Dear Customer,Thank you so much for taking the time to share your feedback! We truly value your input, and we completely understand how important a full screen viewing experience is for your enjoyment. We would like to inform you that we've adjusted the screen ratio to ensure a more immersive and seamless experience for all our users.

Dear Customer, We’re thrilled to hear that you’re enjoying Tapmad and appreciate your idea for a watch party feature. We’ll definitely take this into consideration as we continue to improve the app. It’s great to see your positive feedback, and we also fully agree with your stance on discouraging gambling activities. If you have any other suggestions or feedback, feel free to reach out to us at customerservice@tapamd.com.

Dear Customer,We apologize for the inconvenience you’ve faced. Our streaming service is designed to work smoothly in both landscape and portrait modes. If you are experiencing difficulties, kindly share a brief video of the issue along with your number via email at customerservice@tapmad.com, so that we can promptly assist you in resolving your matter.

Dear Customer,We apologize for any inconvenience. If you have subscribed to the service, you will continue to have access until your package expiration period even if you have unsubscribed the service. If you’re facing any issues logging into the app, please email us at customerservice@tapmad.com by providing your number, and our team will assist you promptly.