Hello,The app concept is good; however, there are several known issues that negatively impact usability.One of the main concerns is the camera functionality. The zoom in/out feature is difficult to use. With the most recent update on iPhones, the camera defaults to a zoomed-in view when taking pictures. This makes it difficult to capture the correct angle or frame the subject properly. As a result, it is unclear how the photo will turn out, and multiple pictures are often required before obtaining a usable image.The messaging feature is also challenging to use. Because the mobile app remains in landscape mode at all times, navigating in and out of messages is frustrating and discourages regular use.The same applies to documenting inspections and entering recommended repairs. Completing these tasks directly within the app is inefficient. I personally had to use an emulator on my PC to make the process faster and more convenient, particularly when adding notes and completing recommendations.Overall, I believe the app has strong potential, but it requires substantial improvements to enhance functionality and user experience.

I’m forced to use this app for work, and I have to use it every day. The app will put all of the pics it takes to your camera roll unless you go into its own settings and “delete after upload”. If you deny camera roll permissions it bugs you ever time you open its camera. The hit boxes for the buttons are too small. I am currently attempting to convince my employers to switch apps.

I used to use BoltOn and then switched over to TekMetric DVI…both were horrid in comparison to the user friendly nature of AutoVitals. On top of that, the system works in terms of streamlining the flow of information in my shop, selling more jobs and features the best CRM and web platform on the market. Since taking on this system, I have been able to expand to 3 locations and buy a new house. Thank you AutoVitals!!

The app is usable, but the mobile experience needs improvement. On my iPhone 17 Pro Max, the interface is locked to landscape, which makes the chat system difficult to use—messages are harder to read, type, and manage during active workflow. Not all advisors use iPhones, but for those who do, proper portrait-mode support would greatly improve intake, inspections, and communication efficiency. Enhancing mobile usability would make the app far more practical in real shop conditions.