I have had 3 out of the original 4 investments default. One was able to negotiate and get out of default, but the other 2 have been in default for 2 years. I am waiting while they continue to try to recover the money. The legal battle for both is ongoing and lengthy. Hopefully they will pan out and recovery will be successful. I don’t need the money, so I can wait as long as needed, but I probably won’t be investing anymore until after everything is resolved.
Developer Response
Hi Luckyflo75, our team as promised will continue to send monthly updates in regards to any investment default or modified outlook. Please reach out to investments@yieldstreet if you have any additional questions after the monthly updates are posted. We are always here to help.
Great platform, lacks potential for growing investor
Marcus Norman
I absolutely love this platform and think it’s necessary for the world and if given the chance, would love to invite one of its leaders to be interviewed on my own podcast so that I can spread awareness about the positives of this platform and what they can do. My desire and what’s missing, to me, are the smaller investments that allow one to “grow into” an accredited investor overtime which can happen over time as profits/gains are made. I currently invest in the prism fund and saving a percentage of my business earning so that I can invest the $5K into its real estate fund in the next couple of months (tax season). Additionally, over the years I desire to invest more and more into things like the prism fund and then graduate to much larger assets classes. As my net worth grows overtime i, and I feel many others, can be able to grow into an accredited investor and take part in the larger deals. By this I feel Yieldstreet has not only taken advantage of its current demographic of wealthy individuals but can also secur it’s “future” investors aswell by allowing early entry.
Getting trapped in their mistake
ME419
I had signed up for this app and followed what seemed to be a really simple process; putting in your information, validating that information and then linking a bank account and transferring money. Little did I know that I had just entered the biggest bug this app has, APPARENTLY in that work flow before I linked a bank account and transferred money there was one last validation step. I was apparently supposed to receive an e mail to submit paperwork to valid my investor status (even when this happened the “link” didn’t even take me to an active page it just endlessly loaded) so because none of this happened my money was now stuck in limbo because I technically couldn’t keep it in the app because I wasn’t a “valid” investor, AND I had closed the original linked accountant. Additionally Yieldstreet wouldn’t let me add another new account to transfer the money out of the app even though you can add a max of three linked accounts. Needless to say they clearly have a lot of bugs to workout, and I’m still trying to get a solution.
Developer Response
Hi ME419, We sincerely apologize for the negative experience you had. Sometimes, a manual review process is triggered in our system as a means to protect our investors and Yieldstreet from potential fraud. Such flagged transactions are monitored frequently, reviewed and manually processed if it’s concluded there is no risk. This flagged transaction experienced a delayed resolution due to a technical error in the sign up flow. These issues are now resolved and the funds are on their way back to you. If you have any further questions please contact the team at investments@yieldstreet.com. We apologize again for the inconvenience. Best, The Yieldstreet Team
Investments seem fine but app/site has issues
Hoosiers GOGO
So the basis of this app is to provide an alternative investment opportunity, which is does. Rates vs risk appear to be reasonable so all good there. The biggest issue I have is the constant errors the app/site make. Whether it’s stating incorrect interest paid, fees deducted, or most recently the app showed $15,000 disappearing from my account. Customer service takes a number of days to respond but eventually do. Assuming I get my $15,000 back, the three stars will stick for now. Hopefully they improve the tech as you just don’t see these types of errors on more traditional retail sites/apps like Schwab, Fidelity or even other crowdsourcing sites.
Developer Response
Dear Hoosiers GOGO, Please reach out to investments@yieldstreet.com with any technical issues you may come across. We will have our product team immediately look into them. We apologize for this experience you had and please don't hesitate to reach out in the future.
Thank you for using the new app for Willow Wealth, formerly known as Yieldstreet.
We've evolved from Yieldstreet to Willow Wealth to better reflect our expanded suite of solutions designed to help you build a complete private markets portfolio.
What's new in Version 4.9.1
- Bug fixes and improvements
Help us shape future versions of the app by sharing your feedback and writing a review.
Version 4.9.1
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Information
Seller
Willow Wealth Inc.
Size
78.9 MB
Category
Finance
Compatibility
Requires iOS 15.1 or later.
iPhone Requires iOS 15.1 or later.
iPod touch Requires iOS 15.1 or later.
Mac Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
