• More insurance services are now available on FAB NHL through our partnership with Shory. Customers can now explore and compare Motor, Health, Home Contents, and Pet Insurance options — all in one seamless digital experience. • Enjoy quick access to trusted insurance providers, competitive offers, and a simplified digital journey directly through the FAB NHL App

We’ve enhanced user authentication in the FAB NHL app by enabling push notification approvals for a safer and more secure customer experience. This update supports stronger customer protection and helps reduce fraud risk in line with the latest CBUAE regulatory requirements.

* Introducing a new Free Home Visit Service for People of Determination, offering remote support and/or home visit assistance without the need to visit the NHL branch. * Enhanced the digital journey to improve service request fulfillment and deliver a smoother customer experience. * Added a customer consent screen during request submission to improve transparency and customer awareness. * Performance improvements and minor fixes.

1. Enhanced Loan Management: Streamlined the user Journey for accessing and managing both Joint and Individual loans. 2. Simplified Bank Selection: When setting up your DDA, simply choose your bank from the new dropdown list for a faster experience.

1. Enhanced Loan Management: Streamlined the user Journey for accessing and managing both Joint and Individual loans. 2. Simplified Bank Selection: When setting up your DDA, simply choose your bank from the new dropdown list for a faster experience.

• Insurance by Shory is now available on FAB NHL. Through our partnership with Shory, customers can access insurance options, compare offers, and enjoy a more convenient digital experience — all in one place. • Improved experience and minor fixes.

Improved validation and secure updating of contact information to ensure accurate and consistent customer details across systems.

A festive design update has been introduced in celebration of Eid Al-Fitr.

• Improved validation and secure updating of contact information to ensure accurate and consistent customer details across systems. • Ramadan-themed visual updates within the app to enhance the overall experience during the holy month.

Clearer, more transparent service request rejection reasons, communicated to customers.

Joint Loan Made Simpler: we have Updated the criteria for adding a Guarantor to your Joint loan.

We’re continuously improving your experience. This update includes:   •            Enhanced English & Arabic font styling to improve readability and visual consistency across the app. •            Minor performance improvements and stability enhancements.

· Improved digital journeys for Land Mortgage Release and Mortgage Amendments for a smoother end-to-end experience. · Clearer, more transparent service request rejection reasons, communicated to customers. · Document Request & Document Sharing added: customers can submit and resubmit required documents (including additional documents) directly in the app, reducing the need to visit the branch. · Performance improvements and minor fixes.

Enhancing compliance and security check during account opening for an improved customer experience.

We’ve enhanced security in the FAB NHL app. This update adds improved, real-time protection against mobile threats to help keep your app and data safer.

• We’ve added a new Signed Documents feature to support customer access to their finalized NHL documents. • Customers can now view and download eligible signed NHL-related documents directly from the app for easier record keeping and a smoother self-service experience.

• We’ve added a new Signed Documents feature to support customer access to their finalized NHL documents. • Customers can now view and download eligible signed NHL-related documents directly from the app for easier record keeping and a smoother self-service experience.

Updates for an improved customer experience.

Updates for an improved customer experience.

• Seven new National Housing Loans service requests now available with end-to-end digital submission, status tracking. • Clearer service descriptions & eligibility criteria so you know exactly what’s needed before you start. • All-new Service Requests UI with simpler steps, improved readability, and a more seamless, accessible experience. • Performance improvements and minor fixes.

• Seven new National Housing Loans service requests now available with end-to-end digital submission, status tracking. • Clearer service descriptions & eligibility criteria so you know exactly what’s needed before you start. • All-new Service Requests UI with simpler steps, improved readability, and a more seamless, accessible experience. • Performance improvements and minor fixes.

Updates for an improved customer experience.

- Enable Digital Onboarding for Joint Applicants - Integration with UAEPASS to authenticate the Applicants for Login - Enhancing experience for multiple applicants like track loan status, EMI, Past Due, etc. - Update personal information like Mobile No, Email, Address, etc.

Updates for an enhanced customer experience.

Updates for an improved customer experience.