Staff roles and permissions Give each team member a role with exactly the access they need. Control who can scan, look up guests, edit or delete attendees, and change scanner settings, and limit an operator to specific events. • Staff sign in on a shared device with their own PIN, and it works offline. • Require a manager's PIN approval for sensitive actions like undoing a check-in, checking everyone in, or adding a guest. The approval is recorded on the scan. • Lock scanner settings so front-line staff can't change them, and set scanners up centrally by role or event. Faster guest lookup Search is quicker, especially at large events, and results now show each guest's list and order source. A clearer scan result Custom fields now appear in the order you set, with more of the details that matter at a glance. iPad refinements and reliability A smoother event picker and split-view layout on iPad, plus a range of sync and offline check-in fixes.

• Quick event switching. Tap the event name right on the Attendees and Stats screens to jump between events. • Smarter event picker. Opens to today's events, with Today / Upcoming / Past filters, search across everything, and a "Has attendees" toggle. • New iPad scan station. The scanner and a live arrivals feed side by side, so you can scan and watch check-ins roll in at the same time. • Refreshed attendee list. Attendee avatars, clearer status, and order details at a glance. • A new guided device setup option to get a scanner checking in tickets quickly. • Plus fixes and polish across scanning, navigation, and search.

• Remote device management: pause or remove a device from your dashboard. Paused devices lock scanning immediately and can be re-activated remotely. • Fixed an issue where signing out and back in could prevent the app from syncing. • More accurate sync status reporting. • Updated support for Socket Mobile scanners. • Performance improvements and internal modernization.

Brand new check-in scanner with faster, more accurate barcode reading powered by Apple's VisionKit. • Auto Batch — scan a group of guests at once with a single tap (Settings → Scanner) • Tap-to-select — when multiple barcodes are in view, tap the one you want. No more wrong-ticket scans in busy queues. • High Accuracy mode — reads damaged or smudged tickets, great for festival weekend (Settings → Scanner) • Pinch to zoom A subtle nav-bar indicator now shows when you're offline or have unsynced check-ins, replacing the full-width red banner. Tap it to see pending check-ins and last sync time. Significant reliability work: hardened sync, fewer crashes, modern keychain security on auth tokens. Now appears as "Check In" on your home screen. Requires iOS 18 or later. - Removed Honeywell Captuvo support (EOL) - Updated SocketScan scanner to latest version - Updated LineaPro to latest version 4.0.2 - Minor bug fixes, performance enhancements - Ability to use the front camera for scanning tickets - Ability to scan contacts by email address

Brand new check-in scanner with faster, more accurate barcode reading powered by Apple's VisionKit. • Auto Batch — scan a group of guests at once with a single tap (Settings → Scanner) • Tap-to-select — when multiple barcodes are in view, tap the one you want. No more wrong-ticket scans in busy queues. • High Accuracy mode — reads damaged or smudged tickets, great for festival weekend (Settings → Scanner) • Pinch to zoom A subtle nav-bar indicator now shows when you're offline or have unsynced check-ins, replacing the full-width red banner. Tap it to see pending check-ins and last sync time. Significant reliability work: hardened sync, fewer crashes, modern keychain security on auth tokens. Now appears as "Check In" on your home screen. Requires iOS 18 or later. - Removed Honeywell Captuvo support (EOL) - Updated SocketScan scanner to latest version - Updated LineaPro to latest version 4.0.1 - minor bug fixes

Brand new check-in scanner with faster, more accurate barcode reading powered by Apple's VisionKit. • Auto Batch — scan a group of guests at once with a single tap (Settings → Scanner) • Tap-to-select — when multiple barcodes are in view, tap the one you want. No more wrong-ticket scans in busy queues. • High Accuracy mode — reads damaged or smudged tickets, great for festival weekend (Settings → Scanner) • Pinch to zoom A subtle nav-bar indicator now shows when you're offline or have unsynced check-ins, replacing the full-width red banner. Tap it to see pending check-ins and last sync time. Significant reliability work: hardened sync, fewer crashes, modern keychain security on auth tokens. Now appears as "Check In" on your home screen. Requires iOS 18 or later. - Removed Honeywell Captuvo support (EOL) - Updated SocketScan scanner to latest version - Updated LineaPro to latest version

Performance improvements to the initial download/sync and indexing process Bug fixes

Performance improvements to the initial download/sync and indexing process Bug fixes

Performance improvements to the initial download/sync and indexing process

Added ability to do exact match searches

Fixed an issue with editing a contact's email address.

Fixed an issue with scanning passes

Fixed a crashing issue when searching specific letter combination

Added ticket name to the scan result window for Passes

Fixed a bug when checking in a guest

Added support for more granular scan or check in validations

Added support for collecting missing registration questions as a popup upon check-in

Fixed issue with swipe-to-check-in not syncing to the backend.

Printing custom fields on the name badge now appear in the correct order

Fixed issue with scanning unlimited use passes

- Added confirmation popup for the "Checkin All" option

- Fixed issue with searching particular letters. If you experienced this, go to Settings > Index Status and rebuild the search index - Fixed issue with bottom bar being invisible on iOS15 when scanning

- Product pickups are now sorted alphabetically when picking up - Fixed issue with connecting to Brother label printers over WiFi - Added option to override and Check In a ticket that says "Wrong Time" (from Lookup mode only) - You can now search Attendees by Order Number (to activate, rebuild the search index from Settings) - Custom fields are sorted in alphabetical order in the Attendees list

Minor bug fixes

Fixed issue when doing product pickups