DialCare is telemedicine simplified.
DialCare provides a safe, secure and private way of seeking virtual whole-person care supported by high-touch customer service. Our easy-to-use platform connects members with licensed physicians, mental health professionals, dentists and veterinary professionals when it matters most.
TELEHEALTH EXPERIENCE & EXPERTISE
Founded by our flagship company, Careington, DialCare was launched in 2016 to promote accessibility and equality in healthcare. The DialCare brand, network and platform are built on a foundation of innovation that’s seen success for more than 40 years.
NATIONWIDE NETWORK
DialCare manages and maintains its own nationwide networks of providers for our programs and services. Our network development team ensures members have access to top-quality providers who have gone through extensive training and credentialing.
OUR PROGRAMS
Our Physician Access Program provides members with access to licensed physicians for everything from urgent care to primary care services.
DialCare Urgent Care provides 24/7/365 care for non-emergency medical issues and questions, including:
• Colds
• Rashes
• Asthma
• Gout
• And more
DialCare Virtual Primary Care provides primary care services and chronic care management to members ages 18 or older. Features include:
• Dedicated primary care physician
• Electronic prescription ordering
• Health risk assessment
Our Mental Wellness Program increases access to mental healthcare for individuals and families through virtual access to licensed mental health professionals and psychiatrists.
DialCare Therapy members can schedule 30-minute sessions with licensed mental health professionals from 7 a.m. to 10 p.m., seven days a week. Counselors are available to provide assistance with:
• Depression
• Anxiety
• Grief
• Stress
• Addiction
• Relationship Problems
• And More
DialCare Psychiatry provides members age 14 or older with access to a dedicated psychiatrist for virtual behavioral health services, including:
• Psychiatric evaluations
• A health risk assessment
• Medication management and electronic prescription ordering
• Treatment for anger, anxiety, stress, depression, sleeping disorders, substance abuse disorders and more
DialCare Teledentistry is available 24/7/365 to connect members with licensed dentists for treatment, advice, and guidance, and clinically appropriate prescriptions for non-DEA controlled substances. Common issues addressed include:
• Oral pain
• Broken, chipped, sensitive or misaligned teeth
• Gum swelling and bleeding
• Sores, lesions, swelling or infections
• Orthodontia needs
• Expert second opinions
DialCare Virtual Vet provides access at any time to licensed veterinary professionals for advice and guidance about the following:
• When you’re unsure if your pet’s situation is urgent
• When you have questions about their quality of life
• When you need a virtual discussion about an ongoing illness or diagnosis
• General questions and preventive medicine
• Emergencies and how to respond
PRESCRIPTIONS & MEDICATIONS
When using Urgent Care, Virtual Primary Care, Psychiatry or Teledentistry, a physician can write a prescription for a non-DEA controlled substance if medically necessary.
Whenever my daughters have a medical concern, I don’t want to pay for an expensive visit to the Dr., and these days I don’t want them in a waiting room where they could catch something else! DialCare has been a great, simple and fast way to talk to a Doctor, get real advice and a quick prescription when needed! I like it more than Teladoc too!
Many glitches
JacobLeeHill
This app has a serious problem with facial recognition. But it also has some sort of issue with Safari. Many times I try to login and it says I can’t because I’m using Safari and then I need to use Google Chrome or Firefox. This is idiotic as it is an iPhone app. I’m not even using Safari. When I download the app I am only able to login one time. After that it does not allow me to login and so I have to delete the app and download it again. Every time I wanna use the app I have to delete it and then download it again so that I can login. Please fix this.
Very hard to use
J79stealth
The first couple of times I used the app to set an appointment. Everything worked just fine. Now the is telling me to down load a new web browser to be able to use the app. So I downloaded both. I still can’t use the app. Everytime I open the app it’s still tellling me to download the new web browsers. Can you please tell me what it is I need to do. Not to get into my story. But my 15 year daughter just lost her mother and all I want to do is get her someone to talk too. I can’t even set an appointment. This app is so frustrating. Please fix !!!!
Fast and easy
MrGN$$
Super fast, super easy I don’t know what the issues were but apparently they have fixed them. Took entirely 15 minutes to talk to Doctor get prescription sent over.
This version includes performance improvements and bug fixes, including fixes for address display issues.
Provider profile images are now displayed when available, making it easier to identify and select providers.
Version 4.23.0
The developer, DialCare, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Health & Fitness
Identifiers
Sensitive Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Financial Info
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
DialCare, LLC
Size
25.6 MB
Category
Medical
Compatibility
Requires iOS 13.0 or later.
iPhone Requires iOS 13.0 or later.
iPad Requires iPadOS 13.0 or later.
iPod touch Requires iOS 13.0 or later.
Mac Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
