldn't handle those heart palpitations for the rest of the day let alone five more days. now I won’t have bad withdrawals at work for the rest of the week. And the general physician price really isn’t that bad :) Thank you maple!!!!
Developer Response 02/08/2023
Hi Hanny, thanks for sharing your experience with Maple! We're so glad we were able to help you connect with a doctor and get your prescription. Sending healthy wishes your way.

Thanks for using Maple. This new version includes minor bug fixes to the UI and improvements to Maple’s existing features. Keep your automatic updates turned on to ensure you don’t miss a thing. We want to hear from you! Send your thoughts, questions, and suggestions to feedback@getmaple.ca

Version 5.13.2 12h ago

Data Linked to You

The following data may be collected and linked to your identity:
- Health & Fitness
- Contact Info
- User Content
- Identifiers
- Usage Data
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Maple Corporation
Size: 134.7 MB
Category: Medical
Compatibility: Requires iOS 15.1 or later.

iPhone
Requires iOS 15.1 or later.

iPad
Requires iPadOS 15.1 or later.

iPod touch
Requires iOS 15.1 or later.

Mac
Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: French
Age Rating: 16+

16+

This app has an age rating of 16+ with content restrictions. Some content may be rated higher, but access is managed by the developer through in-app controls.
Learn More

In-App Controls
Age Assurance

Frequent
Medical Treatment information

Contains
Messaging and Chat
Health or Wellness Topics

Developer Website

Privacy Policy

Supports

Wallet

The simplest way to get all your passes in one place.

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Maple – Online Doctors 24/7

Ratings & Reviews

Making Canadian Health Effective Again!

This app is a lifesaver!

Short texts only. Near useless

God bless Dr. H

What’s New

App Privacy

Data Linked to You

Data Not Linked to You

Accessibility

Information

Supports

Wallet

You Might Also Like

YourDoctors - Online Doctor

GiveBlood

Lumino Health Virtual Care