Remote Eye
Technical Remote Support
Free · Designed for iPad
Wideum develops Remote Eye ®, an online see-what-I-see software for technical remote support. It’s the leading platform for video assistance compatible with smart glasses and smartphones.
Remote Eye ® can efficiently connect field service operators with support departments by providing real-time video/audio of the problematic situation along with effective, helpful and user friendly tools to improve the technician-support communication channel.
REMOTE EYE ® SPECIAL FEATURES
- Unlimited calling. Unlimited minutes.
- Unlimited minutes of recording and storage of video calls and files.
- Online/Hotline personal support in less than 24 hours x 365 days.
- Free training by non-presential means.
- Supported languages: English, German, French, Chinese, Spanish, Italian, Japanese.
- Customisation of the web platform and apps on mobile phones and glasses with customer’s logos and colours.
- Creation, upload and management of customer's corporate accounts in App Store with the customized Remote Eye ® apps for mobiles.
- On-premise installation available.
- Integration into enterprise systems such as ERP or CRM.
Ratings & Reviews
This app hasn’t received enough ratings or reviews to display an overview.
Bugs fixed
The developer, Wideum, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Collected
The developer does not collect any data from this app.
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- Wideum Solutions SL
- Size
- 37.5 MB
- Category
- Business
- Compatibility
Requires iOS 18.6 or later.
- iPhone
Requires iOS 18.6 or later. - iPad
Requires iPadOS 18.6 or later. - Mac
Requires macOS 15.6 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 2.6 or later.
- Languages
- English and Spanish
- Age Rating
4+
- 4+
- Contains
Messaging and Chat
- Copyright
- © Wideum Solutions SL 2025