E-Scooter & E-Bike Share

Luup, Inc.

Designed for iPhone

    • 4.1 • 26 Ratings
    • Free

iPhone Screenshots



Ride e-scooters/e-bikes at a discount!

"LUUP" is a sharing service that allows you to ride small e-bikes and e-scooters around town from anywhere and return them to the place of your choice.
The service is currently available in Tokyo, Osaka, Kyoto, Yokohama, Kobe, Nagoya, and Utsunomiya!
Please use this service for commuting to work, school, shopping, and other places that are a little too far to go on foot!


1.No license required from July! You can ride an e-scooters if you are 16 years old or older!
From July 2023, e-scooters do not require a driver's license and you can ride after passing a traffic rules test.
*Until June 2023, driver's license required.

2. Complete everything from ride to payment with the app
Procedures to use are completed via the app and the ride begins. Payment is also made through the app, so all you need is a mobile phone.

3. Registration takes only about 1 minute.
You can use the service immediately after downloading.

4. Small but powerful electric assisted bicycles.
Although the vehicle is designed to be small, it is powerful, and anyone can ride it stably without getting tired. It is perfect for sightseeing or cycling for a change of pace.

5. High-density port installation in our service areas
Ports are densely located in the service area, so you can ride right when you want to, without having to walk for a long time to the parking. You can check the parking map from the LUUP app.

Tokyo (Shibuya, Meguro, Minato, Setagaya, Shinagawa, Shinjuku, Chuo, Chiyoda, Koto, Sumida, Taito, Bunkyo, Toshima, Nakano, Suginami, Arakawa, Kita, Ota, Itabashi, Adachi, Mitaka, Musashino)
Yokohama City (Kanagawa, Naka and Nishi wards)
Osaka (Kita and Minami areas)
Kyoto (Kyoto City)
Hyogo (Kobe City)
Aichi (Nagoya City)
Tochigi (Utsunomiya City)


You can use LUUP in 4 STEPS!

1. Find LUUP parkings around town.
You can find parkings on the app's map

2. Use the in-app camera to read the QR code on the vehicle and unlock it
Select the parking point for returning before the ride to ensure the return of the vehicle (* You can change the place during the ride)

3. Start the ride to the destination
Unlock fee of 50 yen and time fee of 15 yen per minute (tax included)

4. End riding when you take a photo of your LUUP bikes or scooters parked in the parking and make an in-app payment


- iPhone 6 or earlier and iPhone SE are not supported.
- Credit card registration is required.

The name "loop" is sometimes incorrectly used, but the correct name is "LUUP".

What’s New

Version 1.65.0

Thank you for using LUUP.
In this update, we have made the following improvements

- Improved stability and usability, and fixed minor bugs

If you like the app, please help us rate it.

Thank you for your continued support of LUUP.

Ratings and Reviews

4.1 out of 5
26 Ratings

26 Ratings

Grindawit ,

Rent App

Be nice if app had English option since your promo materials in app store are in English. Thanks

HappyUser 101 ,

Rides don’t work

Went to 5 different scooters and bikes and all had errors occurring and didn’t let us ride it

App Privacy

The developer, Luup, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Location
  • Contact Info
  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


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