Krush Kandy

Name: Krush Kandy
Rating: 4.8 (1951 reviews)
Author: Mr. & Mrs. Krush, LLC

Welcome to Krush Kandy App!

Free

2K Ratings
Age Rating

4+
Years
Category

Shopping
Developer

Mr. & Mrs. Krush, LLC
Language

EN
English
Size

123.4
MB

Welcome to Krush Kandy Boutique, a seamlessly designed shopping experience that brings convenience and the latest fashion trends right to your fingertips. Stay updated with all the newest styles and shop effortlessly from anywhere. You can also join live sessions to explore trending products and shop in real time. Key Features: - Browse all the latest arrivals and promotions - Easy and secure ordering and checkout - Join waitlists and purchase items when they’re back in stock - Get email notifications for order updates and shipping Enjoy a smooth, user-friendly shopping experience and never miss out on your favorite styles.

Ratings & Reviews

4.8

out of 5

2K Ratings

Disappointed - updated
12/18/2020
IDmom72
I have been a customer for 2 years. Many many purchases made and things were good. Things have gone bad with this company. I guess it’s because of the Covid pandemic. They can’t keep staff, don’t respond to emails and take weeks and weeks to ship items. Stay away from pre orders unless you don’t mind waiting over a month for your items. I sent several emails following up which they made excuses and then ignored. Update: the boutique issued a refund. I still won’t shop here but am happy to report that they did the right thing.
Disappointed - updated
12/18/2020
IDmom72

I have been a customer for 2 years. Many many purchases made and things were good. Things have gone bad with this company. I guess it’s because of the Covid pandemic. They can’t keep staff, don’t respond to emails and take weeks and weeks to ship items. Stay away from pre orders unless you don’t mind waiting over a month for your items. I sent several emails following up which they made excuses and then ignored. Update: the boutique issued a refund. I still won’t shop here but am happy to report that they did the right thing.
Options
08/09/2019
FlaMomma2
The quality of the items can’t be beat. The rings are sturdy and beautiful, not flimsy at all. Highly recommend the quality of the products. My only issue is the way the sites and app is set up. I do love the wide variety of items you offer. There are 2 problems though, first you should be able to “refine” your search to what you are looking for and not just sizes. Second the description leave a lot to desire. There have been many things I have looked at but the description doesn’t say much so I pass. One last thing, it would be very helpful if there was at least a timeframe for the waitlist items. You are holding the money but we have no idea how long until it comes so sometimes that money is needed before the item comes in. Can I suggest getting on a “list” instead of paying for an items. You all have even said just because you are on the waitlist you don’t know for 100% if you are even getting those items in again. Just a thought.
Options
08/09/2019
FlaMomma2

The quality of the items can’t be beat. The rings are sturdy and beautiful, not flimsy at all. Highly recommend the quality of the products. My only issue is the way the sites and app is set up. I do love the wide variety of items you offer. There are 2 problems though, first you should be able to “refine” your search to what you are looking for and not just sizes. Second the description leave a lot to desire. There have been many things I have looked at but the description doesn’t say much so I pass. One last thing, it would be very helpful if there was at least a timeframe for the waitlist items. You are holding the money but we have no idea how long until it comes so sometimes that money is needed before the item comes in. Can I suggest getting on a “list” instead of paying for an items. You all have even said just because you are on the waitlist you don’t know for 100% if you are even getting those items in again. Just a thought.
Lost a Loyal Customer
12/08/2020
Scolemania
Had a sale of Christmas decor in the middle of November. Was told all items were in stock and ready to ship, so I ordered some gifts and items for an event, assuming I’d receive them in a week or so, like their normal practice. Almost 3 weeks later and was informed they had their shippers quit and were behind. No big deal, things happen. But I emailed to cancel this order since the event had come and gone and I no longer needed the items. It was too late. I emailed Wednesday to cancel and no response. Today is Monday and still no response. I reached out to their virtual assistant and was told they were not canceling items “at this time”. Now it’s shipped.... 🙄They do not care about their loyal paying customers, only their bottom line. They complain about lack of viewers on their lives or why items don’t sell and make us feel bad. They complain that they are working so hard but when a customer asks for something they don’t care. When issues in their company affect the customers, they make us feel like it’s our fault and won’t help us out. Have had multiple jewelry pieces break even though they are “top quality”. They claim to be plus friendly but have hardly any plus items. I’ve been a loyal customer since 2018 and I’m really sad it’s come to this. Don’t waste your time. There are better boutiques that care about their customers.

Developer Response
Hello! I am so sorry you had a bad experience with us. I dont know who this is to reach out to you but I would love to make this right. Can you please email us at krushtomer.service@gmail.com so we can take care of things for you :) I 100% want to make sure things are made right. I assure you we care about our customers :) I didnt go live for 2 weeks to catch up on shipping the holiday decor because I cared more about the customers not bottom dollar. 2 weeks with no sales during the busiest holiday season is a big time to shut down. We had never done decor before and underestimated the shipping time. Instead of our normal 24 hours it did take 1-2 weeks to ship orders and we apologize that we werent better prepared to understanding the shipping of decor at that time.
Lost a Loyal Customer
12/08/2020
Scolemania

Had a sale of Christmas decor in the middle of November. Was told all items were in stock and ready to ship, so I ordered some gifts and items for an event, assuming I’d receive them in a week or so, like their normal practice. Almost 3 weeks later and was informed they had their shippers quit and were behind. No big deal, things happen. But I emailed to cancel this order since the event had come and gone and I no longer needed the items. It was too late. I emailed Wednesday to cancel and no response. Today is Monday and still no response. I reached out to their virtual assistant and was told they were not canceling items “at this time”. Now it’s shipped.... 🙄They do not care about their loyal paying customers, only their bottom line. They complain about lack of viewers on their lives or why items don’t sell and make us feel bad. They complain that they are working so hard but when a customer asks for something they don’t care. When issues in their company affect the customers, they make us feel like it’s our fault and won’t help us out. Have had multiple jewelry pieces break even though they are “top quality”. They claim to be plus friendly but have hardly any plus items. I’ve been a loyal customer since 2018 and I’m really sad it’s come to this. Don’t waste your time. There are better boutiques that care about their customers.
Developer Response 06/14/2022
Hello! I am so sorry you had a bad experience with us. I dont know who this is to reach out to you but I would love to make this right. Can you please email us at krushtomer.service@gmail.com so we can take care of things for you :) I 100% want to make sure things are made right. I assure you we care about our customers :) I didnt go live for 2 weeks to catch up on shipping the holiday decor because I cared more about the customers not bottom dollar. 2 weeks with no sales during the busiest holiday season is a big time to shut down. We had never done decor before and underestimated the shipping time. Instead of our normal 24 hours it did take 1-2 weeks to ship orders and we apologize that we werent better prepared to understanding the shipping of decor at that time.
Worst Customer Service
02/25/2021
Ma12shi
I’ve been a customer with this boutique for almost 2 years. I have not once return any item or exchange anything. I only asked them to refund my original form of payment for something that was never delivered to me, because they were busy moving and couldn’t deliver my item until they are settle. They will not honor my refund but only willing to give me a credit, which I don’t care for! This is not my fault that they are back up 2-3 weeks. It would only make sense to refund and not credit. They should never sell anything to anyone until they are settle. Unless you want to wait over a month to get your items. It’s so inconvenient for me to go through PayPal to open a case to get my refund back. Clearly this boutique only cares about money and not there customers! Being said I will no longer shop at this boutique anymore.

Developer Response
Hello! I am so sorry you had a bad experience with us and the customer service. I dont know who this is to reach out to you but I would love to make this right. Can you please email us at krushtomer.service@gmail.com so we can take care of things for you and make this bad experience right :) I want to make sure I get you taken care of personally! They should have refunded you during the move that was not ok and I apologize. We have an amazing new team now and moved back to AZ so things are great again! Again, I apologize for this and want to make it right.
Worst Customer Service
02/25/2021
Ma12shi

I’ve been a customer with this boutique for almost 2 years. I have not once return any item or exchange anything. I only asked them to refund my original form of payment for something that was never delivered to me, because they were busy moving and couldn’t deliver my item until they are settle. They will not honor my refund but only willing to give me a credit, which I don’t care for! This is not my fault that they are back up 2-3 weeks. It would only make sense to refund and not credit. They should never sell anything to anyone until they are settle. Unless you want to wait over a month to get your items. It’s so inconvenient for me to go through PayPal to open a case to get my refund back. Clearly this boutique only cares about money and not there customers! Being said I will no longer shop at this boutique anymore.
Developer Response 06/14/2022
Hello! I am so sorry you had a bad experience with us and the customer service. I dont know who this is to reach out to you but I would love to make this right. Can you please email us at krushtomer.service@gmail.com so we can take care of things for you and make this bad experience right :) I want to make sure I get you taken care of personally! They should have refunded you during the move that was not ok and I apologize. We have an amazing new team now and moved back to AZ so things are great again! Again, I apologize for this and want to make it right.

Bug fixes

Version 16.0.3 Jun 1

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Contact Info
- Identifiers
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Mr. & Mrs. Krush, LLC
Size: 123.4 MB
Category: Shopping
Compatibility: Requires iOS 15.6 or later.

iPhone
Requires iOS 15.6 or later.

iPad
Requires iPadOS 15.6 or later.

iPod touch
Requires iOS 15.6 or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English
Age Rating: 4+

4+

Learn More

Developer Website

Privacy Policy

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Krush Kandy

Ratings & Reviews

Disappointed - updated

Options

Lost a Loyal Customer

Worst Customer Service

What’s New

App Privacy

Data Used to Track You

Data Linked to You

Data Not Linked to You

Accessibility

Information

You Might Also Like

By Alexa Rae

Walker Rose Boutique

Avery Mae Boutique – Fashion

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