Cuenca: Alternativa a un banco

Name: Cuenca: Alternativa a un banco
Rating: 4.3 (140 reviews)
Author: Cuenca

Finance

Only for iPhone

Free · Designed for iPhone. Not verified for macOS.

140 Ratings
Age Rating

4+
In-App Controls
Category

Finance
Developer

Cuenca
Language

EN
+ 1 More
Size

166.9
MB

iPhone

Cuenca es la alternativa digital de los bancos. Una fintech que permite abrir una cuenta en minutos y subir de nivel otorgando tu documentación. Recibe transferencias (incluyendo tu nómina), envía dinero en tiempo real, 24/7, paga servicios y genera apartados. ¿Quieres hablar con nosotros? Platica con Luisa por WhatsApp, nuestra agente de soporte.  Horarios de atención: lunes a viernes de 10:00 a 22:00 hrs., sábado y domingo 11:00 a 18:00 hrs. Estamos aquí por ti, para que todos tengan acceso a servicios digitales financieros. Cuenca es la única cuenta que necesitas. ______ Las actividades que realiza Cuenca Tecnología Financiera, S.A. de C.V. Institución de Fondos de Pago Electrónico (“Cuenca”) están sujetas a la regulación establecida en la Ley para Regular las Instituciones de Tecnología Financiera.

Ratings & Reviews

4.3

out of 5

140 Ratings

Amazing App and company
01/01/2021

isaab B
I just started using Cuenca as my main account in Mexico, since I’m WFH in this country I need a reliable bank account to use for my local expenses. I have a couple of issues at the beginning but because the holidays can’t be solved quickly but once we a regular day came, they took care of me and solved every singleIssue and questions. I recommend this app for people that is tired to be an account number of a huge institution. This a more personal way to have a good manage of your money and expenses.
Amazing App and company
01/01/2021

isaab B

I just started using Cuenca as my main account in Mexico, since I’m WFH in this country I need a reliable bank account to use for my local expenses. I have a couple of issues at the beginning but because the holidays can’t be solved quickly but once we a regular day came, they took care of me and solved every singleIssue and questions. I recommend this app for people that is tired to be an account number of a huge institution. This a more personal way to have a good manage of your money and expenses.
Unstable. Could be much better.
05/18/2023

Eric Weldern
I really wanted to like this company. I actually used to recommend them! Started out amazing - simple signup, transparent fees, easy, modern! Then in less than 6 months all the following happened: random app errors, stopped accepting cash deposits without warning. Didn't work for paying CFE bills because I put in cents instead of whole pesos. Changed the deposit address. Changed the deposit address again! The worst part is the company communication. Why did you stop accepting cash deposits? Why is there no explanation to make me feel safe with my bank? Why did you change the deposit address, TWICE? Feels unstable and makes me uncomfortable trusting a company so bad at communication and opaque with my money.
Unstable. Could be much better.
05/18/2023

Eric Weldern

I really wanted to like this company. I actually used to recommend them! Started out amazing - simple signup, transparent fees, easy, modern! Then in less than 6 months all the following happened: random app errors, stopped accepting cash deposits without warning. Didn't work for paying CFE bills because I put in cents instead of whole pesos. Changed the deposit address. Changed the deposit address again! The worst part is the company communication. Why did you stop accepting cash deposits? Why is there no explanation to make me feel safe with my bank? Why did you change the deposit address, TWICE? Feels unstable and makes me uncomfortable trusting a company so bad at communication and opaque with my money.
Disappointing Experience
10/29/2019

Nostrebla
As of now, you can only put money in your account if you transfer from another bank account in Mexico. No cash deposits! Pretty disappointing experience when you’re new to Mexico and don’t have an account. Then I tried to recharge my cell phone plan through their app. I initiated the payment, waited several hours... nothing. Then customer service tells me that takes 24-72hrs for those payments to go through. No information about that anywhere in the app. Terrible way to find out. Also, why would I use a service that takes anywhere from 24-72 hours to pay date sensitive bills? Digital app-based banks are supposed to be easier to work with. This is an experience I expect from corporate banks, not startups.

Developer Response
We now support cash deposits! Please let us know if you have any questions on how to enable it.For mobile topups, it's processed and reflected in seconds; though, paying a monthly phone plan can take one business day.
Disappointing Experience
10/29/2019

Nostrebla

As of now, you can only put money in your account if you transfer from another bank account in Mexico. No cash deposits! Pretty disappointing experience when you’re new to Mexico and don’t have an account. Then I tried to recharge my cell phone plan through their app. I initiated the payment, waited several hours... nothing. Then customer service tells me that takes 24-72hrs for those payments to go through. No information about that anywhere in the app. Terrible way to find out. Also, why would I use a service that takes anywhere from 24-72 hours to pay date sensitive bills? Digital app-based banks are supposed to be easier to work with. This is an experience I expect from corporate banks, not startups.
Developer Response 11/11/2019
We now support cash deposits! Please let us know if you have any questions on how to enable it.For mobile topups, it's processed and reflected in seconds; though, paying a monthly phone plan can take one business day.
Best FinTech & Best App
06/27/2022

Isabella Pashá
No other bank has an app that’s as gorgeous and functional, only Cuenca. I have been using it for years and it has not disappointed once. Transfers are immediate, the flexibility for receiving money is bliss and everything works marvellously. Plus, it’s the only card that works in every other country I’ve visited, contrary to those of normal banks. Customer service is the best I have had. I highly recommend having an account with Cuenca.
Best FinTech & Best App
06/27/2022

Isabella Pashá

No other bank has an app that’s as gorgeous and functional, only Cuenca. I have been using it for years and it has not disappointed once. Transfers are immediate, the flexibility for receiving money is bliss and everything works marvellously. Plus, it’s the only card that works in every other country I’ve visited, contrary to those of normal banks. Customer service is the best I have had. I highly recommend having an account with Cuenca.

¡Hola! Te presentamos una actualización que lleva la experiencia Cuenca a otro nivel. Hemos realizado ajustes y optimizaciones que se traducen en una app más rápida, estable y segura. Disfruta de una experiencia más fluida en cada operación.

Version 3.0.22 5d ago

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
- Identifiers
Data Linked to You

The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
- Diagnostics
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Contacts
- Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Cuenca, Inc.
Size: 166.9 MB
Category: Finance
Compatibility: Requires iOS 15 or later.

iPhone
Requires iOS 15 or later.

iPod touch
Requires iOS 15 or later.

Mac
Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English and Spanish
Age Rating: 4+

4+

This app has an age rating of 4+ with content restrictions. Some content may be rated higher, but access is managed by the developer through in-app controls.
Learn More

In-App Controls
Age Assurance

Privacy Policy

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Cuenca: Alternativa a un banco

Ratings & Reviews

Amazing App and company

Unstable. Could be much better.

Disappointing Experience

Best FinTech & Best App

What’s New

App Privacy

Data Used to Track You

Data Linked to You

Data Not Linked to You

Accessibility

Information

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