It’s incredible how you can preload directly from your phone using Apple Pay and then buy food and beverage in the event not needing internet and with some cool QRs you exchange with the vendor to complete the transaction.

I used this app at two different events, and both times it was a horrible experience.The app was either extremely slow, making lines move much slower than the lines using other payment methods, or it became useless because there was no signal at the event to add money to the app.This creates a situation where you can lose access to the money you added. If you do not have enough balance to pay for something, you cannot combine two payment methods at a festival. Then if there is no service to top up the app, the money already loaded becomes useless and you are forced to go figure out another payment method anyway, such as getting the bracelet or whatever else is available.The app says you can request a refund, but that was another problem. It allowed me to add money using an American bank account, but when I tried to request a refund for the unused balance, it would only allow a refund to a Mexican bank account because the event was in Mexico.My recommendation is simple. Do not waste your time or your money. Use the other payment methods available at the event instead.

We used this for a LIV event in Mexico. At the completion of the event we initiated a refund 3 months later we are still waiting for our 105 dollar refund. Support has been absolutely awful to work with. Their customer service team has ignored questions and deflected back to the event organizers. This has simply been the worst 3rd party interactions my wife and I have ever had. We would report them to the BBB bureau but we cannot. We are looking into our bank to file a fraudulent charge as they willNot refund our money. Stay as far away from this APP as possible.

Scan three times to pay for one item. And good luck working out getting any money back if you have an outstanding balance. Middle man app to steal your money.