• Privacy policy: you can now read the privacy policy for your account in Settings. • Voicemail: fixed an issue where some voicemails didn't appear in the app. • Settings: fixed an issue where some settings pages could close and return you to the settings list. • Messages: improved how reactions are displayed on messages. • Messages: improved loading of images in chats. • Video meetings: fixed an issue with generating a new meeting link and PIN in the lobby. • Tickets: ticket actions are now shown based on your permissions. • Other bug fixes and performance improvements.

This update includes: - More reliable incoming calls — fixed an issue where calls could fail to ring after the app had been in the background - Fixed an issue where settings could close unexpectedly - Improved sign-in experience - Faster and smoother ticket log browsing - Smarter video caching in tickets — less data usage and faster playback - Improved deep link handling - Icelandic language improvements - Bug fixes and stability improvements Note: This update requires iOS 18 or later.

- New Meetings section in Messages: instant meeting, room for later, personal room, today's meetings list - Personal meeting room moved out of the PBX tab - Guest chat in a video meeting - Transcribe button on a PBX call you open for the first time

Added copyable text in call history and call details Fixed call history not showing for some users Fixed department and company name priority in call history General performance improvements and bug fixes

• See phone numbers directly in your contact list, and in one-on-one chats by long-pressing the avatar • Improved call stability when switching between Wi-Fi and mobile networks • Fixed audio issues in video calls, including when the call is minimized • General bug fixes and improvements

You can now delete your personal call recordings and transcriptions. Smoother call details screen, with pagination working correctly again. Fixed an issue where some transcriptions weren't loading in call details. Contact names now show correctly in your call history. Several video call fixes: resolved audio dropouts, duplicate participants, background image options not applying, and a crash that could occur when opening call details during a call.

General performance improvements and bug fixes

Fresh look and feel for call history and call details. Faster, smoother, more reliable. - New History screen with All / Missed / Voicemail filters - Redesigned Call Details: tabs, related calls, recordings, transcripts, summaries - Cleaner queue, missed, and voicemail rows with handled-action controls - Transcriptions settings entry (where available) - Fixed a video bug when changing network

Specific speed dial number fix Bug fixes and performance improvements for a smoother experience

Bug fixes and performance improvements for a smoother experience.

Fixed Call Blocking & Identification activation issue Fixed double avatars in Posts and avatar issues in chat/tickets Fixed chat messages overlapping from same user Ticket text is now copyable Numbers and URLs are clickable in all ticket types Rebranding, new app icon and updated colors

Liquid Glass is here, updated design for iOS 26. A range of UI improvements and fixes to better align with iOS 26.

Improved search highlighting: profiles are now shown when the name matches (instead of e.g. email). Tickets: Attachments can now be sent in internal notes. Tickets: Improved attachment handling in WhatsApp conversations. Improved emoji picker responsiveness, tapping emojis in the All emojis sheet is now easier and snappier.

Added search to the ticket list for faster navigation. Improved ticket search reliability and result updates. Added fullscreen image preview in tickets and improved the photo picker layout. Restored profile shortcuts on the app icon. Fixed an issue where message reactions didn't always update. Fixed an issue where the chat input field was not resized correctly.

You can now reply to messages and add reactions directly in chat Fixed an issue with incorrect WhatsApp lock states in Tickets Improved error handling for Ticket attachments

Admins can now manage employee settings directly Enhanced WhatsApp and ticket functionality Fixed an issue where text messages weren’t sent with images from the Share Sheet

General improvements and fixes for a smoother experience

Improved contact sync for smoother performance Major update to search in colleagues Fixed an issue where Settings view might not appear General improvements and stability fixes

- We’ve improved the colleagues/contacts search feature. - Fixed an issue where SSO was removed. - Minor fixes and improvements.

Audio bug in video fixed Toggle button in active call is now always visible Fixed an issue where images sometimes didn’t display correctly in chat. Resolved a problem where the keyboard could unexpectedly close while editing a contact card. Minor improvements and performance enhancements.

* Updated for iOS 18 to ensure everything runs smoothly on the latest version * Minor bug fixes

- Fixed a layout issue and minor bugs in Settings - Fixed a scrolling issue in Tickets - Updated and corrected translations in multiple languages - Stability improvements and general bug fixes

- Drag and drop screenshot in the chat now result in an image instead of "file" - Added a missing edit button back in queue members list - Attended transfer of parked calls now works better - Bug fixes and visual improvements

- Fix for Sign in with Google - Textual Improvements - Additional SSO Alternatives

- Tickets - Stability and performance fixes