Rafeeq, Qatar’s First 100% Qatari Super App
Rafeeq is Qatar’s only fully Qatari-owned super app. It brings food delivery, groceries, pharmacy items, flowers, gifts, shopping, hotel bookings, and essential services together in one simple experience.
Rafeeq began with food delivery, and it remains our core strength. Today, the app has expanded into major verticals to give you everything you need in one place.
Fast and Reliable Food Delivery
Food delivery is the heart of Rafeeq. Order from Qatar’s top restaurants, including McDonald’s, KFC, Hardee’s, Pizza Hut, Jollibee, Zaatar W Zeit, and many more. From global brands to local favorites, Rafeeq delivers quickly and reliably across the country.
Grocery Delivery Made Easy
Shop your weekly essentials with no queues and no heavy bags. Fresh produce, daily needs, and household items are delivered directly to your door with a simple and fast checkout process.
Pharmacy, Health and Personal Care
Order medicines, skincare, supplements, beauty items, and personal care essentials from trusted pharmacies across Qatar. Enjoy fast, secure, and reliable delivery for all your health needs.
Hotel Booking
Browse and book hotels across Qatar and internationally with transparent pricing, a smooth booking flow, and instant confirmation. Whether it’s a weekend stay, a family trip, or a business booking, Rafeeq gives you convenient access to top hotels worldwide.
Market. Everything You Need in One Place
Explore a wide and growing range of stores across popular shopping categories:
Electronics
Perfumes and beauty
Toys and kids
Accessories
Home and lifestyle
Your favorite stores are now available inside Rafeeq.
Flowers, Gifts and Digital Cards
Send fresh flowers, perfumes, digital cards, or gift cards instantly. Ideal for occasions, celebrations, and last-minute gifts.
Stars. Influencer Stores
Discover exclusive items from your favorite creators inside Rafeeq Stars. This influencer shopping experience is unique and not available in any other app in Qatar.
Essential Services
Book useful services directly through Rafeeq, including:
Home cleaning
Boat trips
Pick and drop services
More lifestyle services are added regularly to make everyday life easier.
Why Choose Rafeeq
The first and only 100 percent Qatari super app
Qatar’s most complete ecosystem for food, shopping, bookings and services
Fast delivery across all areas
Trusted and secure payment options
One app for food, grocery, pharmacy, flowers, gifts, hotels and more
Rafeeq is created in Qatar for the people of Qatar. Convenience, speed and choice in one simple app.
I give this 2 stars since the app is easy to use and you can deliver anything. but everything takes very long and you have little contact with delivery driver. another problem is a lot of bugs. one of the bugs is when you click a section of a store you crash. its so annoying it makes the app crash so much you cant even do anything. i do not reccomend this app even if they fixed this. use snoonu or talabat
Developer Response
We apologize for any inconvenience caused by our app. Please ensure that you have the latest version downloaded on your device.
BY FAR THE WORST FOOD DELIVERY APP EVER
YAA QA
I’ve never been more disappointed in a food delivery service. Every single time we decide to give it another try, we always end up more disappointed than ever. It takes an extremely long time for the order to reach us, the food always arrives cold, the customer service is even worse (either cannot be reached or cannot care less to resolve the issue), the drivers are too lazy to even read the address directions and end up asking us to meet them downstairs or somewhere else. I highly recommend using ANY other app. Even the restaurants Rafeeq works with have informed us several times that the food is ready but waiting for a Rafeeq driver to pick it up (on average 40 minutes after the food is prepared). I’m definitely removing this app and will never use it again
Developer Response
Greetings!We sincerely apologize for the inconvenience this has caused you. We will be delighted to assist you in addressing your issue. Please send an email to marketing@gorafeeq.com and we will do everything we can to help you.
Don’t ever think of using Rafeeq
aldragon3
It’s been 50 minutes since I ordered my food and it’s supposedly still in preparation. I’ve called Rafeeq support so many times it now tells me “maximum amount of calls has been reached”. Everytime I try to call them it tells me that the number is busy or the queue is full. And when the queue is full they don’t even put you on hold they just hang up. I’m so done with Rafeeq. Oh, and prior to all of this, the app was lagging so much and saying that there was a problem with my order, so I tried ordering multiple times but got the same notification that it didn’t go through. Well then I found out that it actually went through and I had 5 orders of the same thing, had to call Rafeeq 10 times to get an actual person to help me. Never order from here.
Developer Response
Greetings!We sincerely apologize for the inconvenience this has caused you. We will be delighted to assist you in addressing your issue. Please send an email to marketing@gorafeeq.com and we will do everything we can to help you.
One of the worst experiences
Ya__sii
I had one of the worst experiences with Rafeeq tday I ordered from a shop and within 2 min I tried to cancel it but there was no live agents at that time so once the food was delivered I argued, chatted with 3 live agents me and all to get my money back cuz it was their problem they didn’t have active live agents at that time and then at 12 midnight I called them again and they asked me to wait cuz they hv appointed a delivery guy take back the food and then return my money back and I waited waited waited so long that it was 1:15am still no update so I called them and asked they said they will take the food tmrw and return the cash, they isn’t even call to report that I had to call them
Fixes and improvements
Version 3.7.59
The developer, RAFEEQ AL DARB TRADING SERVICES AND TRANSPORTATION, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Diagnostics
Data Linked to You
The following data may be collected and linked to your identity:
Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Location
Usage Data
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
RAFEEQ AL DARB TRADING SERVICES AND TRANSPORTATION
