Bounce: Luggage Storage Nearby 4+

I had to waste some precious time and was stressed trying to book the storage as the system would not allow me to book more than a same day pick up. Nobody replied to my message for help even though it said they usually reply in a few minutes. I just had to keep trying both through the website and on the app until it suddenly let me select a pick up date 2 days later.

Apart from that, the storage location which was a money changer was very conveniently located a few minutes walk from Gare du Nord and the Eurostar. Although the place always had customers waiting to change money both during drop off and pick up, luckily there was an employee available that I was able to gesture to that I had luggage. At drop off, you have to take a photo of your bag(s), they put a label on it and then you have to show them the photo when you pick up. It was very quick and efficient. And it felt safe as they put it in their office behind locked doors where the public cannot access. It is also very affordable for the convenience. My second time using Bounce in Paris. Highly recommend.

The Rif-Boutique Hotel is a gorgeous property and is a convenient walk directly between the Pisa San Rossore train station (Pisa San Rossore is the station that is closest to the tower—about a 7 minute walk, versus a 20+ minute walk from Pisa Centrale); we commented we wished we weren’t just stopping to see the tower and had time to stay and enjoy the beautiful Rif property.
Our only problem was with the Bounce site: I googled where I could check bags from San Rossore and the Bounce site came up; you have to book and pay before you can see the address to drop off bags; I booked and paid for 4 bags, then clicked “see address” and it prompted me to download the Bounce app but in the process my connection was lost—I got no email confirmation or reference number so then I went back to the website but it just took me back to the home screen: I had no record of my transaction and still no adresss, so I had to start over and re-book the whole thing. I paid twice.. had 2 separate charges for the same location and 2 requests for reviews. Not a fault of the Rif, a lovely and convenient place, but rather of Bounce.

I had heard of luggage storage businesses in the Loop before but they didn’t get good reviews. However, I got to Chicago Union Station planning on stashing my bag there until my train when they told me their parcel check was closed for months despite their website having no mention of that and a tabletop sign saying otherwise. I quickly googled my way to Bounce and found a location very close to the station. It wound up being cheaper than the train station would have been, and now I know that next time I’m traveling I have a reliable option. It was actually kind of inconvenient to go all the way to the train station to drop my bag with them, so I’ll definitely use Bounce to find something in a more convenient location next time.

The manager at the store even explained how they came to be a Bounce partner and how much she liked it. She had had a number of people find out about it the same way I did - a panicked Google search from Union Station. She said they had staff that hadn’t heard of it before that now use it regularly when they travel, too. Drop off and pick up were very smooth.