The InPost Mobile app is a convenient way to receive, send and return parcels via a Parcel Locker®. In addition, the app allows you to track your shipments and make online purchases from various online shops with InPost Pay. Simple as ever!
Shop the shortcut way with InPost Pay.
Select the InPost Pay button in a participating online store and complete your purchase in the InPost app — no logging in, no forms, no email overload. You only register with InPost Pay once—and shop securely with a single click. From payment to delivery—fast and convenient. All your order details, including statuses and delivery notifications, are in one app. Discover a new dimension of online shopping!
Sending without a label
You can send your parcel conveniently with InPost Mobile – without printing a shipping label, 24/7, via any Parcel Locker®. All you have to do is open the locker remotely with one click, scan the QR code, or enter the shipping code on the screen of the Parcel Locker®!
Opening the locker remotely
One of the main features of the app is remote locker opening – no need to touch the Paczkomat® screen. Just tap “Open locker remotely” and it will open on its own!
Extending the collection deadline
App users can easily extend the pickup time for their Paczkomat® parcel by 24 hours. Twelve hours before the deadline, a “Extend” button will appear in the app – just tap it, pay, and you’re all set!
Returning packages quickly and conveniently
Tired of online shopping returns? Not with us. Every InPost Mobile user can conveniently return a parcel to partner stores! You do not need to print a shipping label, just fill in the return details and send the parcel from any Parcel Locker®.
Redirecting courier parcels without any problem
Not home for your InPost courier? Click “Redirect” in the app and choose a new delivery option: Parcel Locker®, PUDO point, or a neighbour’s address.
Placing a parcel in the Ease of Access Zone
The Ease of Access Zone is a solution that allows parcels to be delivered to lower lockers in the Parcel Locker®. This functionality is meant for people with disabilities and those short of stature. If you want the parcel to be placed in the Zone, select the "Activate" button in the details of the parcel.
Picking up shipments using the Multi-locker functionality
Multi-locker is an option that allows you to receive multiple parcels from a single locker in a Parcel Locker®. Packages that have been included in the Multi-locker are collected in the app in one message and highlighted in blue.
Parcel Lockers® are always close to you
You can easily find any Parcel Locker® or PUDO point in the app. All you need to do is click on the map and, if you have location services enabled, the application will show you the nearest InPost delivery points.
Always know where your package is
Using the app, you can keep track of all the shipments you are waiting for. Notifications will keep you up to date with changes in shipment status. Your shipments ordered in the last 30 days, will be visible in the app after logging in.
Paying cashless for cash on delivery shipments
You can pay for COD shipments with PayByLink transfers - a simple and convenient solution that gives you freedom and full control over your order.
You create the application TOGETHER with us!
We regularly update the product, responding to user suggestions. The InPost Mobile app is supposed to be first and foremost for you, so we always listen to what you have to say.
It delivers local economy for sure! It’s what the office space used to be about. Anytime I pick up something from the locker I do shop at local store at the same time. It drives me outside, makes me walk (exercise) and it is Sooooo convenient! Just plain thx!
Developer Response
Dziękujemy za opinię! Cieszymy się, że nasza usługa przyczynia się do lokalnej gospodarki i jest dla Ciebie wygodna!
No English version
AlexM01837
Just recently came to Poland because my parents live here. I’ve ordered quite a few things off Allegro (alegro?) and I always picked them up from the InPost lockers because apparently here in Poland couriers prefer giving the package directly to the customer instead of leaving it on the doorstep and I don’t speak Polish so I just rather hop in my dad’s car and have him pick up my package from the locker instead of having awkward conversations with strangers whose language I don’t speak (both of my parents work here so I’m home alone most of the time). Downloaded this app because it was recommended by InPost in one of their emails only to find out that I not only can’t switch to English because the application is in polish but I can’t add an US or any other foreign phone number to sign up. That’s a deal breaker for me simply because I don’t speak Polish.
Developer Response
We will also develop the application in this regard.
Why STILL no English?!?
mlla3560
Users have been asking for an English option on this app for YEARS because many of us do not speak Polish and your app is completely useless to us! If you cant manage to add English, can you please enable full functionality for all services on your website so those of us who can’t use the app can enable Google Translate to use the website? InPost would be really great, if I could actually use it, but I’m frequently forced to use competing services because I’m not able to purchase or print postage or extend my pickup window since you wont enable those services on your website. It is SO frustrating!
Developer Response
We are happy to inform that English is already available in the application :)
Quality of service
MaciekSolarThought
Remote opening of the box from your vehicle saves you massive amount of time - AND - makes you feel how technology should work - with minimum effort
In the latest version of the InPost Mobile app:
We have implemented several enhancements to improve the application’s performance.
Version 4.9.0
The developer, InPost, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Financial Info
Location
Contact Info
Identifiers
Usage Data
Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Financial Info
Location
Contact Info
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
