Performance improvements and minor fixes.

• Improved the digital onboarding journey for selected National Housing Loan categories. • Added enhanced screen overlay protection to help keep the FAB NHL app more secure. • Performance improvements and minor fixes.

• Added a customer consent screen related to Marketing (FAB Offers) • Updated Terms and conditions in the AOF

Enhanced timeout issue with UAE PASS to fetch documents and option to retry incase of failure Added clear and concise screen message to improve transparency and customer awareness

Minor improvements for a smoother FAB NHL app experience.

Minor improvements for a smoother FAB NHL app experience.

We have enhanced the customer account opening journey with new features and improvements to provide a smoother and easier onboarding experience.

We have enhanced the customer account opening journey with new features and improvements to provide a smoother and easier onboarding experience.

• Enhanced the digital journey to improve service request fulfillment and deliver a smoother customer experience. • Added a customer consent screen during request submission to improve transparency and customer awareness. • Performance improvements and minor fixes.

We’ve added Push Notifications to the FAB NHL app, helping customers stay updated on service requests, document requests, account maintenance, and onboarding updates in real time.

Introduced a special Eid Al Adha welcome screen to enhance the seasonal customer experience.

• More insurance services are now available on FAB NHL through our partnership with Shory. Customers can now explore and compare Motor, Health, Home Contents, and Pet Insurance options — all in one seamless digital experience. • Enjoy quick access to trusted insurance providers, competitive offers, and a simplified digital journey directly through the FAB NHL App

We’ve enhanced user authentication in the FAB NHL app by enabling push notification approvals for a safer and more secure customer experience. This update supports stronger customer protection and helps reduce fraud risk in line with the latest CBUAE regulatory requirements.

* Introducing a new Free Home Visit Service for People of Determination, offering remote support and/or home visit assistance without the need to visit the NHL branch. * Enhanced the digital journey to improve service request fulfillment and deliver a smoother customer experience. * Added a customer consent screen during request submission to improve transparency and customer awareness. * Performance improvements and minor fixes.

1. Enhanced Loan Management: Streamlined the user Journey for accessing and managing both Joint and Individual loans. 2. Simplified Bank Selection: When setting up your DDA, simply choose your bank from the new dropdown list for a faster experience.

1. Enhanced Loan Management: Streamlined the user Journey for accessing and managing both Joint and Individual loans. 2. Simplified Bank Selection: When setting up your DDA, simply choose your bank from the new dropdown list for a faster experience.

• Insurance by Shory is now available on FAB NHL. Through our partnership with Shory, customers can access insurance options, compare offers, and enjoy a more convenient digital experience — all in one place. • Improved experience and minor fixes.

Improved validation and secure updating of contact information to ensure accurate and consistent customer details across systems.

A festive design update has been introduced in celebration of Eid Al-Fitr.

• Improved validation and secure updating of contact information to ensure accurate and consistent customer details across systems. • Ramadan-themed visual updates within the app to enhance the overall experience during the holy month.

Clearer, more transparent service request rejection reasons, communicated to customers.

Joint Loan Made Simpler: we have Updated the criteria for adding a Guarantor to your Joint loan.

We’re continuously improving your experience. This update includes:   •            Enhanced English & Arabic font styling to improve readability and visual consistency across the app. •            Minor performance improvements and stability enhancements.

· Improved digital journeys for Land Mortgage Release and Mortgage Amendments for a smoother end-to-end experience. · Clearer, more transparent service request rejection reasons, communicated to customers. · Document Request & Document Sharing added: customers can submit and resubmit required documents (including additional documents) directly in the app, reducing the need to visit the branch. · Performance improvements and minor fixes.

Enhancing compliance and security check during account opening for an improved customer experience.