Your Entire Digital Life in One Place
My OneApp brings together everything you need—your M‑PESA balance, airtime, data, SMS, Bonga points, and essential services—right on your home screen. No switching between apps. No hassle.
A Fresh New Experience
Get instant visibility of what matters most from your M-PESA, bundle and even bonga balance
Simpler Navigation
Access your quick actions and frequent transactions faster
Do More With Your Money
Unlock more possibilities with M‑PESA – Invest, Borrow, Insure
Connectivity Made Easy
Buy airtime, data bundles, and home fibre quickly and conveniently
Make Payments Faster
Pay quickly and securely with Scan to Pay QR, AI Pay and NFC payments
Care, Right at Your Fingertips
Handle essential support requests directly from your phone
Given the recent trend in mpesa centered scams, I think there’s a need to lock down the app to curtail logins on second devices; especially with 2 factor authentication to a main device to block logins. I like the convenience of the app; but I appreciate that security could be improved for second devices - as scammers can use the app and an ID no to log in on a second device apart from the main user.Otherwise, convenient app.
My-Overcompensating App
23Edits
Safaricom had a great system were the had a mobile payment app and telecom services app. I want that system back, no one was asking for a combination of the two apps. Look online and you see people complaining about the implementation of this new “one app”. There’s zero customization on which services I want on my Home Screen. I’m being shown services that have nothing to do with me, things that I actually use hidden under settings or other functions. Not to mention this annoying thing of the app not working over WiFi! What kinda BS is that? Biometric verification constantly breaks, it’s like they took a functioning app and replaced it with nonsense. I still can’t add custom categories for spending. So Safaricom please focus on features that enhance the usability of an app rather than forcing things down users throats. Don’t be like Microsoft.
My One App Is the WORST!
mikesthepro
As we all know, Mpesa and Safaricom were two different apps that had their own functions and beauty in them, they are the best mobile cash app in Kenya. That is until Safaricom decided to combine the two together and replace Mpesa for a buggy app that very much gives off the rushed app vibe. They didnt even stick a foot in this app It is just to buggy. I am here trying to opt in my virtual card and after verifying that its me with pin/face id on my iphone, It takes 60 seconds to verify and then brings me back to the page where I have to opt in again. Such a disappointment. We never asked for this we were just given this stupid update
Feels vibe coded
shoguy
App is just busy with all of the options, items, and navigation. Like some was like “Give me everything right here”.to the developers credit, things have been improving. Outside of back office/business decisions, I don’t see how this is an improvement over the older mpesa app
What’s new in this version:
• Pata More offers in Buy Bundles, so you can see and buy extra bundle deals.
• Ziidi in the app, including Auto Invest and Invest as You Spend.
• My Spend, to see where your money goes by category and source.
• Find a Shop, with a region filter and directions.
• eSIM activation from your profile.
• East Africa and USA roaming bundles, plus the option to turn roaming on or off.
• Education bundles.
• Wi-Fi extenders for Home Internet.
• M-PESA Global updates: Send to Mobile with Fuliza, Send to Bank for the US, and International Airtime.
• Bonga balance shown in Ksh for OFA Moto and Daima.
• Home Fibre now shows the exact time a product expires.
We’ve also improved Airtime Top Up, Scan to Pay, Pochi la Biashara, statements, onboarding, and NFC payments, along with general fixes and performance improvements.
Version 5.3.0
The developer, Safaricom Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Purchases
Identifiers
Usage Data
Other Data
Data Linked to You
The following data may be collected and linked to your identity:
Purchases
Location
Contacts
User Content
Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Usage Data
Diagnostics
Other Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
