Having a pet who is not well is extremely stressful because they can’t verbally tell you what is wrong.. being a first time puppy owner it’s like having my first child not knowing what is what and worrying about every little thing magnifying every scenario that it could be. Googling symptoms only seem to intensify this. Thankfully for me I stumbled onto this app at 3am in the morning after being woken up to my gagging 1yr old min pin. Not knowing if I should call into work and taking her to a 24hr vet for an emergency (only 24 hr clinic is 45min-1hr away) or if she was ok enough to wait till her scheduled appointment later that day I set up a 3 month subscription and made a video call appointment. After speaking with Dr Cohen not only were my anxieties relieved but I am also more confident going into Eleys vet appointment. This app was a genius idea and I’m very grateful it exists!

Speaking with a Vetrinarian through the video chat was so helpful! Dr. Lu did a thorough intake and evaluation of our elderly Golden Labrador Retriever and provided me with the next steps that would be of the greatest benefit to Lucy. I HIGHLY recommend this app and the yearly unlimited visit subscription!! It will save a lot of money for us overall because we have access to a certified Vetrinarian 24/7 who will help us evaluate and clarify events for ER, and those that can be treated at home, or wait for an appointment with our regular vet. Dr. Lu was not only very knowledgeable, but also genuinely kind, caring and compassionate! If you have pets of any kind, I highly recommend getting this app and signing up for their services.

With our local weekend vet telling me that they had a 3 hour wait for walk-ins, I gladly turned to FirstVet. I’m glad I remembered that they are partnered with Eusoh. I was able to schedule an appointment within 30 minutes. Dr. Patricia Banks was awesome! Super personable, professional, knowledgeable, and caring. I didn’t feel rushed at all during the call and she was able to answer all my questions and gave me great direction in caring for my 90 lb GSD and his tummy issues. She sent a follow-up email after our appointment with everything we discussed. Cannot recommend this service enough!

They didGive me a full refund. ThanksA zero star rating should be available. I only purchased the service to get my dogs meds so I wouldn’t have to go into a vet because of COVID. You don’t find out they can’t do meds until after the purchase. I didn’t use the service, immediately cancelled and deleted the app within minutes) but they still charged me and said “you can continue to use the service until…" I DONT WANT YOUR SERVICE!!!! and of course the ONLY WAY to contact them is via email. Why would anyone purchase a vet service where they literally can’t do ANYTHING but talk to you and tell you to go see a real vet? They will probably screw me (a disabled veteran on a fixed income) out of the $65 too. I will update the review after they email me back. If they do. Very misleading.