WOO

Name: WOO
Rating: 2.4 (15 reviews)
Author: NOS Technology SA

Utilities

Free · Designed for iPad. Not verified for macOS.

15 Ratings
Age Rating

4+
Years
Category

Utilities
Developer

NOS Technology SA
Language

EN
English
Size

59.7
MB

Pagar pouco e ter qualidade? Na WOO dá! Não acreditamos que tenhas de escolher entre um preço justo e um serviço de qualidade. Por isso somos uma operadora simples, transparente e sem complicações. Tens Móvel, Net Fibra e TV, mas escolhes apenas aquilo de que precisas e fizer sentido para ti. Sem letras pequenas nem extras inesperados. Talvez seja por isso que somos a operadora com os clientes mais satisfeitos do mercado. E como uma operadora simples deve ser, aderes em 3 minutos, geres tudo diretamente na App e sabes sempre com o que contar: o mesmo valor, no mesmo dia, todos os meses. Nem precisas de ser cliente para descarregar a Appe explorar as nossas ofertas. Afinal, pagar menos não devia significar receber menos.

Ratings & Reviews

2.4

out of 5

15 Ratings

Doesn’t work
12/05/2024
1LoveAll1
I just switched to Woo and the app and customer service have been horrendous all around. I tried to get help on the chat but they disconnected me twice. I initially tried to activate my number to sign up on the app and it crashed. Then it said to use my email because I had an account (though the account set up process wasn’t finished as it crashed). When I use my email, it says the user doesn’t exist. I tried to get help on the chat again. And they said they can reset my account. Well they ended up deleting my service so I had nothing. So I had to ask them to fix it again. Her excuse now is that the app has a bug. It’s been a nightmare working with them.

Developer Response
We sincerely apologize for the inconvenience and frustration you have experienced with the WOO app and our customer service. We understand how important it is to have a smooth experience, and we're truly sorry that we fell short in your case.We are currently working to resolve the issues you've mentioned, including the App crashes and account-related problems. Your feedback is valuable, and we are taking steps to improve our support and functionality.If you continue to experience any difficulties, please don't hesitate to contact us again through our chat, and we'll ensure that your issue is resolved promptly.
Doesn’t work
12/05/2024
1LoveAll1

I just switched to Woo and the app and customer service have been horrendous all around. I tried to get help on the chat but they disconnected me twice. I initially tried to activate my number to sign up on the app and it crashed. Then it said to use my email because I had an account (though the account set up process wasn’t finished as it crashed). When I use my email, it says the user doesn’t exist. I tried to get help on the chat again. And they said they can reset my account. Well they ended up deleting my service so I had nothing. So I had to ask them to fix it again. Her excuse now is that the app has a bug. It’s been a nightmare working with them.
Developer Response 12/19/2024
We sincerely apologize for the inconvenience and frustration you have experienced with the WOO app and our customer service. We understand how important it is to have a smooth experience, and we're truly sorry that we fell short in your case.We are currently working to resolve the issues you've mentioned, including the App crashes and account-related problems. Your feedback is valuable, and we are taking steps to improve our support and functionality.If you continue to experience any difficulties, please don't hesitate to contact us again through our chat, and we'll ensure that your issue is resolved promptly.
Premature
06/25/2023
Ardelway
I bought the European version of eSim based on add claiming that they have customer support in English, I called the number provided to me in a txt(in Portuguese), they don’t speak any English. The app is all in Portuguese and no English information is available. The service may be working- it connected me to T-Mobile in the USA, and a local provider in England, every time country changes I receive a txt in Portuguese and have to guess what they telling me. My battery effectively draining at 10 times normal rate while on this eSim. So far everything is unclear. Get yourself another service, I am getting my wife a different service. It is frustrating to not know what you have or have not.

Developer Response
Hello Ardelway, we appreciate your feedback and are sorry that it is not positive. Although our App is only in Portuguese, our team speaks English in the chat and we are available 24x7. Regarding the issue of SMS, we will take into account your suggestion that we send messages in English to make it easier for people who do not speak Portuguese to understand.
Premature
06/25/2023
Ardelway

I bought the European version of eSim based on add claiming that they have customer support in English, I called the number provided to me in a txt(in Portuguese), they don’t speak any English. The app is all in Portuguese and no English information is available. The service may be working- it connected me to T-Mobile in the USA, and a local provider in England, every time country changes I receive a txt in Portuguese and have to guess what they telling me. My battery effectively draining at 10 times normal rate while on this eSim. So far everything is unclear. Get yourself another service, I am getting my wife a different service. It is frustrating to not know what you have or have not.
Developer Response 06/28/2023
Hello Ardelway, we appreciate your feedback and are sorry that it is not positive. Although our App is only in Portuguese, our team speaks English in the chat and we are available 24x7. Regarding the issue of SMS, we will take into account your suggestion that we send messages in English to make it easier for people who do not speak Portuguese to understand.
Useless
12/30/2023
huugo555
If you have any issues while traveling (which I did) you’re out of luck. As the other review said, nothing is in English and terrible support. Don’t risk it.
Useless
12/30/2023
huugo555

If you have any issues while traveling (which I did) you’re out of luck. As the other review said, nothing is in English and terrible support. Don’t risk it.
No English
12/28/2024
placebo0102
It’s a shame they don’t have English language in the app. Please add it to import customer service experience

Developer Response
Thank you for your feedback, we are already working to make this option a reality on our App very soon 😉
No English
12/28/2024
placebo0102

It’s a shame they don’t have English language in the app. Please add it to import customer service experience
Developer Response 01/09/2025
Thank you for your feedback, we are already working to make this option a reality on our App very soon 😉

Na App WOO, tens tudo o que precisas num só sitio, sem complicações. Podes: • Aderir a tarifários móveis com eSIM • Aderir à Net Fibra e marcar instalação • Fazer a portabilidade do teu número • Mudar de tarifário quando precisares • Consultar consumos e faturas • Comprar dados extra • Gerir os teus serviços e os teus dados • Falar connosco pelo chat 24/7 E muito mais :)

Version 3.126 Oct 15

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Search History
Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- Search History
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Contact Info
- Identifiers
- Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: NOS TECHNOLOGY - CONCEPCAO, CONSTRUCAO E GESTAO DE REDES DE COMUNICACOES, S.A.
Size: 59.7 MB
Category: Utilities
Compatibility: Requires iOS 15.0 or later.

iPhone
Requires iOS 15.0 or later.

iPad
Requires iPadOS 15.0 or later.

iPod touch
Requires iOS 15.0 or later.

Mac
Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English
Age Rating: 4+

4+

Learn More