Helium Hotspot

Name: Helium Hotspot
Rating: 3.1 (358 reviews)
Author: Nova Labs, Inc.

App for HNT and Hotspots

Free

358 Ratings
Ages

4+
Years
Category

Productivity
Developer

Nova Labs, Inc.
Language

EN
English
Size

62
MB

The Helium Hotspot app is a secure, smartphone app for onboarding Helium Hotspots and running diagnostics. Set up Hotspots in Minutes! - Set up your Hotspot in minutes with Helium. Once you’ve linked your wallet, simply pair your Hotspot with the Helium app, connect to Wi-Fi, and specify your Hotspot location. Manage one or many Hotspots - With the Helium Hotspot app it doesn’t matter if you need to manage one or many Hotspots, it can support dozens or even hundreds of Hotspots.

Ratings & Reviews

3.1

out of 5

358 Ratings

UX UI bugs
04/15/2021

Idjnckdjsj
Helium is fantastic, life changing to me. However the bugs in app are proving to be a bottleneck for deploying new hotspots. Reasserting locations has become expensive because of a lack on confirmation when it is successful. Several times I have attempted to reassert location to find I am double charged the DC fee because there is no way to confirm which attempts have been successful. There are many unclear error codes that make set up painful. Connecting a hotspot to a new WiFi networks takes many tries, and is often unsuccessful. Ease of use should be a primary focus for app developers, along with making sure data is up to date for the in app charts and displayed correctly. Last complaint is actually directed at Binance, where the helium wallet has been down for several days.However take this all with a grain of salt, thank you Helium Team for this amazing opportunity to be a part of something so liberating!
UX UI bugs
04/15/2021

Idjnckdjsj

Helium is fantastic, life changing to me. However the bugs in app are proving to be a bottleneck for deploying new hotspots. Reasserting locations has become expensive because of a lack on confirmation when it is successful. Several times I have attempted to reassert location to find I am double charged the DC fee because there is no way to confirm which attempts have been successful. There are many unclear error codes that make set up painful. Connecting a hotspot to a new WiFi networks takes many tries, and is often unsuccessful. Ease of use should be a primary focus for app developers, along with making sure data is up to date for the in app charts and displayed correctly. Last complaint is actually directed at Binance, where the helium wallet has been down for several days.However take this all with a grain of salt, thank you Helium Team for this amazing opportunity to be a part of something so liberating!
Discovery mode and Asserting location doesn’t work
12/04/2021

mattd97
I have NEVER used Discovery mode. It seems like it would be useful but ever since I downloaded the app it has ALWAYS said “You have run out of sessions for today. Try again tomorrow” despite having NEVER used it. Even more frustrating is when i first asserted my miner location I put the pin over my house, clicked to confirm and when it went through it ended up changing my location two streets over from where my house is and it WILL NOT let me change it. Every time I try to reassert my location it says “There was an error constructing the assert location transaction.” On top of that it wants me to pay for the app screwing up and not asserting my location where I told it to in the first place. I really like helium mining and support helium but this app has been a nightmare. Uninstalling and reinstalling doesn’t do anything and there is no one to contact for support. Hopefully the Helium team will take notice to all these awful reviews of their app and do something about it.
Discovery mode and Asserting location doesn’t work
12/04/2021

mattd97

I have NEVER used Discovery mode. It seems like it would be useful but ever since I downloaded the app it has ALWAYS said “You have run out of sessions for today. Try again tomorrow” despite having NEVER used it. Even more frustrating is when i first asserted my miner location I put the pin over my house, clicked to confirm and when it went through it ended up changing my location two streets over from where my house is and it WILL NOT let me change it. Every time I try to reassert my location it says “There was an error constructing the assert location transaction.” On top of that it wants me to pay for the app screwing up and not asserting my location where I told it to in the first place. I really like helium mining and support helium but this app has been a nightmare. Uninstalling and reinstalling doesn’t do anything and there is no one to contact for support. Hopefully the Helium team will take notice to all these awful reviews of their app and do something about it.
Think twice!-- read on
10/05/2022

GusBoldrini
I paid $500 for my Bobcat 300 back when people were making $4 p/day of passive income, they were back logged in the factories so I had to wait 6 months due toHigh-very high demand. 6months later I receive my Bobcat 300, excited, my friend got one as well, I plug it in inside of my house by a large, tall window, I witness 1 beacon (SOMETIMES) and I get witnessed 1-2 p/week, HNT payouts are atrocious, a shame really. They HAVE TO improve the system, higher rewards for miners, OR ELSE THEY WILL LOOSE MINERS(which is the treasure of this industry). I am hopeful and hesitatingly excited about this merge w/ Solana and the phones, We'll see... BTW, then I was told I needed to put the antenna up higher w/ a higher DBI, so I got a 5.8 DBI and installed it on my roof, I grounded and everything, another $100 spent, I got 2 more witnessed and began witnessing another beacon, TODAY I WAKE UP, check my rewards and 0 beacons witnessed, HOW? They're playing games at this point, my antenna couldn't be higher... ANYWAYS, THINK TWICE!
Think twice!-- read on
10/05/2022

GusBoldrini

I paid $500 for my Bobcat 300 back when people were making $4 p/day of passive income, they were back logged in the factories so I had to wait 6 months due toHigh-very high demand. 6months later I receive my Bobcat 300, excited, my friend got one as well, I plug it in inside of my house by a large, tall window, I witness 1 beacon (SOMETIMES) and I get witnessed 1-2 p/week, HNT payouts are atrocious, a shame really. They HAVE TO improve the system, higher rewards for miners, OR ELSE THEY WILL LOOSE MINERS(which is the treasure of this industry). I am hopeful and hesitatingly excited about this merge w/ Solana and the phones, We'll see... BTW, then I was told I needed to put the antenna up higher w/ a higher DBI, so I got a 5.8 DBI and installed it on my roof, I grounded and everything, another $100 spent, I got 2 more witnessed and began witnessing another beacon, TODAY I WAKE UP, check my rewards and 0 beacons witnessed, HOW? They're playing games at this point, my antenna couldn't be higher... ANYWAYS, THINK TWICE!
Poorly made app.
10/04/2021

Haykguy
Honestly im very disappointed with the app. First of all, the built in map and hotspot viewer is terrible. Everything takes longer to load, you cant see hotspot details and activity. I just tend to use the website explorer due to how much better it is. Thats not even my main problem. For whatever reason, my app displays no notifications, discovery mode doesnt work whatsoever, pair is very iffy, and more. I dont know if this is unique to me or if others have had these issues as well but I swear it’s annoying. The worst part is there is NO ONE who can help me. i looked through the entire helium website and there is no support, no tickets, no email, NOTHING! When you click the help button in the apple app store page for the helium it literally redirects to a broken page. super dissatisfied with heliums team right now.
Poorly made app.
10/04/2021

Haykguy

Honestly im very disappointed with the app. First of all, the built in map and hotspot viewer is terrible. Everything takes longer to load, you cant see hotspot details and activity. I just tend to use the website explorer due to how much better it is. Thats not even my main problem. For whatever reason, my app displays no notifications, discovery mode doesnt work whatsoever, pair is very iffy, and more. I dont know if this is unique to me or if others have had these issues as well but I swear it’s annoying. The worst part is there is NO ONE who can help me. i looked through the entire helium website and there is no support, no tickets, no email, NOTHING! When you click the help button in the apple app store page for the helium it literally redirects to a broken page. super dissatisfied with heliums team right now.

- Removal on MOBILE onboarding

Version 5.1.2

Feb 7

Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Identifiers
- Usage Data
- Diagnostics