Helion Technologies

Business

Free · Designed for iPad. Not verified for macOS.

Helion customers can communicate with support, track tickets, & monitor dealership IT KPIs. With Helion’s mobile application clients can securely contact the Helion support team with the click of a button. This application is only available to Helion clients. Helion is the largest managed IT service provider focusing specifically on the needs of automobile and heavy truck dealers. The Helion Mobile application represents the first mobile app that dealers can use to ensure that their IT environment is running at peak performance. With Helion Mobile, dealership personnel can: Submit new support tickets Check the status of support tickets previously submitted View submitted tickets by timeframe (month, year, all time) or by status (pending, resolved) Message with a Helion support team member about your ticket Maintain a easy to view thread of communication with a Helion support team member regarding your ticket Attach screenshots of your issue to a ticket Call Helion support with the click of a button Monitor overall IT performance with the Helion Mobile key performance indicator (KPI) dashboard

Ratings & Reviews

  • 5.0
    out of 5
    4 Ratings

Bug fixes for downloading ticket history

Version 1.3.4

The developer, Helion Technologies, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

  • Data Not Collected

    The developer does not collect any data from this app.

    Privacy practices may vary, for example, based on the features you use or your age. Learn More

    Accessibility

    The developer has not yet indicated which accessibility features this app supports. Learn More

    Information

    Seller
    • HELION AUTOMOTIVE TECHNOLOGIES
    Size
    • 65.3 MB
    Category
    • Business
    Compatibility
    Requires iOS 10.0 or later.
    • iPhone
      Requires iOS 10.0 or later.
    • iPad
      Requires iPadOS 10.0 or later.
    • iPod touch
      Requires iOS 10.0 or later.
    • Mac
      Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
    • Apple Vision
      Requires visionOS 1.0 or later.
    Languages
    • English
    Age Rating
    4+
    Copyright
    • © 2021 Helion Technologies
  • Privacy Policy

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