Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region, with a mission to help people own their dreams by building the most customer-centric financial super-app on earth. The company serves more than 20 million customers in the region and partners with leading global and regional brands such as Apple, SHEIN, Jarir, noon, IKEA, and Amazon, as well as small and medium businesses.
Tamara is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, amongst others.
Why Choose Tamara?
Flexible Payment Plans: Pay in 3, 4, or up to 12 months across shopping, travel, healthcare, education, and everyday lifestyle services.
No Late Fees: What you see is exactly what you pay, no hidden costs, no penalties.
Exclusive Deals: Unlock exclusive discounts and special offers on top services, stores, and travel.
Instant Pre-Approved Limit: Know your spending power upfront so you can manage big expenses and daily purchases with confidence.
Discover Nearby Stores: Use the interactive in-app map to find local stores, clinics, and partners near you that accept Tamara.
How It Works
1. Explore: Discover thousands of partner stores, clinics, travel services, and schools directly in the Shop tab or on the interactive map.
2. Select Tamara: Choose Tamara at checkout online, in-store, or directly inside the app.
3. Pay at Your Pace: Pick the payment plan that suits your budget and track all your upcoming payments easily in one place.
Own your dream and download the Tamara App now!
I recommend Tamara for everyone who wants to buy now pay later. The app gives you a very easy and convenient options starting from one month up to 4 months to pay. Also payment options and navigating to process the first payment are too easy to do while you’re purchasing.
Developer Response
Thank you for your feedback! We're delighted to hear that you're enjoying [our service]. Your support motivates us to keep improving Tamara for you and all our customers.
Bad application
Not recommended program
If you're unwilling to fix your mistakes, and your customer support is useless and just a name, I advise you to shut down. I contact you daily and try to reach you, but no one responds to my messages. I'm having trouble adding a card to complete payments, but I can't add a bank card to finalize the transaction. I try to add a bank card to complete the payment, but every time I try, the app asks me to try again, or when I enter the card details, nothing happens, even though I double-check that the information is correct. Your problem is that the app relies entirely on artificial intelligence without any human intervention to resolve issues. Because of your negligence and laziness in fixing the app's problems, when I tried to make a payment and add my bank card, I was only 8 days late. But because of your lack of cooperation in resolving the issues, I'm now 10 days late, and my account has been blocked.
Developer Response
Appreciate your review. We’ve checked our system, but we were unable to locate your account with the details provided. Please share your order ID , complaint number or claim number so we can assist you further.
Absolutely unacceptable customer service
BlueNightOwl2080@
I used to love this app…Tamara’s customer service is hands down one of the worst I’ve ever dealt with. Let’s be clear: there is NO real customer support. What they call “support” is just a wall of useless bots spitting out generic, copy-paste replies that don’t solve anything.There are no real humans, no accountability, and no actual way to communicate when you genuinely need help. The only time they suddenly become responsive? When there’s late fees, penalties, or money involved. Funny how that works.If you have a real issue, a technical problem, or need clarification — good luck. You’ll be trapped in an endless loop of automated, brain-dead responses that completely ignore your question. It feels less like customer service and more like being stonewalled on purpose.This is not a premium service, not a user-friendly platform, and definitely not a company that respects its customers. A financial app with zero human support is a massive red flag.Do better, Tamara. Because right now, this experience is unprofessional, frustrating, and unacceptable.
Developer Response
Thank you for bringing this to our attention. We’re sorry to hear that your recent support experience didn't meet your expectations.We take this feedback very seriously and we want to make things right. We appreciate it if you could reach out to us via our in-app help center, where you can share specific details about your experience so we can track & improve your experience.
Worst customer service
UAE 22
I canceled my membership and they keep charging me. The first useless customer service told me my membership is active and that’s why i am being charged . The second customer service said my membership is canceled and i shouldn’t pay anything anymore. Then the 3rd said, even if you cancel you still need to pay the monthly payment. It seems I will pay for the rest of my life because i was stupid enough to subscribe to them. I asked them to show me a policy where it says i have to pay for 2 or 3 months after cancellation and i did not get a response
Developer Response
Dear Customer!Apologies for any inconvenience caused. Your satisfaction is our priority, and we're committed to resolving your issue promptly. Reach out to us at Tamara Help Center: https://support.tamara.co/hc/en-us or call:KSA: 8001181118UAE: 600 5 TAMAR (600582627) or 045425100KW: +96522204638BH: +97316609339We're ready to assist you!
Meet your new Tamara experience.
Enjoy a simpler interface, bold new design and the same seamless Tamara shopping experience you love.
Version 6.15.0
The developer, Tamara FZE, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Identifiers
Data Linked to You
The following data may be collected and linked to your identity:
Purchases
Financial Info
Contact Info
Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Location
Identifiers
Usage Data
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Tamara FZE
Size
216.9 MB
Category
Finance
Compatibility
Requires iOS 15.0 or later.
iPhone Requires iOS 15.0 or later.
iPod touch Requires iOS 15.0 or later.
Location
This app may use your location even when it isn’t open, which can decrease device battery life.
