I have enjoyed this game for a long time. The algorithm is bad, but overall this is the best gin rummy app out there in my opinion. I have really had fun playing. But lately there have been issues. The algorithm, which wasn’t the best in the first place went to total garbage. I have to play in these cycles it seems. If I get in and lose three games in a row, I just go ahead and log off. If I have a mix of winning and losing I do pretty good. If I lose at least three in a row I know there isn’t any use in my trying to win. I can spend 50k chips and never win a game. I don’t know how this works exactly, but it seems to go in cycles like that. So if I want to keep the chips I have I just have to stop playing when it is like that. I can come back the next day or even in a few hours and it will be ok then. It is very strange, but I still like to play. It is challenging working up through the ranks and being promoted to the next league level, and the game just had some serious issues that prevented the app from even loading so for over a week I couldn’t even load the app. Customer service said the app would be updated soon so I waited and was able to load my app today. To my utter disappointment, I had been demoted in league, through no fault of my own, and there was no gift of compensation, no small token of thanks for coming back after the app didn’t function for over a week, NOTHING!! It is very disappointing and I pretty much feel like the developers couldn’t care less if anyone plays the game, or is loyal to them at all. So what would have been a very high 4 star or a low 5 has become a hard given 3 star rating. Thinking about uninstalling and just giving up on this app completely.
Dear Dartbliss, thank you for taking time to leave us a review. With regards to the distribution algorithm, cards are dealt randomly and is never influenced by the participating players. It is always the same card generator that deals the cards. The algorithm also corresponds to normal distribution, meaning while players can get different strength hands, on average, all players are dealt to evenly.With reference to the loading issue you have had, I'm glad to hear it is now fixed for you. To be able to credit you with a bonus and promote you back up to the division you were in, could you please contact us from within the app. That way, we will have access to your account ID and data.