We are excited to announce major updates to the e& Business App: • eSIM Replacement: Admins can now easily replace eSIM and receive the QR code instantly within the app, featuring UAEPASS authentication and facial recognition for secure verification. • Add-on Revamp: The add-on section has been redesigned with simplified, categorized cards for easier selection and management. • Additional Improvements: Performance optimizations and bug fixes

The e& Business App icon in the store has been updated to include the UAE flag, reflecting our commitment to national identity.

We are pleased to announce the latest updates and enhancements in e& Business App New Features & Enhancements • Careem Promotion: The Careem promotion is now available on recommended offers, providing end users with exclusive benefits. • New Payment Complaint Options: Additional complaint options are now available for Cheque/Cash, Online Bank Transfer, Fund Transfer, and Credit/Debit Card transactions for all users. • Shop Section Updates: Admin Users can now discover and buy mobile and data plans in the Shop section General Improvements • Performance optimizations and bug fixes for improved reliability. • Enhanced handling of negative scenarios to deliver a smoother user experience.

Minor Updates and Bug Fixes: Minor updates and bug resolutions have been implemented to improve app performance and enhance the overall user experience.

Bug fixes and minor enhancements

We announce the latest update to the Business Mobile App, introducing features to enhance customer experience and streamline operations. Trade-In Program: End Users can trade in old devices (smartphones, tablets, laptops, etc.) and get a credit amount End users can purchase one-time roaming add-ons using credit cards. Minor Updates and Bug Fixes: Minor updates and resolved bugs to enhance overall user experience and app performance. Update your app today to explore these features!

1. Raise a Complaint: Introducing a streamlined complaint mechanism within the app, allowing users to easily raise concerns related to billing, subscriptions, and online issues. 2. Minor Updates and Bug Fixes: Minor updates and resolved bugs to enhance overall user experience and app performance.

We’re excited to introduce new features and enhancements to improve your experience and streamline your business operations. This update includes: • Prepaid to Postpaid Migration for Admins: Easily migrate from prepaid to postpaid plans with our new feature designed for admins. • Support and More Tabs for Admins and Individuals: Access support and additional resources through the new tabs available for both admins and individual users. • Digital LOA for Admins: Admins can now delegate access with the new Digital Letter of Authorization (LOA) feature. • Seamless Troubleshooting: Enjoy improved troubleshooting for all mobile and fixed accounts, ensuring a smoother experience for Admins and Individuals • Bug Fixes and Performance Improvements: Various bug fixes and performance enhancements to ensure a better user experience. Thank you for using the Etisalat Business App! We value your feedback, so please let us know how we can continue to improve.

We’re excited to introduce new features and enhancements to improve your experience and streamline your business operations. This update includes: 1. Simplified process for purchasing Business Pro Internet services. 2. Seamless registration for new customers using UAEPASS. 3. Enhanced Subscription Tab to activate services like eStore, Office 365, Domain, and more with ease. 4. Account Enhancements to view exit charges, reasons for disconnection, and access quick links. 5. Easily close accounts for fixed services. 6. Bug Fixes and Performance Improvements Thank you for using the Etisalat Business App!

We are excited to introduce new features and enhancements to improve your experience with the Etisalat Business App. Here's what's new in this update for Admins: New Features: Shop Section: Explore our newly designed Shop where you can easily browse and purchase Mobile, Fixed Services, Digital Products, Business Apps, and Devices—all in one convenient location. Manage Section: Gain better control with our improved Manage section, allowing you to efficiently manage your companies, users, accounts, and subscriptions. Enhanced Account Management: Manage all your Mobile and Fixed Services seamlessly through the enhanced Account section. Improvements: General bug fixes for improved stability and reliability. Update now to enjoy these new features and improvements

This version update includes: • New FAQ section • Bug fixes and enhancements • Analytics tracking

This version update includes: • New FAQ section • Bug fixes and enhancements • Analytics tracking

Bug fixes & enhancements

Bug fixes & enhancements

Bug fixes & enhancements

Introducing new feature to raise a request for Easy Insurance for Admin and includes enhancements for the devices purchase flow

Introducing new feature to raise a request for Easy Insurance for Admin and includes enhancements for the devices purchase flow

Introducing new features in the latest version of the Etisalat Business App to enhance your experience. This version update includes: 1. Simplified and seamless onboarding experience for Admins using Facial Recognition with instant access to Digital Channels 2. Enhancements to cessation process for Fixed Business On accounts 3. Logo and analytics event updates

Bug fixes and experience enhancements

Introducing new feature for Company Admins to Reset the location for Business ON Accounts

Introducing new features in the latest version of the Etisalat Business App to enhance your experience. This version update includes: 1. Order Tracking Enhancements 2. Company Authorized Contacts can register to Digital channels using UAE PASS 3. Company Admin can perform Mobile Reregistration using UAE PASS

Bug fixes and performance improvements

Introducing new features in the latest version of the Etisalat Business App to enhance your experience. This version update includes: 1. Login with UAEPASS for Admin Users 2. Ability to connect to a Sales Specialist for Admin and End Users 3. Enhancements in capturing feedback

Minor performance enhancements.

Bug fixes and enhancement