As far as the service this app provides to you, it’s excellent because it’s behind a paywall. This business model generally weeds out all of the folks with less intent and leaves the people who actually want to play tennis often in the mix. I’ve found several hitting partners after being in a new city for a single week.The app itself doesn’t always perform with grace and it’s just a decently made app as far as software goes. Buggy chat that’s usable enough, I can’t add a profile picture (or at least I’ve found no way to do so), etc. I’m satisfied to be sure, but there’s certainly more to want out of the UX.

The budget they spent on advertising would’ve been needed in developing the app. Extremely buggy, I cancel an event and no matter what I do it still shows up in the app. Was not able to meet with anyone. Also, they advertised it on Instagram as “travel friendly” there’s a girl that says on an Ad that thanks to the app you can find people everywhere. Boy have I ever been lied to. I travel for work and was really excited about this. Changing your location (which you’d think should be at most 1 tap) takes you 5 taps buried somewhere in a little menu. Needs a lot of work. The “feed” is probably the worst part about this app. You’d think this is about playing tennis and finding people to play or coach you. Oh no, that’s like just as important to the app as it is to “shop”. There’s no hierarchy, no order on that feed because everything is mixed up there. Some random training videos and the people actually offering to play. Again, horrendous app I really want my money back. Going to keep just showing up at clubs and asking for a ball machine…

I’ve been trying to delete my account for almost a week now as I don’t have a use for it anymore. I tried the “Delete Account” button on the app and clicking it doesn’t navigate to anything (aka it’s useless). I wanted to try on the full desktop website, but there’s no Delete Account button. So, I’ve been going back and forth via email and the only response I’m getting is “we’re waiting on tech”. They’re pretty much going in circles and I don’t actually know the process or ETA of when my account will be deleted considering I haven’t heard anything from the “tech” team. Regarding the actual use of app- I paid for 1 year via Apple but never used it, so can’t really comment on how useful it is. Trying to update my profile was a disaster (I tried clearing my bio and saving but it never actually saves). Would give this 0 stars if I could, as I’ve never had this much trouble deleting an account. Considering I’ve never left a review on the App Store, you can imagine how frustrated I am with this app.

I had a very bad experience with PlayYourCourt. I signed up for a one-year subscription but unfortunately didn’t use the service. As the renewal period approached, I tried multiple times to contact them through the form available in the app, asking for help on how to cancel the subscription. Unfortunately, I never received a response. As a result, my subscription was automatically renewed for another year without giving me a chance to cancel or get any assistance. The lack of communication from their side was extremely frustrating. My only option was to open a dispute with credit card, which now requires me to provide proof of my attempts to contact them — something I don’t have. Even though I had previously recommended PlayYourCourt to friends, my experience made me change my mind. Be cautious if you’re considering a subscription with them. I do not recommend this app, and my rating reflects my dissatisfaction with their service.