I heard this was a high class resort, and I found everything about it lived up to its reputation. Large well appointed villas, with everything laid out perfectly. Super friendly staff, great food, and a spectacular setting. Water, trees, landscaping, modern facilities and excellent service from everyone. Room service was well done and arrived aexactly at the requested time. No 1/2 hour window. I had a very good massage, but the spa facilities are limited. Other than that, all else is great as is. I hope to return in the future.

App is not friendly with I pad use and will not rotate into the horizontal view when it opens so the I pad must be used in the vertical mode, so a key board cannot be use. Very old fashion and out of date.

I loved the grounds and the staff was wonderful…everyone was respectful and friendly. My only complaint is the room. We were told that our room was one step from a suite. Naturally, we expected something absolutely beautiful. We’ve traveled the world, and NEVER have we paid so much for a room, that wasn’t much different from a”nice” room. Thank goodness the grounds and staff were so good.

The standard king room on the 7th floor club area is a let down given the premium pricing.It barely compares with a standard normal king room at a normal hotel and the added club privileges do not add up to the difference. Bathroom is small and doesn’t compare with my # 2 bath I have at home. Our view of an empty parking garage is less than appealing.Would not book this again.Lesson learned and not a great start to our 1st visit to Charleston.