GreenPal Pro For Vendors

Name: GreenPal Pro For Vendors
Rating: 4.2 (793 reviews)
Author: GreenPal, Co.

App for Service Providers only

Free · Designed for iPad. Not verified for macOS.

793 Ratings
Age Rating

4+
Years
Category

Business
Developer

GreenPal, Co.
Language

EN
English
Size

74.6
MB

Accelerate Your Lawn Care Business with GreenPal Join a thriving community of over 60,000 lawn care business owners across the United States who trust GreenPal, the premier platform that connects independent lawn care professionals with local clients. Take control of your business with tools that put you in direct contact with new customers and keeps everything about your lawn business organized in one place. Why Choose GreenPal? GreenPal is specifically designed by lawn care veterans to help you efficiently manage your lawn care business through our intuitive app: • Expand Your Client Base: Directly connect with local homeowners looking for your yard maintenance services. • Direct and Quick Billing: Bill your lawn customers directly through your individually owned and managed Stripe account connected to your GreenPal profile. Your Stripe account processes payments rapidly and securely for you , ensuring that you receive funds within 48 hours—minimizing the hassle of accounts receivable. • Streamline Operations: Manage your routes, schedules with your clients, and your billing effortlessly from your mobile device, wherever your landscaping business takes you. • Low Cost, High Return: Benefit from all these features for a flat 5% marketing fee on the revenue you generate through GreenPal, making it a cost-effective solution for growing your business. • Focus on Your Craft: Concentrate on lawn care while GreenPal handles the logistical details, from connecting you to clients to simplifying transactions. As Featured In: • Lawn & Landscape Magazine • Landscape Management • Turf Magazine • Green Industry Pros • Lawn Care Millionaire (Podcast) • Entrepreneur Magazine These publications have recognized GreenPal for significantly enhancing operational efficiencies and profitability for lawn care professionals. Ready to Enhance Your Business? Download the GreenPal app for free and start transforming the way you manage your lawn care business today. Join our network and embrace a setup that respects your independence and supports your growth.

Ratings & Reviews

4.2

out of 5

793 Ratings

Excellent Platform
09/14/2018

LawnPatrol
I have worked wit GreenPal for a year now and can’t say enough positive things. The bad reviews left about this company are from people that didn’t take the time to understand what they were getting involved with. First off the company is a lead provider that allows you to bid jobs for your service rate. You are in control and run it like it’s your business. GreenPal is considered a platform because they are only in the business to provide you the lead and handle the payment process which is controlled by a third party. There is no reason for support because everything is user friendly and it is your business. This app is not fully functional yet as it was released early for testing purposes and future development. There is a website that is fully functional and support is available through a private Facebook group. This company is still new to the scene and steady growing. Learn to use it before you bash it.

Developer Response
Dear LawnPatrol,Thank you for taking the time to share your positive experience with GreenPal. We truly appreciate your feedback and are glad to hear that you have found our platform beneficial for your lawn care business.At GreenPal, we aim to provide a user-friendly and efficient platform that empowers vendors like yourself to take control of their business and connect with potential customers. We appreciate your understanding of our role as a lead provider, facilitating the bidding process and handling the payment transactions through a secure third-party system.As you mentioned, our platform is continuously evolving, and we appreciate your patience and support as we work towards further development and enhancements. We also encourage you to explore our fully functional website and utilize the resources available, including the private Facebook group for support and guidance.We value vendors like you who have taken the time to learn and utilize the features of our platform effectively. Your success is important to us, and we are committed to continuously improving our services to better meet your needs.Thank you again for your positive review and for being a valued member of the GreenPal community. If you have any further questions or feedback, please don't hesitate to reach out to us. We're here to support you every step of the way.
Excellent Platform
09/14/2018

LawnPatrol

I have worked wit GreenPal for a year now and can’t say enough positive things. The bad reviews left about this company are from people that didn’t take the time to understand what they were getting involved with. First off the company is a lead provider that allows you to bid jobs for your service rate. You are in control and run it like it’s your business. GreenPal is considered a platform because they are only in the business to provide you the lead and handle the payment process which is controlled by a third party. There is no reason for support because everything is user friendly and it is your business. This app is not fully functional yet as it was released early for testing purposes and future development. There is a website that is fully functional and support is available through a private Facebook group. This company is still new to the scene and steady growing. Learn to use it before you bash it.
Developer Response 05/16/2023
Dear LawnPatrol,Thank you for taking the time to share your positive experience with GreenPal. We truly appreciate your feedback and are glad to hear that you have found our platform beneficial for your lawn care business.At GreenPal, we aim to provide a user-friendly and efficient platform that empowers vendors like yourself to take control of their business and connect with potential customers. We appreciate your understanding of our role as a lead provider, facilitating the bidding process and handling the payment transactions through a secure third-party system.As you mentioned, our platform is continuously evolving, and we appreciate your patience and support as we work towards further development and enhancements. We also encourage you to explore our fully functional website and utilize the resources available, including the private Facebook group for support and guidance.We value vendors like you who have taken the time to learn and utilize the features of our platform effectively. Your success is important to us, and we are committed to continuously improving our services to better meet your needs.Thank you again for your positive review and for being a valued member of the GreenPal community. If you have any further questions or feedback, please don't hesitate to reach out to us. We're here to support you every step of the way.
Started out fine, ended terrible
09/03/2018

Crapp Monster
I’ve been with Green Pal for over a month now. Yes you have to start bidding out as low as little to nothing.... once you get a nice clientele foundation, then your bids can go up. There are far many cons to pros using GreenPal. 1st... there is no customer service number. You can only talk to a bot. 2nd... if a customer doesn’t pay you, the only advice you get from the GreenPal Handbook is to contact them and see them to use a different card. As if that’s going to help. I’ve had my last 2 customers not pay me. 3rd..... if a customer leaves you a terrible review, there’s absolutely no way to dispute it at all. There’s no way for you to voice your opinion. I had a customer leave me a 1 star review because I left long blades of grass on her lawn and because she claimed I didn’t do any weed eating. Her grass was initially well over 10 inches tall and when I tried to talk to her before I started the job, she blew me off because she was working on the phone. When she contacted me, she stated that she assumed that edging was included. I told her it would be an upcharge for me to edge the line of her walkway. She was not pleased to hear that and then she said that her grass wasn’t cut short enough. Needless to say, I apologized for the inconvenience and told her that I was going to cancel the appointment and that she wouldn’t be charged for my work. 1 day later, I received a 1 star review. GreenPal is not a bad app, but it most certainly does not support it’s vendors. That’s all I’m saying. Use them at risk, because once your future customers began looking up reviews on you, the last thing you want them to see are terrible reviews left by customers on GreenPal.

Developer Response
Dear Crapp Monster,Thank you for sharing your feedback about your experience with GreenPal. We apologize for any inconvenience or frustration you may have encountered during your time using our platform.We understand that communication and support are crucial for a successful business, and we apologize if our current customer service setup has not met your expectations. While we currently do not offer a customer service phone number, we encourage you to reach out to us via email at team@yourgreenpal.com so that we can assist you personally. Our team is dedicated to addressing any concerns or issues you may have faced, including problems with payment and customer reviews.Regarding unpaid invoices, we recommend contacting the customer directly to discuss alternative payment options or resolve any misunderstandings. If you encounter difficulties in this process, please reach out to us via email, and we will do our best to assist you in finding a solution.We understand the importance of maintaining a positive reputation and addressing any negative reviews. While customers have the ability to leave reviews, we are actively working on implementing a feature that will allow vendors to respond and provide their perspective. We appreciate your patience in this matter and apologize for any inconvenience caused.Your feedback is valuable to us, and we are continuously working to improve our platform and support for our vendors. We appreciate your candidness and will take your comments into consideration as we strive to enhance the overall experience for our users.If you have any further concerns or questions, please do not hesitate to contact us at team@yourgreenpal.com. We are here to assist you and ensure your satisfaction with our services.Thank you for your understanding and for choosing GreenPal.
Started out fine, ended terrible
09/03/2018

Crapp Monster

I’ve been with Green Pal for over a month now. Yes you have to start bidding out as low as little to nothing.... once you get a nice clientele foundation, then your bids can go up. There are far many cons to pros using GreenPal. 1st... there is no customer service number. You can only talk to a bot. 2nd... if a customer doesn’t pay you, the only advice you get from the GreenPal Handbook is to contact them and see them to use a different card. As if that’s going to help. I’ve had my last 2 customers not pay me. 3rd..... if a customer leaves you a terrible review, there’s absolutely no way to dispute it at all. There’s no way for you to voice your opinion. I had a customer leave me a 1 star review because I left long blades of grass on her lawn and because she claimed I didn’t do any weed eating. Her grass was initially well over 10 inches tall and when I tried to talk to her before I started the job, she blew me off because she was working on the phone. When she contacted me, she stated that she assumed that edging was included. I told her it would be an upcharge for me to edge the line of her walkway. She was not pleased to hear that and then she said that her grass wasn’t cut short enough. Needless to say, I apologized for the inconvenience and told her that I was going to cancel the appointment and that she wouldn’t be charged for my work. 1 day later, I received a 1 star review. GreenPal is not a bad app, but it most certainly does not support it’s vendors. That’s all I’m saying. Use them at risk, because once your future customers began looking up reviews on you, the last thing you want them to see are terrible reviews left by customers on GreenPal.
Developer Response 05/16/2023
Dear Crapp Monster,Thank you for sharing your feedback about your experience with GreenPal. We apologize for any inconvenience or frustration you may have encountered during your time using our platform.We understand that communication and support are crucial for a successful business, and we apologize if our current customer service setup has not met your expectations. While we currently do not offer a customer service phone number, we encourage you to reach out to us via email at team@yourgreenpal.com so that we can assist you personally. Our team is dedicated to addressing any concerns or issues you may have faced, including problems with payment and customer reviews.Regarding unpaid invoices, we recommend contacting the customer directly to discuss alternative payment options or resolve any misunderstandings. If you encounter difficulties in this process, please reach out to us via email, and we will do our best to assist you in finding a solution.We understand the importance of maintaining a positive reputation and addressing any negative reviews. While customers have the ability to leave reviews, we are actively working on implementing a feature that will allow vendors to respond and provide their perspective. We appreciate your patience in this matter and apologize for any inconvenience caused.Your feedback is valuable to us, and we are continuously working to improve our platform and support for our vendors. We appreciate your candidness and will take your comments into consideration as we strive to enhance the overall experience for our users.If you have any further concerns or questions, please do not hesitate to contact us at team@yourgreenpal.com. We are here to assist you and ensure your satisfaction with our services.Thank you for your understanding and for choosing GreenPal.
Great lead
09/15/2022

Chef Sandmann
The ability to find new customers if searching for an area outside your areas of norm: if you are already up and running: causing a great lead generator for new potential customers, without all the hassle of market hustling. Downfalls are potentials of newer customers seeing a less than perfect percentage rating after I bid. Due to customer changing their schedule without notice (possibly cancellation due to their own scheduling), inclement weather conditions and needing to change customers service date with their obvious approval of course or simply a schedule change, WITH APPROVAL, due to owner scheduling differences. I have never missed a scheduled date yet sit at 91%. I see this over and over on the app reviews, with thank you for the comment, yet nothing has changed. The other is the very poor bid rating in suggested areas of service! Not near the price yards are running for: due to inflation and more established lawn companies charging service charges now, plus the actual lawn services themselves: this is poorly inaccurate making bidding comparable and truly suggestive.

Developer Response
Dear Chef Sandmann,Thank you for sharing your feedback about your experience with GreenPal. We appreciate your positive comments about the platform being a lead generator for new potential customers and simplifying the process of finding new clients for your lawnmowing, landscaping maintenance, grass cutting, and yard maintenance services.We understand your concerns regarding the rating system and the bidding process. While customer schedule changes and inclement weather conditions can sometimes impact service dates, we acknowledge the importance of clear communication and flexibility. We appreciate your feedback and want to ensure that we address your concerns effectively.To discuss your specific situation and explore potential solutions, we kindly request that you reach out to us via email at team@yourgreenpal.com. Our team is committed to understanding your needs and improving our platform based on user feedback.We value your input and want to provide the best possible experience for our service providers. Please contact us at team@yourgreenpal.com so that we can assist you further and address your concerns promptly.Thank you for your feedback, and we hope to hear from you soon.
Great lead
09/15/2022

Chef Sandmann

The ability to find new customers if searching for an area outside your areas of norm: if you are already up and running: causing a great lead generator for new potential customers, without all the hassle of market hustling. Downfalls are potentials of newer customers seeing a less than perfect percentage rating after I bid. Due to customer changing their schedule without notice (possibly cancellation due to their own scheduling), inclement weather conditions and needing to change customers service date with their obvious approval of course or simply a schedule change, WITH APPROVAL, due to owner scheduling differences. I have never missed a scheduled date yet sit at 91%. I see this over and over on the app reviews, with thank you for the comment, yet nothing has changed. The other is the very poor bid rating in suggested areas of service! Not near the price yards are running for: due to inflation and more established lawn companies charging service charges now, plus the actual lawn services themselves: this is poorly inaccurate making bidding comparable and truly suggestive.
Developer Response 05/16/2023
Dear Chef Sandmann,Thank you for sharing your feedback about your experience with GreenPal. We appreciate your positive comments about the platform being a lead generator for new potential customers and simplifying the process of finding new clients for your lawnmowing, landscaping maintenance, grass cutting, and yard maintenance services.We understand your concerns regarding the rating system and the bidding process. While customer schedule changes and inclement weather conditions can sometimes impact service dates, we acknowledge the importance of clear communication and flexibility. We appreciate your feedback and want to ensure that we address your concerns effectively.To discuss your specific situation and explore potential solutions, we kindly request that you reach out to us via email at team@yourgreenpal.com. Our team is committed to understanding your needs and improving our platform based on user feedback.We value your input and want to provide the best possible experience for our service providers. Please contact us at team@yourgreenpal.com so that we can assist you further and address your concerns promptly.Thank you for your feedback, and we hope to hear from you soon.
Unfair nonsense
09/29/2022

the lawn truth
If you get a client where their card does not go thru - don’t make the mistake of resubmitting the job -The account should not have been able to proceed with a card that is invalid the customer said she had fixed it so I resubmitted the picture the next day Greenpal dropped me however I was a top 8 ranked vendor in Nashville-if they would’ve simply made a phone call to ask what was going on I could’ve explained and we would’ve had a correctable moment but no they had to drop me which is completely unfair and it also cost them because now 80 clients went independent with me and did not resume with Greenpal -Plus that lady that did not pay and couldn’t get her card going paid through Venmo-So because of Greenpal’s nonsense about procedure instead of looking into the situation they lost 80 clients that were very satisfied with my job-I don’t think Greenpal is bad for most vendors I even mowed one of the co creators yard in Brentwood a year ago -However do not depend on a majority of your work to go through Greenpal because they don’t treat you as a business partner I can see Greenpal unfortunately regressing in the future in short time

Developer Response
Dear the lawn truth,Thank you for sharing your feedback and expressing your concerns about your experience with GreenPal. We apologize for any inconvenience you've faced and understand your frustration regarding the handling of a client's invalid payment card and the subsequent impact on your vendor status.We appreciate your insights and want to address your concerns directly. To better understand the situation and work towards a resolution, we kindly request that you reach out to us via email at team@yourgreenpal.com. Our team is committed to investigating the matter and finding a satisfactory solution.We value our vendor partnerships and strive to provide fair and supportive relationships. We apologize if you felt that GreenPal did not treat you as a business partner in this instance. We appreciate your feedback and will take it into consideration as we continuously improve our processes and support services.Once again, we apologize for any inconvenience caused. Please contact us at team@yourgreenpal.com so that we can assist you further and address your concerns promptly.Thank you for your feedback, and we hope to hear from you soon.
Unfair nonsense
09/29/2022

the lawn truth

If you get a client where their card does not go thru - don’t make the mistake of resubmitting the job -The account should not have been able to proceed with a card that is invalid the customer said she had fixed it so I resubmitted the picture the next day Greenpal dropped me however I was a top 8 ranked vendor in Nashville-if they would’ve simply made a phone call to ask what was going on I could’ve explained and we would’ve had a correctable moment but no they had to drop me which is completely unfair and it also cost them because now 80 clients went independent with me and did not resume with Greenpal -Plus that lady that did not pay and couldn’t get her card going paid through Venmo-So because of Greenpal’s nonsense about procedure instead of looking into the situation they lost 80 clients that were very satisfied with my job-I don’t think Greenpal is bad for most vendors I even mowed one of the co creators yard in Brentwood a year ago -However do not depend on a majority of your work to go through Greenpal because they don’t treat you as a business partner I can see Greenpal unfortunately regressing in the future in short time
Developer Response 05/16/2023
Dear the lawn truth,Thank you for sharing your feedback and expressing your concerns about your experience with GreenPal. We apologize for any inconvenience you've faced and understand your frustration regarding the handling of a client's invalid payment card and the subsequent impact on your vendor status.We appreciate your insights and want to address your concerns directly. To better understand the situation and work towards a resolution, we kindly request that you reach out to us via email at team@yourgreenpal.com. Our team is committed to investigating the matter and finding a satisfactory solution.We value our vendor partnerships and strive to provide fair and supportive relationships. We apologize if you felt that GreenPal did not treat you as a business partner in this instance. We appreciate your feedback and will take it into consideration as we continuously improve our processes and support services.Once again, we apologize for any inconvenience caused. Please contact us at team@yourgreenpal.com so that we can assist you further and address your concerns promptly.Thank you for your feedback, and we hope to hear from you soon.

Bid Details & UI Improvements What’s New • Added bid details in bid popups for clearer pricing visibility • Fixed multiple UI issues to improve overall app experience Why It Matters Users can now better understand their bids with clear breakdowns, while UI fixes ensure a smoother and more reliable experience. Enjoying GreenPal Pro? Please leave a quick review on App Store review - it helps a lot. Need help? Email team@yourgreenpal.com

Version 39.1.0 Mar 25

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Information

Seller: GreenPal Co.
Size: 74.6 MB
Category: Business
Compatibility: Requires iOS 15.0 or later.

iPhone
Requires iOS 15.0 or later.

iPad
Requires iPadOS 15.0 or later.

iPod touch
Requires iOS 15.0 or later.

Mac
Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.

Apple Vision
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Languages: English
Age Rating: 4+

4+

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