Why can’t I ‘forget this device’ in my BT settings? Very suspicious and weird. It’s a basic troubleshooting step.

The app needs some work - I can see from the frequent updates that this is being done. However, factoring in the quality of the product and the price point, this is a well deserved 5 stars. To be honest, I had low expectations from the start. As the old adage goes, you get what you pay for. In this case, I was pleasantly surprised to get much more than what I paid for. The device works extremely well. The app isn’t bad either, in fact my biggest complaint might be it’s occasional lack of intuitiveness. A couple of suggestions for the developer:1. Get a better translator to spruce up the app2. The device I bought has labels 40x12 in size, but the app defaults to other values. If most receive the 40x12 labels, consider making that the default 3. Keep adding more symbols! This is very useful.4. The name doesn’t make any sense, maybe come up with a different one?

I cannot print labels with this app. I click on “print” and it keeps saying that it has “timed-out.” I have not been able to print one label with this app. Useless.

This item will not connect to my iPhone. I can’t get help because the app will not display any letters when I type.