This App is meant for leadership to record escalations, complaints and appreciations received from Customers. The key features are given below:
- Add/Edit Escalation or Complaints
- Add/Edit Appreciations
- Add/Edit Mitigation plan and Progress notes
- Add attachments while raising/updating complaints/escalations/appreciations
- View/Save already uploaded attachments.
- Edit status
- BU wise and category wise filters
Ratings & Reviews
This app hasn’t received enough ratings or reviews to display an overview.
Security patch upgrade
Version 4.9
The developer, Iris Software Technologies Private Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
User Content
Identifiers
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More