New: one plan covers unlimited IT support across 5 devices. Fast onsite or remote help from local technicians, with clear pricing. Tap to fix it.
OurSupport is your go-to IT support platform, connecting customers with skilled engineers for fast, efficient resolutions to technical issues - at home, work, or remotely.
For customers:
• Ticket logging & management: create and track support tickets with detailed issue descriptions.
• Self-help AI chat: resolve common IT issues instantly in the app, no waiting required.
• Real-time collaboration: in-app messaging and file sharing to send screens, logs, or documents.
• Voice calling: jump into a direct call from any active ticket for urgent problems where text isn't enough.
• Transparent workflow: control costs with clear pricing and live progress updates.
• Onsite or remote: get help wherever you are, with local technicians ready to assist.
• Subscriptions: unlimited IT support across up to 5 devices on one plan - ideal for households and teams.
For IT professionals:
• Earn on your terms: accept jobs, set your availability, and get paid for onsite and remote work.
• Brokers: invite engineers, set their rates, and earn commission on every job.
Designed for time-sensitive IT needs, OurSupport enables quicker resolutions through real-time interaction. Download now for reliable tech help at your fingertips!
Ratings & Reviews
5.0
out of 5
1 Ratings
Smarter support - now it thinks ahead.
OurSupport just got a revamp!
A bold, fresh new look, cleaner and more modern from the moment you launch.
Plus meet Felix, your AI helper: Get instant troubleshooting before you even open a ticket. Chat with Felix, follow simple step-by-step fixes, and sort common issues in seconds. Still stuck? One tap turns the conversation into a support ticket - no retyping. Fix it yourself, or hand it off. Either way, you win.
Version 5.7
The developer, Tsolnetworks Connect Europe, SA, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Financial Info
Location
Contact Info
User Content
Identifiers
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Tsolnetworks Connect Europe, SA
Size
74.8 MB
Category
Productivity
Compatibility
Requires iOS 13.2 or later.
iPhone Requires iOS 13.2 or later.
iPod touch Requires iOS 13.2 or later.
Mac Requires macOS 14.0 or later and a Mac with Apple M1 chip or later.
Apple Vision Requires visionOS 1.0 or later.
Location
This app may use your location even when it isn’t open, which can decrease device battery life.
