I had this game since November in last year, and I didn’t have any trouble of getting this game but the more I look into the reviews, people are being way over dramatic, first, no the prices of the houses, stores and other places they have, don’t cost so much, it might be different for everyone but for me it only costs 1-3 dollars? Second, if your making the character and you don’t like how they look, change it? It’s an option, you could close their eyes if you think their eyes are scary, it’s really not that difficult and last, the game doesn’t have ads? There only a pop up of the beginning talking about the new places they made/ brought into the game, I must be missing something since I been playing this almost for a year? And I never seen an ad pop up? I forgot to mention but if you want to make more family, you could since you could use the npcs inside of the game, you basically have endless characters to create. But over all, I love this game, I bought every store in this game, although the vip section where you could buy almost everything including the houses, was unnecessary since I’ll already have every single place, I won’t be buying it since I don’t really need it, the houses aren’t a problem for me since I already got another house that can hold up with my family of 4.