PocketBranch
Finance
Only for iPhone
Free
iPhone
It is a complete set of business and technological tools with methodology that allows the company to launch a new contact center for their customers. It provides tools that will improve customer service and sales processes.
Base functionalities:
• Text / audio / video chat with an advisor - ability to make a call between the client and the advisor,
• Presenting marketing materials during a conversation – displaying marketing materials during a video call or in the context of a conversation during text chat,
• Customer identification - receiving information about logged in customer at the time of connection. It consists of customer data, device data and information about the assumed topic of conversation,
• Quick response templates - predefined text phrases(questions and answers) with quick responses for the convenience of the customers,
• During call authentication – additional authenticating/authorization the customer in mobile banking app and web during the session,
• Sending different types of documents from the advisor to the client,
• Displaying current advertisements during the waiting time before the connection.
Ratings & Reviews
- This app hasn’t received enough ratings or reviews to display an overview.
New features:
- Multi chat
- Appointments
- Call from Advisor
- Minor bug fixes
The developer, Finanteq SA, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
- User Content
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- Finanteq S.A.
- Size
- 88.2 MB
- Category
- Finance
- Compatibility
Requires iOS 11.0 or later.
- iPhone
Requires iOS 11.0 or later. - iPod touch
Requires iOS 11.0 or later. - Apple Vision
Requires visionOS 1.0 or later.
- iPhone
- Languages
- English and Arabic
- Age Rating
4+
- 4+
- Copyright
- © FINANTEQ