So I've been on Underdog for over a year now and I've never had any issues up until I had a few tennis matches that were canceled so Underdog refunded me my money so I withdrew well over half the money and the money I had left on there I made some basketball tickets with so I tried to deposit some more money on my underdog account to do halftime bets and all of sudden I had a deposit limit. I've never set a deposit limit on my Underdog account. So I couldn't make a deposit for 90 days, 3 months!! That's a little harsh if you ask me and my thing is we can't make another account to or they will block your Underdog account permanently. Seriously? If we are depositing money and we don't always win and Underdog is making money off of us why does Underdog permanently blocks people accounts for making a new account to gamble on?? That doesn't make any sense to me at all. It's really harsh. I love Underdog and like the anticipation of it but some of the rules are a bit immature.

Worst betting app I’ve ever used. And for me, that’s saying something, as both fanduel and draft kings are blocked in my state, so I’ve been banished to the depths of my state sportsbook and even THAT I prefer over underdog. Blatant false claims for the pick-em entries just to make people throw away money. They make it seem like hitting 3 out of 3 picks will get you 6x money and hitting 2 of 3 will give you 3x, but in reality, 2 of 3 only gets you your money back. Selecting insurance states “hit 2 or more picks to win” but in what world do you only get your money back on a “won bet”? They need to phrase this better and say the bet will be voided, not won. Also in the pick-em rules it states “Payouts include entry fee being paid back” which is not the case if you select insurance. This makes it seem like you’ll at least be making +100 on 2 of 3 but in reality you don’t get anything. Despite all of this, I was actually about to give them my business today on another pickem. I had 4 selections picked out, 2 of which were rescinded minutes after I selected. Do not select ANYTHING until you are ready to actually submit the bet. The fact that two of my promising, well-researched picks were rescinded minutes after I selected them, makes me almost positive that they are monitoring your picks before you even make them, and adjusting them accordingly so they’ll always come out on top. If I could rate 0 stars I would, don’t give these grifters your money.

Arguably the worst app off all time. They trick you thinking it’s good with these promos, don’t be dumb and fall for it. I got 50 people to switch apps and they all agree chalkboard and sleeper are way better. After I signed up, put in my information somehow my account gets locked 4 days later, they claim it is normal and happends to most accounts. By looking at the reviews it happend to almost everyone. They asked for the exact same information that was verified when I signed up. Exact information, even though when I signed up I was verified and my information was correct and I was all good. Next up they started asking for weird information which is completely uncalled for. I try to contact there help team, they respond in 24 hours, I’ll respond back in 10 mins and have to wait another 24 hours. You have to use your bonus money quickly and mine is going to get taken away because my account is locked and they are allergic to responding to legit people. After you open up a case, they take forever to reply and the help agents are never active. I provided them all information possible, everything they need and my account is still locked, insane. $700 down the drain and my friend got scammed by them for 4k. It won’t let me request a withdrawal and my account is locked so I can’t bet. Extremely frustrated, a lawsuit might be filed. This is ridiculous, can’t believe I fell for this scam

I’ve been told by now 4 employees of underdog that i did win a ticket last Friday. Each of them has also informed me it won’t be paid out as they had an initial error getting information from their feed so it won’t be corrected. Nba has this stat listed as accurate 3min after the game and the ticket was pending for 24 hours. If there’s one thing a sport book needs to stand behind is its accuracy of grading a ticket. When I lose I keep it moving but when Underdog sees something needs to be corrected they won’t. This specific market has been corrected by two other sport books and I have seen that with my own eyes. I don’t understand why I’m punished in the amount of $3,100 because Underdog ADMITTED to making a mistake. The customer service is what made it worse as it was copy and paste answers including the house rule which actually gives more fact that I’m right and then tells me I won’t be paid. It gets worse. Each time I politely asked to speak to a supervisor I was hung up on the chat and disregarded. The fourth time I finally got a supervisor who then hung up on me when I asked them to explain why I’ve had a ticket corrected due to an Underdog error in the past but not this time. Seems highly illegal. I’ve had no other resource then to file a complaint with the gaming commission because it’s absurd.