Wincasa Home
Utilities
Free · Designed for iPad. Not verified for macOS.
You want to report a damage, order name tags or view documents? With Wincasa Home you can do this and much more in the app.
The app keeps you up to date at all times. For example, you know when the lift is serviced or the garage is cleaned. You can order payment slips or keys and will be informed about the status of your request via the app.
Most important functions
Information about important dates in the property
Report damages and concerns around the clock
Get status overview of concerns
View FAQs
View documents
Contact to property management and janitor
As soon as Wincasa Home is available for your apartment, you will receive a letter with your access code. Once you have registered, you can log in securely at any time and from anywhere using your e-mail address.
Legal notice
The services described above may not be available to all users. Depending on your residence, you may have full, limited or no access to the scope of the app and the associated services.
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7.78.0 Jun 23
We’ve further optimized Wincasa Home for you!
Thank you for using Wincasa Home and joining us on the journey to an even better tenant experience!
7.75.0 12/23/2025
We’ve further optimized Wincasa Home for you!
Thank you for using Wincasa Home and joining us on the journey to an even better tenant experience!
7.73.4 11/04/2025
We’ve further optimized Wincasa Home for you!
Enjoy even more convenience in your digital tenant portal:
- The Virtual Concierge is now fully available – for quick answers and support around your home.
- The Issue detail page has a fresh new design: more modern, clearer, and more intuitive than ever.
- On the home screen, you’ll now find a practical overview of all your activities, so you always stay on top of things.
Thank you for using Wincasa Home and joining us on the journey to an even better tenant experience!
7.64.1 07/09/2025
We’ve continued improving Wincasa Home to make your everyday life as a tenant even easier. Look forward to new features, optimized processes, and an overall more stable experience.
Thank you for using Wincasa Home!
7.56.2 04/02/2025
We’ve improved the app with bug fixes and performance enhancements. Enjoy a smoother experience!
7.54.5 03/06/2025
What’s New in Wincasa Home? Your smart companion for all rental matters!
We’ve made Wincasa Home even better to make your life easier! From now on, you can submit all your requests directly through the app and access all important information about your rental agreement – anytime, all in one place.
New & Exclusive: The Virtual Concierge!
Our AI-powered chat is available 24/7 to answer all your rental-related questions in real-time. Whether it’s about repairs, contracts, or general inquiries – the Virtual Concierge is here for you, fast, easy, and reliable.
Try it now! Open the app and explore the new features.
7.54.3 02/20/2025
We are excited to present the latest features and improvements to the Wincasa Home app!
Enhanced clarity: Access information about your rental agreement even more easily and quickly.
General improvements: We have fixed minor bugs and improved the app’s performance to ensure everything runs smoothly.
7.36.4 12/02/2024
We're excited to bring you the latest updates and improvements to the Wincasa Home app!
You can now find information about your tenancy even more easily. We have also optimized a number of things in your tenant profile so that you can make even better use of Wincasa Home.
We continuously strive to improve your experience with Wincasa Home. If you have any feedback or encounter any issues, please let us know!
Thank you for using Wincasa Home!
7.36.3 08/12/2024
We are pleased to announce the latest update for the Wincasa Home App! Here are the exciting new features and improvements we've developed for you:
Language update support: you can now easily update the language of the app via the menu or on the profile page to further customize the app to your needs.
View more contract information: We've added more information in the "My tenancy" feature to give you a better overview of your tenancy agreements.
System updates: We've updated the app to the latest system version to give you an even more stable and powerful user experience.
Bug fixes: We have fixed several bugs so that you can use Wincasa Home without any problems.
We hope you continue to enjoy using the Wincasa Home app!
7.26.1 03/25/2024
Get ready for an even better user experience with our latest update:
Enjoy an optimized chat function for seamless communication!
We've enhanced our UI to make the app even more user-friendly.
Update now and discover the latest advancements on Wincasa Home!
7.21.0 01/09/2024
Discover the latest features in Wincasa Home!
Get ready for an even better experience with our latest update:
- Experience an optimized chat function for seamless communication!
- We've also fixed bugs to further improve your user experience.
- We now offer you comprehensive support when canceling your rental property.
Update now and discover the latest improvements in Wincasa Home!
7.19.0 11/30/2023
What's New in Wincasa Home!
Get ready for an even better experience with our latest update:
Enjoy an enhanced chat feature for enhanced communication!
We've got you covered with full support for our new privacy policy, ensuring your data is in safe hands.
Upgrade now and discover the latest improvements in Wincasa Home!
7.14.2 09/25/2023
We are continuously working to improve the app and provide even more value to our tenants. This time, we are pleased to share the following exciting news with you:
- We have completely redesigned the chat to be able to resolve concerns even more efficiently and pleasantly. From now on, you can track directly in the chat how far your request has already been processed.
- Your feedback is important to us! In order to continuously improve the chat, we rely on your feedback. That's why we will now ask you at the end of each chat whether your request was successfully resolved. This allows us to review and further optimize our processes.
- To provide you with the best possible support right from the start, we have introduced the digital defect report. With this feature, all defects reported after move-in can be recorded directly.
We hope you enjoy these updates and thank you very much for using our app!
7.7.2 07/28/2023
We're constantly working on improving your app experience and we're excited to announce some new updates that are now available!
• No more frustration when you can't find a product that you were interested in. We've added an error message that will let you know if an article is no longer available so you don't waste your time looking for it.
• We know that sometimes you want to copy and paste text from our app or website. That's why we've made it possible to copy text so you can easily share it with friends or colleagues.
• We've added a feature that allows you to view different translations in the public area for ticketing. This will make it easier for our international users to understand and navigate the app.
• We've also made some small improvements and bugfixes that won't affect the functionality of the app, but will make it more efficient and user-friendly.
We hope you enjoy these updates and thank you for using our app!
5.36.5 04/05/2023
With this update we fixed problems with the status messages so that news in the Wincasa Home app will never be missed.
5.36.3 12/15/2022
With this update we have made several improvements and fixed some bugs.
For questions, requests or error messages, please contact our customer service: directly in the Wincasa Home App under "General communication".
5.36.2 12/05/2022
We regularly fine-tune Wincasa Home: a few bug fixes here, a few new features there. In doing so, we hope to optimize your living experience.
5.36.1 12/01/2022
We regularly fine-tune Wincasa Home: a few bug fixes here, a few new features there. In doing so, we hope to optimize your living experience.
5.32.2 11/15/2022
We regularly fine-tune Wincasa Home: a few bug fixes here, a few new features there. In doing so, we hope to optimize your living experience.
5.32.1 11/07/2022
Neu kann die E-Mail-Adresse durch die Nutzer im Profil geändert werden.
Diverse Verbesserung bei der Erstellung von Anfragen ohne Anmeldung.
Neuer Ticketstatus "Archiviert" wurde hinzugefügt.
Diverse Optimierungen und Behebungen von Fehlern in der App.
5.27.0 08/22/2022
Fehlerkorrekturen und Optimierungen
5.21.1 02/23/2022
Fehlerkorrekturen und Optimierungen
5.9.1 07/26/2021
• Information über wichtige Termine in der Liegenschaft
• Schäden und Anliegen rund um die Uhr melden
• Statusübersicht der Anliegen erhalten
• FAQs anschauen
• Dokumente einsehen
• Kontakt zu Bewirtschaftung und Hauswart
5.6.0 06/28/2021
Fehlerkorrekturen und Optimierungen
4.25.0 08/17/2020
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more Version 7.78.0 Jun 23
Data Not Linked to You The following data may be collected but it is not linked to your identity: