My experience with Bot-It has been extremely frustrating and disappointing.I paid for a service that failed to function as advertised and spent weeks trying to get answers. Throughout the process, communication was poor, updates were virtually nonexistent, and I was left repeatedly wondering whether anyone was actively working on the issue.When I finally received a response, I was told there had been a technical issue and was promised a free month of service as compensation. That free month was never provided. Instead, I was left with a non-functioning service, unmet promises, and no meaningful resolution.The most concerning part of this experience was the lack of accountability. Customers should not have to continually follow up for status updates, nor should they be promised remedies that are never delivered. If a service is unavailable or broken, clear communication and prompt action should be expected.After months of frustration, I requested a refund due to the ongoing issues and lack of results. Based on my experience, I cannot recommend Bot-It. The combination of unreliable service, poor communication, and unfulfilled commitments has completely eroded my trust in the company.

One of the things that I truly appreciate about this company is their customer support. It can feel very odd sending an email and not sure when you will get a response back. My emails never go unanswered. They are very personable and work with you to get your bot where it needs it to be. I was having great consistent success with my bot for some time, but then all of a sudden it seemed to not be working. I reached out to customer support and modifications were made to get it back on track. While the modifications did not work right away, they continued to modify the bot until it was back on track. I appreciate the responsiveness and the continued effort to get my bot where it needed to be.

Reading some of these 1 star reviews makes me wonder, because I’ve been using this service since before they integrated onto the App Store and have had no issues securing reservations (I play at public courses that might be considered hard to book like Los Verdes, Rancho Park, Rio Hondo GC, etc.) in the Los Angeles area. A big S/O to Maurice, Joel, and the Bot-it team for always keeping my golf schedule covered! I suppose any constructive feedback would be that since courses book through different website platforms, I’m sure the efficacy of the bots might vary for others. Any ideas on how to streamline this process across the board? In the meantime, keep innovating! Thank you guys.

The process was absolutely terrible from beginning to end. It took over four months to get a working tee time Bot when in the end of the only thing I needed to do to make it work was upgrade my subscription beyond the basic one. I then bought in and subscribed to the highest level in order to not have to pay for cancellation bots for each of the courses I had a bought for, and then was never able to actually get one working so I transitioned to a competitor teetimesnipe, and canceled my subscription. But, they won’t refund me further terms of service. All in all I would never recommend the service to someone who is using it exclusively for booking teetimes. I can't speak to the other services.