Lotsa Slots™ - Vegas Casino 17+

This is actually the first review that I have ever written on anything. I ABSOLUTELY LOVE this game but I’m extremely frustrated at the moment and after reading some of the other previous reviews apparently this is how the app is designed, which is pretty crappy!! In the beginning bonuses are amazing! You will never have a shortage of free spins or bonus games, it’s amazing! And then I noticed that the winning slowed down significantly. But I was still getting big wins and bonus games every now and then. I was actually up to 800 billion at one point and when I hit that mark was when everything basically shut off. I haven’t hit ANYTHING in weeks. I thought maybe just give it some time. It will come back around. Purchased things to see if that would help. Nothing helps! Your money basically disappears! I noticed that every time I would get into the app, my coin balance was significantly less than what it was when I was getting out of the app. It’s all just bizarre to me! I did send a message through the app earlier today so we shall see if those other complaints about customer service are also true. I really don’t want to delete the app because I really enjoy it but if something isn’t done about the 800 billion that was lost basically overnight then I’ll be left with choice I guess.

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I suspect that if anyone spent any amount of time and money checking each spin you could find flaws. I’ve played this game frequently over the past couple of weeks and sadly shame on me spent money on junk. I have noticed problems with the amount of the bet not matching the amount that came off the balance, anytime you get stars for a 5 in a row you don’t win more than you bet, I’ve been in free games and sometimes the scatter gives you more free spins - sometimes it doesn’t, I have never even seen the Grand or Major pass by to even potentially win it, if you try to stop the spin in progress it doesn’t stop the same each time you press it - it will either randomly stop one column and roll the rest or slowly keep going - basically if you try to stop the spin don’t believe you will ever be lucky enough to get free spins or increase your chances of earning bonuses. Many other things I noticed as I played that I should have written down.

In summary I have spent too much time and money. Someone should take the time to troubleshoot all of the problems with this App. Lesson learned. Don’t waste your time or money with this App.

Hi there, Thank you for your feedback, we're sorry you haven't had a great experience. Please message us through the in-game "Customer Support" button, we would love to hear more so we can address your concerns. We want you to enjoy your time with us.

I liked this particular casino game but I had a problem with multiple occasions where I was charged multiple times for one purchase. And the Apple billing statement I noticed that there were multiple charges of the same amount but I thought maybe they were different days in Billings. However, because of that suspicion I watch the billings and what would happen is I would try to authorize a purchase on my iPad with the finger print function in multiple occasions it would say that it was denied I would do it again and it would be finally approved. Those denials showed up his charges on my account along with the one purchase. I was never able to find anyone at that company to rectify the problem. My experience would suggest to be very careful with your purchases with this company and check your billing statement for duplicate charges. Apple was a little use and dealing with the issue. iTunes has a reputation for not being very consumer friendly and I certainly found that to be true in my experience.

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