Tinnacity Service

Name: Tinnacity Service
Rating: 4.1 (26 reviews)
Author: Tinnacity LLC

Field Service Mobile Solution

Free · Designed for iPad. Not verified for macOS.

26 Ratings
Age Rating

4+
Years
Category

Productivity
Developer

Tinnacity LLC
Language

EN
English
Size

17.8
MB

Work Orders: - Quickly view open/working/completed work orders in WIP - Track hours worked and traveled with simple start/stop button - Log the work performed for the work order - Enter hour meter readings for assigned equipment - Add parts to work orders - View service history for specific equipment - Automatically calculate minimums and rounding rules - Capture customer signature when completing work order - Sign multiple work orders at once Time Cards: - Automatically tracks time based on actions performed in the app - Add comments to time entries - Submit time card Maintenance Checklists: - Enter status of each question/step - Add additional comments for each step/question Notifications: - Notification card for accessing and managing all notifications - On device notifications QR Code: - Scan QR codes to lookup equipment - Search for equipment by serial number

Ratings & Reviews

4.1

out of 5

26 Ratings

Director of Process Improvement & Safety
Oct 14
Daniela MHI
Tinnacity has become an essential platform for our service operation. It provides strong visibility across dispatching, work orders, customer communication, equipment history, quotes, and sales opportunities while helping reduce manual processes and improve accountability. What truly sets it apart is the responsiveness of the Tinnacity team. They actively engage with users, listen to feedback, and continue delivering meaningful improvements. It’s a product that continues to evolve and add value year after year.
Director of Process Improvement & Safety
Oct 14
Daniela MHI

Tinnacity has become an essential platform for our service operation. It provides strong visibility across dispatching, work orders, customer communication, equipment history, quotes, and sales opportunities while helping reduce manual processes and improve accountability. What truly sets it apart is the responsiveness of the Tinnacity team. They actively engage with users, listen to feedback, and continue delivering meaningful improvements. It’s a product that continues to evolve and add value year after year.
Great product!
01/13/2024
Jimmy2512
The app is easy to use, intuitive, and has made our technicians’ day much easier. They are spending less time on paperwork and are getting work orders to us immediately when previously it could take days. Also, the app has made back-office work much more streamlined. There is a bit of a learning curve (like anything new), but once you have the hang of it, processing times become shorter, billing is more consistent, and there are fewer errors overall.
Great product!
01/13/2024
Jimmy2512

The app is easy to use, intuitive, and has made our technicians’ day much easier. They are spending less time on paperwork and are getting work orders to us immediately when previously it could take days. Also, the app has made back-office work much more streamlined. There is a bit of a learning curve (like anything new), but once you have the hang of it, processing times become shorter, billing is more consistent, and there are fewer errors overall.
Great product and company!
10/15/2025
Ann Marie St. Germain
Tinnacity has transformed our service department and simplified our technicians daily lives. The ability to track all aspects of work orders, requests for parts/services, enabling real time communication between techs and HQ. Our office staff have been able to bill in real time and there is no longer a backlog of WO waiting to be billed. The entire Tinnacity team cares about our success and supports us and our employees with any challenge we come across!
Great product and company!
10/15/2025
Ann Marie St. Germain

Tinnacity has transformed our service department and simplified our technicians daily lives. The ability to track all aspects of work orders, requests for parts/services, enabling real time communication between techs and HQ. Our office staff have been able to bill in real time and there is no longer a backlog of WO waiting to be billed. The entire Tinnacity team cares about our success and supports us and our employees with any challenge we come across!
Lots of use
12/07/2023
Forklift technician1
To start off I’ve been using this app for several years now. The app definitely has had a lot of changes over the years. When your back office gives full permissions to the tech and learns how to utilize the system the app works great. Tinnacity supports the system very well and readily fixes and updates the app as bugs are found or changes are needed.
Lots of use
12/07/2023
Forklift technician1

To start off I’ve been using this app for several years now. The app definitely has had a lot of changes over the years. When your back office gives full permissions to the tech and learns how to utilize the system the app works great. Tinnacity supports the system very well and readily fixes and updates the app as bugs are found or changes are needed.

Add Complaint, Cause and Correction Show the priced quote and capture the customer's approval signature Hide the Codes card when there are no codes to add Reset a forgotten password Make tables pasted into comments readable on phones Message when your account is locked Sign in with an emailed link instead of a password

Version 2.116.0 Oct 22

Data Linked to You

The following data may be collected and linked to your identity:
- Location
- User Content
- Identifiers
- Diagnostics
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Contact Info

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Tinnacity LLC
Size: 17.8 MB
Category: Productivity
Compatibility: Requires iOS 15.0 or later.

iPhone
Requires iOS 15.0 or later.

iPad
Requires iPadOS 15.0 or later.

iPod touch
Requires iOS 15.0 or later.

Mac
Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English
Age Rating: 4+

4+

Learn More