I’ve been using the app since September 2020.I used it as a “hot” wallet, from where I staked my tokens, but then quickly adopted a Ledger “cold” wallet. I put most of my tokens in cold wallets for ling term staking, and use the hot wallet (this app) for some short term staking (THETA, TFUEL, TDROP, LAVITA). It’s convenient. It’s nothing complicated or overly fancy, but I like it and still use it to this day (43 months and counting). If they can add a feature where you can on-ramp (buy tokens on the app), that would be awesome. Thanks.

I won’t even pretend like I’m a crypto expert or know much about blockchain technology. In fact, I’m a total newbie to this realm and only got the THETA wallet because a friend recommended I buy some. And of course, my first transaction went haywire. I almost lost $1k to the blockchain ether! I reached out to Theta support as a long shot effort to reclaim my lost money and they got back to me straight away. And was able to give me step by step instructions on how to find and get my money back into my CB account. I was even able to get some money lost to the ether back for my husband also! From this experience alone I will keep buying Theta tokens until the end of time. Oh, and I love how simple and elegant the app is. Very straightforward (once you know what the heck you’re doing!)

Don’t panic, it’s a glitch of some kind on Theta’s end. Go to their official site and use their web wallet. In the mean time go to explorer thetatoken, do a search. Here you can put in your public address and see your balance is still there. With that said..Theta fix your bloody wallet or at least follow up with complaints on your reviews.

I recently upgraded to an iPhone XR, when I attempted to open my Theta Wallet it briefly opens then closes. I have tried deleting and reinstalling and restarting my iPhone many times with no success on opening the wallet. I’m using the current iOS software release 13.2.Assistance in resolving the issue is appreciated.