- Firmware files in the file manager are now sorted from newest to oldest per hardware module. - Trip action and raw trip code information is now included in the additional data for applicable event logs retrieved from a connected starter.

Minor fixes and performance improvements.

Minor UI refinements.

- Support for new Apple “Liquid Glass” UI design on devices running iOS 26+. - Added a new “parameter info” button to editing interfaces to display min, max and default values in a single, convenient place. - Users can now filter event logs by multiple event types at once - Fixes and performance improvements to support a better app experience

Start Here v3.0.4 includes a range of bug fixes and improvements, including: - Added a confirmation prompt before disconnecting Bluetooth when navigating backwards through connectivity menus to prevent unintended disconnects. - Minor localization improvements.

Start Here v3.0.3 includes a range of bug fixes and improvements, including: - Re-ordered the features list displayed when connected to an NX Controller - Added a 'Pull to Refresh' function to the 'Connect' device search screen.

Fixed an issue that could cause the app to crash if a user attempted to edit a non-editable parameter on a connected starter via BLE.

Bug fixes and performance improvements.

PARAMTER CONTROL Easily adjust your BLE enabled soft starter’s parameter values, offering a faster, more convenient alternative to the physical HMI. Backup, restore, or transfer parameter settings between starters with simple import/export functionality. Create custom text labels for specific parameters, like personalised trip names for configurable I/O. EVENT LOGS Access up to 5000 logged events via Bluetooth, with detailed data and filters to sort by event type. The Start Here app makes event log viewing and issue diagnosis simple. Export and share logs directly from your device using the Export Data feature. EXPORT DATA Quickly export key data from your connected starter including; current parameter configurations, the latest 5000 logged events, lifetime operation data, and a summary of system hardware and software information—all in just one click. Easily share via your preferred file-sharing method for comprehensive technical support. FIRMWARE UPDATES Keep your Bluetooth capable soft starter up-to-date with secure firmware updates via the Start Here app. Perform updates using BLE to access the latest features and improvements, downloaded directly from the cloud with cyber-secure Bluetooth pairing and digitally signed firmware files.

UI fixes for iOS 15.

Corrections to QuickPick product datasheets for 1200 V models.

Minor fixes to QuickPick starter selection reports.

Minor bug fixes.

Bug fixes and improvements.

Fixed an issue that incorrectly displayed application input in the environment field on QuickPick summary reports.

Welcome to Version 2.0 of the Benshaw Pocket Technician app, now known as Start Here! Select a starter, diagnose issues and get support for Benshaw soft starters from the palm of your hand with the Benshaw Start Here app. Features include: QuickPick Product Selection Provide some basic details including industry, application, and motor size, and the Start Here app will suggest a suitably rated model for each available product range. Select a recommendation to see a full list of features and products specifications, with the ability to share the document at the push of a button, or request a quote from your nearest Benshaw sales representative. QR Scanner (for EMX4 series starters) The app allows operators to read (via QR code) and share important information about trip conditions with electrical support staff no matter where they are. This means your machinery will be back at work in double quick time. During operation the EMX4 soft starter monitors and protects you motor and machine. When a fault condition is detected the EMX4 trips to protect your system and displays the trip cause on the local control panel. If the operator is not trained or qualified to diagnose and reset the system, Pocket Technician allows them to upload and e-mail operational and trip data to support staff. It’s as simple as taking a photo and forwarding a message. Support Contacts Database Need support for your Benshaw product? The Start Here app is pre-populated with contact details for your local Benshaw representative, as well as your nearest Benshaw Group office. If you have contact details for your local installer or for a personal support contact, you can also add these details to the app for safekeeping and quick sharing of QR data or quote requests. Reference Tools Quickly calculate motor FLC and required enclosure ventilation flow with the convenient calculators built in to the Start Here app.

Updates for new EMX4 series trip codes.