Like I do the email to reset the password and then it says it’s gonna send me an email and it could take a few minutes but then I never got an email. MI keep on re-doing it but it’s been like three weeks now and still no email

This is absolutely ridiculous that each person HAS to have the app in order to enter the store, you are not allowed to take in a purse. I will not carry my wallet phone and keys and tampons if I want to go in especially when I can go to dirt cheap and be allowed to take my purse in. It’s kind of ridiculous that they assume that someone would want to take something so bad that you won’t ally them to bring their purse in. Even my husband and friend thought this was ridiculous. Supposedly the app is a free membership. Even bjs wholesale allows the customers spouse in if at least one of them have the “membership “ I honestly think it’s a way to make their memberships skyrocketed. I won’t shop here that’s for sure, because it’s a huge inconvenience to leave my purse in the car where people can scout the parking lot and see my purse sitting in my car.

Love this store!! Even shopped on the app, only thing that I didn’t like about the app was that there was not a back button during shopping. Made it difficult to look at product, add product to cart and go back to what you were looking at. Had to start over each time.

Downloaded app to register. I used my main email to register and it says already a user. Went to sign in, says invalid. I tried forgot password with main email and says that it’s not registered. I tried different emails and received the same “credentials/user already exists” which is a lie cause I use those emails for spam. Fix issue if you require people to have to app when shopping.