Ubigi: Travel eSIM & data plan

Name: Ubigi: Travel eSIM & data plan
Rating: 4.6 (7086 reviews)
Author: Transatel

Virtual SIM card for Internet

Free · Designed for iPad

7.1K Ratings
Ages

4+
Years
Category

Travel
Developer

Transatel
Language

EN
+ 10 More
Size

172.5
MB

Ubigi: Seamless Connectivity for Travel and Connected Vehicles Travel smart. Stay connected. Explore without limits. >>> Download the Ubigi eSIM App now and start your adventure! ** Discover the World with Ubigi Travel eSIM! ** Get the best eSIM data plans for Japan, South Korea, France, the United Kingdom, Spain, Italy, Germany, Canada, the United States, Mexico, Dominican Republic, Jamaica, India, Taiwan, the Philippines, Vietnam, Thailand, China, Hong Kong, and more! Stay connected anywhere with ease using Ubigi eSIM—your perfect travel companion for seamless internet access worldwide. Ideal for international travelers, digital nomads, and remote workers. Why Choose Ubigi eSIM? - Instant setup – Get online in minutes - No SIM swaps – Keep your number while using eSIM for data - No more roaming fees – Enjoy affordable prepaid data plans in 200+ destinations - Secure browsing – Safer than public Wi-Fi. Ubigi eSIM Benefits: - One eSIM for 200+ destinations – Install once, use everywhere - Unlimited data plans available – Stay connected without limits - 5G included at no extra cost – Get the best speeds where available - Top up anytime, anywhere – No Wi-Fi, no data, no problem - Share your connection – Tethering is allowed for multiple devices. Get Started in 3 Simple Steps: 1. Download the Ubigi app & create your account 2. Install your FREE eSIM 3. Choose a data plan and connect instantly Already Have Ubigi? If you’ve already scanned a Ubigi eSIM QR code, create an account and link your eSIM to track usage and top up anytime via the app. What is an eSIM? An eSIM (embedded SIM) is a digital SIM built into compatible devices, activated over the air. No need to swap physical SIM cards—you can keep your existing SIM for calls and texts while using the eSIM for mobile data. Enjoy global connectivity with less hassle. -> Check if your device supports eSIM: Dial *#06#. If you see an EID code, you’re good to go! Compatible Devices: Smartphones: iPhone 16, 15, 14, 13, 12, 11, XS/XR/SE (2nd/3rd gen) Tablets: iPad Air (3rd gen+), iPad (7th gen+), iPad mini (5th gen+), iPad Pro 11” (1st gen+), iPad Pro 12.9” (3rd gen+) Availability may vary by country and model. ----- ** Transform Your Driving Experience with Ubigi In-Car Wi-Fi! ** (Available for select car brands and models.) Ubigi’s in-car Wi-Fi keeps you and your passengers connected, entertained, and informed on the road. Activate the Wi-Fi hotspot to stream, navigate, and enjoy seamless internet access while driving. Why Ubigi for Your Connected Car? - Wi-Fi sharing – Connect up to 8 devices at once - Seamless entertainment – Keep passengers engaged with their favorite apps - Flexible data plans – Choose an option that suits your needs - Easy activation – Pre-installed, ready to use, and simple to top up Get Started: 1. Create your Ubigi account 2. Select Connected Car as your device 3. Choose your car’s brand from our partner list 4. Follow the activation steps Start enjoying your onboard connectivity today! Learn more at www.ubigi.com/connected-cars/ ----- ** Follow Us ** Facebook, Instagram, TikTok: UbigiOfficial LinkedIn: Ubigi Website: ubigi.com

Ratings & Reviews

4.6

out of 5

7.1K Ratings

Worked Like a Charm
02/14/2024

MintL0ver9
My experience is based on using Ubigi on a 3 week trip to Japan on an iPhone 15. Following the instructions were easy. I made sure to prep my phone a few days before my departure. Before my flight took off from the States, I made sure to turn AT&T off. By off, I mean everything possible set to off. If you don’t, your cell provider will likely rack up ludicrous daily charges on your bill. When I arrived in Japan, I switched to the Ubigi eSIM in settings and turned on data roaming for it. After a minute, I was connected and was able to use the internet. I bought 10 gigs of data which more than lasted my trip with relatively high use. I played Pokémon GO often and used Maps and Google, but made sure to reserve video streaming for when I was on WiFi. Please remember you won’t be able to make calls or texts while using this, so use an app like Facebook Messenger or Snapchat to communicate with people if you have to. I also got signal just about anywhere! Connection was mostly good in the mountains of Yamaguchi. I also got great service out in the boonies of Gunma. Naturally, connection was also flawless in Tokyo. I did have a hiccup where I couldn’t connect to anything while I was in Yokohama, but I slept on it and it worked in the morning. I will be using this again for my next trip to Japan!
Worked Like a Charm
02/14/2024

MintL0ver9

My experience is based on using Ubigi on a 3 week trip to Japan on an iPhone 15. Following the instructions were easy. I made sure to prep my phone a few days before my departure. Before my flight took off from the States, I made sure to turn AT&T off. By off, I mean everything possible set to off. If you don’t, your cell provider will likely rack up ludicrous daily charges on your bill. When I arrived in Japan, I switched to the Ubigi eSIM in settings and turned on data roaming for it. After a minute, I was connected and was able to use the internet. I bought 10 gigs of data which more than lasted my trip with relatively high use. I played Pokémon GO often and used Maps and Google, but made sure to reserve video streaming for when I was on WiFi. Please remember you won’t be able to make calls or texts while using this, so use an app like Facebook Messenger or Snapchat to communicate with people if you have to. I also got signal just about anywhere! Connection was mostly good in the mountains of Yamaguchi. I also got great service out in the boonies of Gunma. Naturally, connection was also flawless in Tokyo. I did have a hiccup where I couldn’t connect to anything while I was in Yokohama, but I slept on it and it worked in the morning. I will be using this again for my next trip to Japan!
50/50
11/09/2023

Fishiepower
I’ve been told this works great if there are no mishaps. But when there’s issues, there doesn’t seem much effort to help troubleshoot beyond the standard basic screenshots already listed on the site. I bought an esim for Japan and it’s been installed but I ran into issues with the connectivity and being stuck on the “resume account creation” most likely due to the lack of connectivity. I have restarted, switched every possible combination of sim/esim/Wi-Fi on and off and submitted an email detailing this complete with screenshots of my esim details to show to double check the details. The reply back I received was the same screenshots used to show a user to how to create an account by installing the esim. When I replied back that I have done this & if it can’t be fixed further then I would like a refund and I got hit back with “ we invite you to reboot your device and check again the steps on the previous email” with no mention of starting a refund process either. I’ve wasted two days of my trip in the beginning trying to figure this out with nothing resolved and now I’ll have to spend more money to get something else. Rating it for 2 stars because I actually got a reply back and it was at least within 24 hours each time.

Developer Response
Hi, We are sorry to hear that you encountered difficulties to set up your Ubigi connectivity and that your experience with our Customer Service team did not meet your expectations. At Ubigi, we strive to provide the best support possible and it is disappointing to learn that we fell short in your case.We value all our customers and strive to make every interaction a positive one. We will review your feedback with our Customer Service team and take appropriate actions to ensure that we provide a service that meets our customers' expectations.
50/50
11/09/2023

Fishiepower

I’ve been told this works great if there are no mishaps. But when there’s issues, there doesn’t seem much effort to help troubleshoot beyond the standard basic screenshots already listed on the site. I bought an esim for Japan and it’s been installed but I ran into issues with the connectivity and being stuck on the “resume account creation” most likely due to the lack of connectivity. I have restarted, switched every possible combination of sim/esim/Wi-Fi on and off and submitted an email detailing this complete with screenshots of my esim details to show to double check the details. The reply back I received was the same screenshots used to show a user to how to create an account by installing the esim. When I replied back that I have done this & if it can’t be fixed further then I would like a refund and I got hit back with “ we invite you to reboot your device and check again the steps on the previous email” with no mention of starting a refund process either. I’ve wasted two days of my trip in the beginning trying to figure this out with nothing resolved and now I’ll have to spend more money to get something else. Rating it for 2 stars because I actually got a reply back and it was at least within 24 hours each time.
Developer Response 11/13/2023
Hi, We are sorry to hear that you encountered difficulties to set up your Ubigi connectivity and that your experience with our Customer Service team did not meet your expectations. At Ubigi, we strive to provide the best support possible and it is disappointing to learn that we fell short in your case.We value all our customers and strive to make every interaction a positive one. We will review your feedback with our Customer Service team and take appropriate actions to ensure that we provide a service that meets our customers' expectations.
Horrendous. Try a different provider
Dec 15

jayemarie222
The worst customer service experience imaginable. I will never use Ubigi again. I submitted a message through their website after I spent well over an hour trying to connect to the eSIM I purchased for Japan- the country boldly advertised front-and-center here in the App Store. The plan was already activated and should have worked, but didn't. I followed every troubleshooting step they offer in the FAQ to no avail, so I reached out to them for help or a credit. It took them almost a week to reply, not before demanding that I repeat what I already sent them. I've never been so disregarded and disrespected in my life. It's as if they didn't even read the message. All they said was basically "It must be a you problem, but thanks for buying a plan." I've spent well over $200 in total with them throughout my travels, and I did not deserve the cold reply I received. There are way too many other eSIM providers (more affordable and reliable ones). If you have any issues, they won't help you or even read your message. I've already taken my loyal business over to Airalo and have had no issues with them. You should do the same, lest you enjoy wasting money and being brushed off like you don't matter.
Horrendous. Try a different provider
Dec 15

jayemarie222

The worst customer service experience imaginable. I will never use Ubigi again. I submitted a message through their website after I spent well over an hour trying to connect to the eSIM I purchased for Japan- the country boldly advertised front-and-center here in the App Store. The plan was already activated and should have worked, but didn't. I followed every troubleshooting step they offer in the FAQ to no avail, so I reached out to them for help or a credit. It took them almost a week to reply, not before demanding that I repeat what I already sent them. I've never been so disregarded and disrespected in my life. It's as if they didn't even read the message. All they said was basically "It must be a you problem, but thanks for buying a plan." I've spent well over $200 in total with them throughout my travels, and I did not deserve the cold reply I received. There are way too many other eSIM providers (more affordable and reliable ones). If you have any issues, they won't help you or even read your message. I've already taken my loyal business over to Airalo and have had no issues with them. You should do the same, lest you enjoy wasting money and being brushed off like you don't matter.
Simple, high speed cellular data plan for Europe travel
08/11/2023

VijayMRao
I wanted an affordable high speed data plan during a trip to UK and Italy. I was planning to buy a physical SIM but saw an article about Ubigi in the WSJ and decided to try it. Got great coverage and speed in UK (London, Oxford and Stonehenge), and in Italy (Rome and Venice). It was particularly useful since I used maps a lot while walking around Rome and Venice and when I was using public transport in London. It also worked well when I used my phone as a hotspot for another phone. The setup of eSIM, selection and payment of the plan in the US before my trip was very simple. The price was reasonable. So I was able to use it as soon as I landed in London. Much more convenient than having to use a physical SIM.

Developer Response
Hi, thank you so much for sharing your experience using Ubigi during your travel! Ubigi is very easy to use and we are happy that you enjoyed using our services in the UK and in Italy.
Simple, high speed cellular data plan for Europe travel
08/11/2023

VijayMRao

I wanted an affordable high speed data plan during a trip to UK and Italy. I was planning to buy a physical SIM but saw an article about Ubigi in the WSJ and decided to try it. Got great coverage and speed in UK (London, Oxford and Stonehenge), and in Italy (Rome and Venice). It was particularly useful since I used maps a lot while walking around Rome and Venice and when I was using public transport in London. It also worked well when I used my phone as a hotspot for another phone. The setup of eSIM, selection and payment of the plan in the US before my trip was very simple. The price was reasonable. So I was able to use it as soon as I landed in London. Much more convenient than having to use a physical SIM.
Developer Response 08/30/2023
Hi, thank you so much for sharing your experience using Ubigi during your travel! Ubigi is very easy to use and we are happy that you enjoyed using our services in the UK and in Italy.

This new version of the Ubigi app includes enhanced security fixes, the addition of new tutorials in Chinese within the application, as well as various bug fixes to improve the overall stability of the app.

Version 3.6.4

5d ago

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