ExtremeCloud IQ Companion

Name: ExtremeCloud IQ Companion
Rating: 3.4 (22 reviews)
Author: Extreme Networks

Productivity

Only for iPhone

Free · Designed for iPhone. Not verified for macOS.

22 Ratings
Age Rating

4+
In-App Controls
Category

Productivity
Developer

Extreme Networks
Language

EN
English
Size

118.4
MB

iPhone

The ExtremeCloud IQ Companion app provides onboarding and monitoring of networking devices from your smartphone. The app was designed to securely support both IT administrators and installers. You can use this app to quickly onboard, monitor and troubleshoot access points, switches and routers. ExtremeCloud IQ Companion app supports the following features: • Launch ExtremeCloud IQ Companion app with proper admin or installer roles • Onboard Access Point (AP), Switches and Routers by scanning the device barcode or QR code. Or manually enter the serial number of the networking device • Assign device to location and floorplans • Assign device network configuration policy and device templates • Verify cloud connection and status of the device • Ability to remove, add or update a device • Ability to change “Persona” across our Universal Hardware portfolio • Remotely reboot a device • Locate an AP by flashing the LED light • Securely troubleshoot an AP using CLI commands (Pilot subscription required)

Ratings & Reviews

3.4

out of 5

22 Ratings

Amazing!
02/10/2021

Funman8
I’ve been waiting for this for a long time and I gotta say… I’m not disappointed. Keep up the great work dev team! you knocked it out of the park on this one.
Amazing!
02/10/2021

Funman8

I’ve been waiting for this for a long time and I gotta say… I’m not disappointed. Keep up the great work dev team! you knocked it out of the park on this one.
The absolute worst!
02/15/2024

ybsimple
I have not had worse customer service than from this company! Will never do business with them! 1 star for customer service, shady business practices and rude reps. When they get exposed, they stop responding. In all truth, the worst customer service of any place on this planet. Not even kidding! Wish there was an option to give them minus 5 stars!!!
The absolute worst!
02/15/2024

ybsimple

I have not had worse customer service than from this company! Will never do business with them! 1 star for customer service, shady business practices and rude reps. When they get exposed, they stop responding. In all truth, the worst customer service of any place on this planet. Not even kidding! Wish there was an option to give them minus 5 stars!!!
Update 4
04/28/2023

Balian S
It's broken in many ways. Pointed many of them out in other reviews and it doesn't seem anyone is listening. Lets go Extreme.Would also be nice if you bring back the ability to login with a master account if it has access to other pilot accounts. (even if the primary account is on connect)

Developer Response
Thank you for downloading and using our app. We are constantly working on adding new features and capabilities as well as monitoring the app stability across all iOS platforms. Your requests were heard and support for wired devices as well as client information were added with Rel 3.0 We appreciate the feedback and look forward to hearing more form our users. Balian, users' response is very valuable to us and we are constantly listening to our users and work on improving the experience. Thank you again
Update 4
04/28/2023

Balian S

It's broken in many ways. Pointed many of them out in other reviews and it doesn't seem anyone is listening. Lets go Extreme.Would also be nice if you bring back the ability to login with a master account if it has access to other pilot accounts. (even if the primary account is on connect)
Developer Response 06/02/2023
Thank you for downloading and using our app. We are constantly working on adding new features and capabilities as well as monitoring the app stability across all iOS platforms. Your requests were heard and support for wired devices as well as client information were added with Rel 3.0 We appreciate the feedback and look forward to hearing more form our users. Balian, users' response is very valuable to us and we are constantly listening to our users and work on improving the experience. Thank you again
Intuitive & convenient
09/02/2022

JEJJCAT
This app is super simple and powerful all at the same time.
Intuitive & convenient
09/02/2022

JEJJCAT

This app is super simple and powerful all at the same time.

- Enabled Local Controller login - AFC Anchor AP setting capability in controller (Anchor AP setup feature requires IQC version 10.19.01 or higher) - Bug fixes

Version 13.1 May 19

Data Not Collected

The developer does not collect any data from this app.

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Accessibility

Information

Seller: Extreme Networks, Inc.
Size: 118.4 MB
Category: Productivity
Compatibility: Requires iOS 16.0 or later.

iPhone
Requires iOS 16.0 or later.

Mac
Requires macOS 13.0 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English
Age Rating: 4+

4+

This app has an age rating of 4+ with content restrictions. Some content may be rated higher, but access is managed by the developer through in-app controls.
Learn More

In-App Controls
Age Assurance

Contains
User-Generated Content