Ongoing issues getting into the setting of my LabRadar through the app. Even with the latest firmware which took forever to come out with, the app still continues to freeze at the loading screen while trying to change/update settings. The LabRadar also has a lot of functionality problems when it comes to subsonic ammo and shooting suppressed where velocities are a huge factor in achieving the correct loads.

I normally don’t write bad reviews but I just can’t stand a company that takes forever to make updates and when they finally do they don’t fix the problem. I have had my Labradar for several years and paid a lot more than they sell for now so you can understand why I have such a problem when I have only seen one update in the five years I’ve had it and for that update to not fix the problems just tells me how bad of a company they are. This is just a few of the issues. It loses connection all the time and when you have to reconnect it it has to spend 40 seconds updating every time. I have several other Bluetooth products that auto connect and manually connect in 2 seconds. Why can’t the Labradar do it. It goes to a blank white screen every time you delete a false reading. The app is not very well thought out for someone that has to test reloading with multiple grains. You should be able to setup profiles for multiple calibers before going to the range. It should allow you to work offline and update when you connect. You have to be connected to delete shots. Good luck staying connected long enough to do that. Obviously you can’t or don’t understand how to design a user friendly app or product. Just pay someone that does before a company comes a long and builds a better product and you can’t sell yours anymore because you just don’t care enough to fix all the problems. It is sad to think you are the leader in your industry and gave it all away.

While the LabRadar unit itself is nice when you can get it to consistently acquire each shot, the app is just horrible. You can’t do anything without being connected to the unit. So, you’re burning battery while you’re setting up strings, etc. It also disconnects constantly. The only thing you can edit per string is it’s name. Forgot to change the bullet weight in settings? Well, you’re stuck and can’t do a simple edit. For weather conditions, you have to enter manually whereas other apps pull the data from your phone. Switching back and forth between strings fails. When I change back to a prior string on the app, the unit still records to the existing string. For the price of the unit, they really need to fire their app designer and hire someone who knows what they are doing. They need to look to their competitors for good app function. I’m honestly thinking of selling my LabRadar and going back to my ProChrono because Digital Link’s app is light years ahead of LabRadar and was I intuitive and a joy to use. Labradar’s app is just trash and turns a day at the range into a chore.

After running the app update for 7’ish months, there are a couple of serious issues that need to be addressed. 1) The app loses connectivity way too often. In a 2-3 hour session, I have come to expect the app to disconnect at least 6 times. 2) You cannot arm the unit on a new string the first time from the app, you have to break your shooting position and do the initial arm on the radar itself. Both of these are inexcusable flaws in the app. For the cost of the LabRadar you should expect to have a fully functional and stable app. The fact that we are 7-8 months into the last major app update and these 2 issue still exist is unacceptable. There are definitely some other ways the app could be better:1) Environmentals - This info should automatically populate form the connected device. 2) Profiles - You should be able to set up and save a profile for each weapon. In addition strings should be mapped to each applicable weapon profile. 3) Bullet library - There should be a bullet library of the most popular bullets by caliber available along with the ability to add custom profiles. If the critical items above were resolved and the “wish list” items were implemented the LabRadar would stand alone as the top dog in its field. Currently the app is its Achilles heel. There are competitors coming to the market that will leave the LabRadar in the dust if the developers don’t get issues patched and offer continuous improvements and features to the app.