I haven’t paid for any of the claw machine or “arcade” apps yet. I have won prizes on multiple but only one - (claw master) has shipped (and man it came in less than a week) but they offer no free play other than a game that you can win 20 coins on and it costs I think 50+ to play. I catch at least keeps me entertained for a little every day with the 3 free tries and opportunities with offerwall to earn more free plays. Honestly most of the prizes aren’t anything I care much to get anyway so entertainment value is more important to me.

I had been playing this app beginning March 2023. For the price and the fact that the vast majority of the games are actually winnable unlike other apps, I was extremely happy. Playing was much more satisfying. Paying for the shipping was no issue, and I was okay with waiting for slow shipments overseas. I had to send emails to prompt the prizes to be processed, but they were immediately addressed.Then, my first package of items was lost. Although I made many separate requests, they were sent as a single package of 28 prizes. This was not problematic - until my package was lost in transit. I called my postal services and was informed that the sender has to make a claim to recover anything. Despite sending multiple emails to request help and providing alternate emails to reach out to me, my request for assistance went unanswered in any way shape or form.I am now out literally hundreds of dollars because of this, and I am too nervous to continue playing. Other packages that were sent after the first have arrived, and I was pleased to receive those items. It is not a scam app, but any loss in transit is shouldered by the user entirely.

Its fun! The cranes are of better quality than toreba and Tokyo Catch! Also more cost efficient in the long run to play. The shipping charge I now understand being they ship prizes by AIR! Yes while most companies in this business take 8 plus weeks to receive prizes these guys take just over 2 weeks on average after shipment! They are a lot of fun and addicting, the prizes are of awesome quality also! People fail to realize that these places are open 24 hours a day, 365 days a year. They have staff to pay to run these places, maintenance to keep the machines in working order, cost of prizes too.. even power to these places. Nothing is free. Please stop harping about the costs when i know toreba is much more and more difficult as far as crane strength etc.

Games are fun and fairly easy to win if you understand the strategy behind them. Also, the prizes are great. However, manage your expectations if you live anywhere but Japan. The time it takes to get your items takes a very very long time, I won items a month ago and they still are in a 'packing' status. So hopefully you don't need that Cinnamoroll plushie or Spy x Family figure for anything important...