Release Notes 3.27.3 Week of May 28, 2026 Version 3.27.3 delivers another round of targeted fixes across Checklists, Housekeeping List View, OOO/OOS, and Turndown. Checklists • Fixed a persistent issue where checklist items were displaying out of order on existing jobs, even after the template order had been updated. This fully resolves the ordering problem for all jobs going forward. • Resolved a bug where clicking checklist checkboxes was not saving — selections would appear to register but revert immediately. • Fixed checklist templates not saving when assigned to a Repeating Job template — the selection was being lost on save and not carrying through to generated jobs. Housekeeping List View • Fixed the Auto-Assign button not updating when filtering by location or floor — it was incorrectly assigning all jobs rather than only those in the filtered view. • Resolved the Auto-Assign button not activating automatically when a new timeline was created, requiring a manual page refresh to enable it. OOO/OOS • Fixed an issue where rooms configured with a "No Job Needed" early removal rule were still generating a departure or check job when returned from Out of Order ahead of schedule. Turndown • Fixed TD job creation incorrectly cancelling active inspection jobs on the same room when the "Link TD and room status" setting was turned off. Inspections now run uninterrupted alongside TD jobs as intended. Job Assist • Fixed Job Assist options not appearing when adding a job on first login — users were required to force-close and reopen the app before they would appear. Backend • Fixed the bulk user import script failing to correctly create all user accounts, resulting in some users being unable to log in after onboarding. Have Questions? Your Optii Success Manager is here to help! Call us: North America: +1 855 398 1447 Asia: +852 3008 0288 Europe: +44 20 3037 8851 Australia/NZ: +61 7 5292 5166 Email us at: help@optiisolutions.com

Release Notes 3.27.2 Week of May 27, 2026 Version 3.27.2 is a focused hotfix release addressing stability and UI issues introduced in 3.27.0. Breaks • Fixed an issue where Breaks configured in Settings would disappear after use, causing the feature to stop working entirely until reconfigured. • Resolved a bug where Breaks were not functioning on mobile — team members could not initiate a break from the app, and an active break started on web was not reflected on mobile. Housekeeping List View • Fixed the auto-refresh not working, requiring users to manually reload the page to see updated job assignments. • Resolved an issue where filtering by job action was zeroing out the counts on all other job type bubbles. • Fixed long tag names overlapping ETA/ETD and special status fields in the List View. • Resolved jobs from previous days incorrectly appearing in the Assigned tab when no jobs were assigned to the timeline for the current day. Checklists • Fixed checklist items displaying in random order instead of the configured sequence. This fix applies to both existing and newly created jobs going forward. Job Cards • Fixed long job notes overflowing outside of the job card boundary in both the Status View and My Jobs View. Rooms Drawer • Resolved a pagination issue where filtering in the Rooms Drawer was displaying all rooms and pagination was unresponsive. Above Property • Fixed an error message appearing when attempting to view reservation details in Above Property. • Resolved an issue preventing users from adding notes to jobs in Above Property. Repeating Jobs • Fixed an issue where repeating jobs could not be edited — changes to schedule or location were failing to save and displaying incorrect day labels. Localization • Fixed a UI rendering bug where setting the app language to English (Australian) caused a stray "T" to appear after filter labels and UI elements throughout the app. Have Questions? Your Optii Success Manager is here to help! Call us: North America: +1 855 398 1447 Asia: +852 3008 0288 Europe: +44 20 3037 8851 Australia/NZ: +61 7 5292 5166 Email us at: help@optiisolutions.com

Release Notes 3.27.0 Week of May 26, 2026 Our biggest release yet! Version 3.27.0 delivers powerful new features to keep your teams productive, connected, and in control — even without internet access. Offline Mode Your team can now view jobs, update statuses, complete checklists, and add notes even when offline. All changes sync automatically the moment connectivity is restored — no manual refresh needed. Breaks Team members can now log breaks directly in the app. Managers see live break indicators on the Timeline, including break type and elapsed time. Permanent Location Notes Add a note to any room and it automatically appears on all associated jobs — past and future. Location notes stay with the room, not the reservation. Service Jobs in My Jobs A new Service tab in My Jobs gives team members one place to see all their assigned work — both housekeeping and service jobs — without navigating to the job board. Housekeeping List Enhancements • Smart Auto-Assign now responds to your active selection and filters • Live job count badges on Unassigned and Assigned tabs • Bulk action bar is now draggable on smaller screens OOO/OOS Job Scheduling Full control over how jobs are created, cancelled, or triggered when rooms go Out of Order or Out of Service — configurable globally or per room code. Turndown Improvements TD jobs now create reactively for late arrivals, are protected from incorrect cancellation, and have a new configurable room status impact setting. Checklist Scoring Inspections now use a standardised Pass/Fail/N/A scoring model across all properties: • Each task is scored as Pass, Fail, or N/A — N/A tasks are excluded from the total score • A task fails when the opposite of the configured default is selected (e.g., default Pass → selecting Fail triggers failure) • Scores update in real time as each task is answered, showing earned points, total possible points, and completion percentage • Unanswered tasks default to Pass • A task-level Fail does not automatically force a failed inspection — the inspector retains control over the final outcome • Correction tasks carry forward the original score and a list of failed tasks so room attendants have full context Bug Fixes • Fixed an iOS navigation bug where tapping a room or location inside a job detail was returning users to the job list instead of back to the open job. • Resolved an issue where arrival icons persisted in Supervisor View after a no-show followed by a reservation extension. • Fixed job duration displaying as 0h 00m 00s despite having non-zero response and wait times. • Resolved stayover extension logic to prevent duplicate stayover jobs from being created when a reservation is extended and the room has already been cleaned. • Fixed the Project Edit button not responding on the first tap when navigating into Projects from another module. • Resolved an issue where "Take and Start" was failing silently for certain team members due to a missing employee record. • Fixed the Discrepancies Dashboard not reflecting real-time PMS room status updates. Have Questions? Your Optii Success Manager is here to help! Call us: North America: +1 855 398 1447 Asia: +852 3008 0288 Europe: +44 20 3037 8851 Australia/NZ: +61 7 5292 5166 Email us at: help@optiisolutions.com

Release Notes 3.26.10 Week of April 28, 2026 We’ve addressed performance and caching job issues. Have Questions? Your Optii Success Manager is here to help! Call us North America: +1 855 398 1447 Asia: +852 3008 0288 Europe: +44 20 3037 8851 Australia/NZ: +61 7 5292 5166 Email : help@optiisolutions.com​​​​​​​​​​​​​​​​

Release Notes 3.26.8 Week of April 28, 2026 We're back with another hotfix to keep your teams running without interruption. Here's what's resolved in this update Checklist Items : Fixed an issue where checklist tasks were appearing in a random order on devices instead of the configured order. Have Questions? Your Optii Success Manager is here to help! Call us North America: +1 855 398 1447 Asia: +852 3008 0288 Europe: +44 20 3037 8851 Australia/NZ: +61 7 5292 5166 Email : help@optiisolutions.com

Release Notes 3.26.7 Week of April 28, 2026 We're back with another focused hotfix release to keep your teams running without interruption. Here's what's been resolved in this update: Jobs • Departure to Stayover Job Conversion – Fixed an issue where changing a departure job to a stayover and reassigning it to a new team member would silently fail on save. • Notes Displaying as 'Invalid Date' – Resolved a bug where job notes were showing "Invalid Date" instead of their actual content when editing a job. • Departure Jobs Incorrectly Cancelled – Fixed an issue where departure jobs were being automatically cancelled and recreated when a reservation update event was received, even when no relevant changes had occurred. Housekeeping List • Reservation Status Indicators Missing – Resolved an issue where arrival, departure, and stayover icons were not appearing in the Housekeeping List view. • Sorting Not Stable – Fixed a bug where column sorting in the Housekeeping List would stop working after sorting by Status. • Role Filter Indicator Not Showing – Resolved an issue where applying a Role filter worked correctly but the active filter indicator was not displayed. Checklists • Checklist Items Displaying in Wrong Order – Fixed an issue where checklist tasks were appearing in a random order on devices instead of the configured order. Note: this fix applies to newly created jobs going forward; existing jobs created prior to this release will not be retroactively updated. Have Questions? Your Optii Success Manager is here to help! Call us: North America: +1 855 398 1447 Asia: +852 3008 0288 Europe: +44 20 3037 8851 Australia/NZ: +61 7 5292 5166 Email us at: help@optiisolutions.com

Release Notes 3.26.6 Week of April 23, 2026 The Optii team is back with a focused set of fixes to keep your operations running smoothly. This release addresses key issues across Jobs, Checklists, and Settings reported by our customers: Jobs – Reliability Improvements We've resolved several issues impacting job management accuracy and usability: • Role & Department Display – Fixed an issue where role and department fields were showing as "undefined" or displaying as numeric IDs instead of their actual names when adding or viewing a job. • Room Drawer Job Status – Resolved a bug where job statuses appeared as "undefined" in the rooms drawer, even though the correct status was visible inside the job detail view. • Above Property – Update Button – Fixed the Update button being unresponsive when editing jobs in Above Property, which was preventing changes from being saved. • Above Property – Field Clearing – Resolved an issue where editing a job in Above Property automatically cleared the Location, Department, and Team Member fields. • In-Progress Job Reassignment – Fixed a bug where reassigning an in-progress job to a team member who already had an active job would silently fail instead of displaying the expected conflict prompt. Checklists • Convert Task to Job – Fixed an error that prevented checklist tasks from being converted into standalone jobs, which was producing a "Something went wrong" message. • Checklist Icons on My Jobs – Resolved an issue where checklist icons were not appearing on the My Jobs page, even though they displayed correctly on the Job Card detail view. Settings • Tag Management – Fixed a bug where the Tag edit screen appeared completely blank, making it impossible to update existing tags. iOS & Localization • Romanian Language Layout – Fixed a UI layout issue on iOS when the app language was set to Romanian, which caused labels to render vertically and compressed input fields into an unusable state. Have Questions? Your Optii Success Manager is here to help! Call us: North America: +1 855 398 1447 Asia: +852 3008 0288 Europe: +44 20 3037 8851 Australia/NZ: +61 7 5292 5166 Email us at: help@optiisolutions.com

What’s new in 3.26.0 Week of April 16, 2026 We’re excited to bring you Optii v3.26.0. This release introduces new ways to manage housekeeping teams, improve inspection workflows, and better reflect daily workload — along with a number of mobile enhancements and important bug fixes. What’s New Squad System — Multiple Assignees on a Job Housekeeping jobs can now be assigned to a squad instead of just one team member. This is ideal for large suites, VIP turndown service, training scenarios, or any job that requires more than one person. Squad jobs are now clearly visible in the app through a new My Squad Jobs section. Optii Checklist — Standardized Pass/Fail Scoring Checklists now follow a consistent Pass/Fail/N/A scoring model across supported task types. Scores update in real time as tasks are completed, giving teams immediate visibility into inspection quality. N/A responses are excluded from scoring so results better reflect what was actually inspected. Skip Inspection — Now Works with Mandatory Checklists Users can now skip an inspection even when a mandatory checklist is attached. Previously, this often forced fake completions that impacted reporting. Skipped inspections are now handled more cleanly and tracked separately from completed work. Non-Cleaning Credit Management Managers can now add non-cleaning credits directly to a room attendant’s daily board. This helps properties account for workload factors like travel time, multi-floor coverage, or other non-room-cleaning effort. These credits are also visible in the mobile app under a new Non-Cleaning Credits category. -Enhancements Improved Add/Edit Job mobile experience with better required field indicators, cleaner date/time layout, and a collapsed Job Assist section Prevents users from starting a second in-progress job while another active job is already underway My Assigned Jobs tooltip now shows both job count and credits by job type Checklist icons now display correctly on Timeline and Supervisor View job cards Room Status and VIP code fields now display correctly in View Jobs lists Linen Change icon now renders correctly on Timeline cards -Bug Fixes Checklist tasks on service jobs are now restricted to assigned users only Activity log now attributes exception status changes to the acting user instead of “Optii” Duplicate stayover jobs are no longer created after reservation extensions Project completion rates and Done job counts are now consistent Pull-to-refresh and real-time job updates now work correctly on first login Assignment modal no longer opens behind the main screen for Housekeeping Supervisor roles ob source filter in Status View now counts jobs correctly Inspection auto-assign configuration no longer reverts when other settings are saved Edit and delete actions are now available for notes on repeating job templates Stayover cadence now triggers on the correct day for long-stay bookings Inspection auto-assign now respects per-user floor scope Questions? Your Optii Success Manager is here to help. North America: +1 855 398 1447 Asia: +852 3008 0288 Europe: +44 20 3037 8851 Australia/New Zealand: +61 7 5292 5166 Email: help@optiisolutions.com

Release Notes 3.26.2 This release includes bug fixes and performance improvements to enhance stability and overall app experience.

What’s new in 3.26.0 Week of April 16, 2026 We’re excited to bring you Optii v3.26.0. This release introduces new ways to manage housekeeping teams, improve inspection workflows, and better reflect daily workload — along with a number of mobile enhancements and important bug fixes. What’s New Squad System — Multiple Assignees on a Job Housekeeping jobs can now be assigned to a squad instead of just one team member. This is ideal for large suites, VIP turndown service, training scenarios, or any job that requires more than one person. Squad jobs are now clearly visible in the app through a new My Squad Jobs section. Optii Checklist — Standardized Pass/Fail Scoring Checklists now follow a consistent Pass/Fail/N/A scoring model across supported task types. Scores update in real time as tasks are completed, giving teams immediate visibility into inspection quality. N/A responses are excluded from scoring so results better reflect what was actually inspected. Skip Inspection — Now Works with Mandatory Checklists Users can now skip an inspection even when a mandatory checklist is attached. Previously, this often forced fake completions that impacted reporting. Skipped inspections are now handled more cleanly and tracked separately from completed work. Non-Cleaning Credit Management Managers can now add non-cleaning credits directly to a room attendant’s daily board. This helps properties account for workload factors like travel time, multi-floor coverage, or other non-room-cleaning effort. These credits are also visible in the mobile app under a new Non-Cleaning Credits category. -Enhancements Improved Add/Edit Job mobile experience with better required field indicators, cleaner date/time layout, and a collapsed Job Assist section Prevents users from starting a second in-progress job while another active job is already underway My Assigned Jobs tooltip now shows both job count and credits by job type Checklist icons now display correctly on Timeline and Supervisor View job cards Room Status and VIP code fields now display correctly in View Jobs lists Linen Change icon now renders correctly on Timeline cards -Bug Fixes Checklist tasks on service jobs are now restricted to assigned users only Activity log now attributes exception status changes to the acting user instead of “Optii” Duplicate stayover jobs are no longer created after reservation extensions Project completion rates and Done job counts are now consistent Pull-to-refresh and real-time job updates now work correctly on first login Assignment modal no longer opens behind the main screen for Housekeeping Supervisor roles ob source filter in Status View now counts jobs correctly Inspection auto-assign configuration no longer reverts when other settings are saved Edit and delete actions are now available for notes on repeating job templates Stayover cadence now triggers on the correct day for long-stay bookings Inspection auto-assign now respects per-user floor scope Questions? Your Optii Success Manager is here to help. North America: +1 855 398 1447 Asia: +852 3008 0288 Europe: +44 20 3037 8851 Australia/New Zealand: +61 7 5292 5166 Email: help@optiisolutions.com

Release Notes 3.25.3 Week of March 16, 2026 Greetings from Optii! Version 3.25.3 delivers key fixes and improvements to enhance usability and performance. What’s New -Component Rooms now can be set at the action level, no longer have to apply the same logic for all departures or stayovers. Customize your workflow! -New Room Exception Status Icons, making it easier to set the correct status -Addressed issues with icons/ETAs/Special Status not getting displayed under on the job cards for My Jobs view Have questions? Call us: North America: +1 855 398 1447 Asia: +852 3008 0288 Europe: +44 20 3037 8851 Australia/NZ: +61 7 5292 5166 Or email: help@optiisolutions.com

Release Notes 3.25.2 Week of January 29, 2026 Greetings from Optii! Version 3.25.2 delivers key fixes and improvements to enhance usability and performance. What’s New -Addressed an issue where ETA/ETD was not displaying on My Assigned Jobs. -Addressed an issue where the arrival, departure, and room exception icons were missing on the job cards. Have questions? Call us: North America: +1 855 398 1447 Asia: +852 3008 0288 Europe: +44 20 3037 8851 Australia/NZ: +61 7 5292 5166 Or email: help@optiisolutions.com

Release Notes 3.25.0 Week of March 03, 2026 We're excited to kick off March with Optii 3.25.0! This release brings smarter housekeeping automation, a brand-new performance report, and a faster start to every shift. Here's what's new: Housekeeping Rules Enhancements Key improvements to how Optii handles room status and job creation automatically: • Early Departure Logic – Rooms now retain a Dirty status after an early checkout, even if previously marked Clean or Inspected, ensuring the correct cleaning job is always triggered. • Due Out OOO Room Logic – Rooms returning from Out of Order or Out of Service status now automatically receive the correct cleaning task, with no manual steps required. • Back-to-Back Logic – Stayover jobs are no longer incorrectly created when a room move is involved. Skip Option for Inspections A new action giving inspectors greater flexibility within their workflow: • Inspectors can now skip an inspection step directly from the inspection workflow. • Skipped inspections are tracked separately, giving management an accurate view of true inspection volumes and timing. Linen Strip Configuration New configuration options giving properties control over linen job behaviour: • Properties can now decide whether a Linen Strip job is automatically cancelled when a Room Attendant begins cleaning. • Settings take effect immediately and require no technical knowledge to configure. Housekeeping Benchmark Report A brand-new report bringing team performance data together in one place: • Covers both Room Attendant and Inspector performance in a single, easy-to-read view. • Filter by Role, Room Type, or User. • Replaces the need to download and cross-reference multiple reports. • Reports can be scheduled for automated delivery. Additional Room Exception Status Support Expanded status options now available directly from the job card: • A fuller set of room exception statuses is accessible from the three-dot menu on any Housekeeping job card. • Supervisors can view and apply exception statuses without leaving their current workflow. Automatic Login Routing Users are now taken straight to their most relevant view upon login: • My Jobs Auto-Routing – Users without dashboard access go directly to My Jobs. • Dashboard Priority Routing – Users with dashboard access are routed in order: Service Dashboard → Housekeeping Dashboard → GM Dashboard. • Fallback Routing – Users without dashboard or My Jobs access are directed to Job Status. • Works across all login types — both standard and SSO — on Desktop and Mobile. Enhancements & Fixes • Component Rooms – Jobs now log the correct start time when added. • Optii AI Support – A new in-platform chat support agent and tooltips to guide users throughout the platform. • Activity Log – Job actions are now visible alongside the job ID on the location activity log. • Bug Fixes: Timeline unassignment and performance improvements, property navigator search now returns exact matches, smarter room move logic with automatic check and departure task creation based on move duration. Have Questions? Your Optii Success Manager is here to help! Call us: North America: +1 855 398 1447 Asia: +852 3008 0288 Europe: +44 20 3037 8851 Australia/NZ: +61 7 5292 5166 Email us at: help@optiisolutions.com

Release Notes 3.25.0 Week of March 03, 2026 We're excited to kick off March with Optii 3.25.0! This release brings smarter housekeeping automation, a brand-new performance report, and a faster start to every shift. Here's what's new: Housekeeping Rules Enhancements Key improvements to how Optii handles room status and job creation automatically: • Early Departure Logic – Rooms now retain a Dirty status after an early checkout, even if previously marked Clean or Inspected, ensuring the correct cleaning job is always triggered. • Due Out OOO Room Logic – Rooms returning from Out of Order or Out of Service status now automatically receive the correct cleaning task, with no manual steps required. • Back-to-Back Logic – Stayover jobs are no longer incorrectly created when a room move is involved. Skip Option for Inspections A new action giving inspectors greater flexibility within their workflow: • Inspectors can now skip an inspection step directly from the inspection workflow. • Skipped inspections are tracked separately, giving management an accurate view of true inspection volumes and timing. Linen Strip Configuration New configuration options giving properties control over linen job behaviour: • Properties can now decide whether a Linen Strip job is automatically cancelled when a Room Attendant begins cleaning. • Settings take effect immediately and require no technical knowledge to configure. Housekeeping Benchmark Report A brand-new report bringing team performance data together in one place: • Covers both Room Attendant and Inspector performance in a single, easy-to-read view. • Filter by Role, Room Type, or User. • Replaces the need to download and cross-reference multiple reports. • Reports can be scheduled for automated delivery. Additional Room Exception Status Support Expanded status options now available directly from the job card: • A fuller set of room exception statuses is accessible from the three-dot menu on any Housekeeping job card. • Supervisors can view and apply exception statuses without leaving their current workflow. Automatic Login Routing Users are now taken straight to their most relevant view upon login: • My Jobs Auto-Routing – Users without dashboard access go directly to My Jobs. • Dashboard Priority Routing – Users with dashboard access are routed in order: Service Dashboard → Housekeeping Dashboard → GM Dashboard. • Fallback Routing – Users without dashboard or My Jobs access are directed to Job Status. • Works across all login types — both standard and SSO — on Desktop and Mobile. Enhancements & Fixes • Component Rooms – Jobs now log the correct start time when added. • Optii AI Support – A new in-platform chat support agent and tooltips to guide users throughout the platform. • Activity Log – Job actions are now visible alongside the job ID on the location activity log. • Bug Fixes: Timeline unassignment and performance improvements, property navigator search now returns exact matches, smarter room move logic with automatic check and departure task creation based on move duration. Have Questions? Your Optii Success Manager is here to help! Call us: North America: +1 855 398 1447 Asia: +852 3008 0288 Europe: +44 20 3037 8851 Australia/NZ: +61 7 5292 5166 Email us at: help@optiisolutions.com

Release Notes 3.28.9 Week of February 25, 2026 Greetings from Optii! Version 3.28.9 is a hotfix focused on supervisor workflow reliability and job status visibility. Improvements Supervisor View – Job Details Access: Fixed an issue where supervisors were unable to click into Job Details from the Supervisor view. Job details now open as expected.

Release Notes 3.24.8 (Hotfix) Week of February 18, 2026 Greetings from Optii! Version 3.24.8 is a hotfix focused on timeline accuracy, visibility, and supervisor efficiency. Improvements • Optimizer Sync: Updating the Optimizer order now correctly impacts job assignments on mobile. • Alphabetical Timeline: Users added to the timeline are now displayed in alphabetical order. • Cleaning Exceptions: Cleaning exceptions are now visible on the timeline. • Inspector View Auto-Refresh: Inspector’s View now auto-updates when changes are made. • Timeline Icons: Arrival/Departure icons are now visible on the timeline and in View Jobs. Have questions? Call us: North America: +1 855 398 1447 Asia: +852 3008 0288 Europe: +44 20 3037 8851 Australia/NZ: +61 7 5292 5166 Or email: help@optiisolutions.com

Release Notes 3.24.0 (iOS) Week of January 29, 2026 Greetings from Optii! Version 3.24.0 delivers a new Supervisor View, smarter housekeeping automation, saved filters, tag upgrades, improved Pick Up handling, and key performance fixes. What’s New • Supervisor View (Inspector’s View): a dedicated view for Managers/Supervisors to oversee inspections and room activity. View assignments, cleans, status updates, workload/credits, and use quick actions like DND, Rush, and Tags. Includes role-based access plus advanced filters (Location, Section, Role, Team Member). • Housekeeping Rules — Job Add-ons: create reservation-based add-on rules that evaluate check-in date, length of stay, and frequency so the right add-on jobs are created automatically on the next applicable day. • Pick Up (PU) status (optional): PU can now be enabled/disabled at the property level. When enabled, existing logic remains (including check tasks for revisions) while Optii continues to accept status updates from the PMS. • Saved Filters (Service + Housekeeping): save multiple filter combinations to your profile, reuse them across views, and keep your last-selected filter across sessions. • Tags on Job Cards: see tags directly on job cards and add/create tags inline at any point in the job lifecycle—updates appear instantly. • Optii AI Support: new AI support chat + helpful tooltips (available on desktop). Enhancements & Fixes • Job Added timestamp now logs when a job is successfully added (not when “Add Job” is selected). • Location Activity Log now shows the job action associated with the Job ID. • Improved Timeline performance and fixed intermittent unassign issues. • Property Navigator search now returns exact matches more reliably. • Cleaning/Inspected status updates now cancel related check/inspection tasks for the same location when applicable. • Refined room-move logic: less or equal than 1 min: set to Vacant + keep last known cleaning status – greater than 1 and less than 5 min: set to Vacant + create a Check task – greater or equal than 5 min: set to Vacant + create a Departure task Have questions? Call us: North America: +1 855 398 1447 Asia: +852 3008 0288 Europe: +44 20 3037 8851 Australia/NZ: +61 7 5292 5166 Or email: help@optiisolutions.com

Release Notes 3.24.0 (iOS) Week of January 29, 2026 Greetings from Optii! Version 3.24.0 delivers a new Supervisor View, smarter housekeeping automation, saved filters, tag upgrades, improved Pick Up handling, and key performance fixes. What’s New • Supervisor View (Inspector’s View): a dedicated view for Managers/Supervisors to oversee inspections and room activity. View assignments, cleans, status updates, workload/credits, and use quick actions like DND, Rush, and Tags. Includes role-based access plus advanced filters (Location, Section, Role, Team Member). • Housekeeping Rules — Job Add-ons: create reservation-based add-on rules that evaluate check-in date, length of stay, and frequency so the right add-on jobs are created automatically on the next applicable day. • Pick Up (PU) status (optional): PU can now be enabled/disabled at the property level. When enabled, existing logic remains (including check tasks for revisions) while Optii continues to accept status updates from the PMS. • Saved Filters (Service + Housekeeping): save multiple filter combinations to your profile, reuse them across views, and keep your last-selected filter across sessions. • Tags on Job Cards: see tags directly on job cards and add/create tags inline at any point in the job lifecycle—updates appear instantly. • Optii AI Support: new AI support chat + helpful tooltips (available on desktop). Enhancements & Fixes • Job Added timestamp now logs when a job is successfully added (not when “Add Job” is selected). • Location Activity Log now shows the job action associated with the Job ID. • Improved Timeline performance and fixed intermittent unassign issues. • Property Navigator search now returns exact matches more reliably. • Cleaning/Inspected status updates now cancel related check/inspection tasks for the same location when applicable. • Refined room-move logic: greater/equal than 1 min: set to Vacant + keep last known cleaning status 1 lower than 5 min: set to Vacant + create a Check task greater or equal to 5 min: set to Vacant + create a Departure task Have questions? Call us: North America: +1 855 398 1447 Asia: +852 3008 0288 Europe: +44 20 3037 8851 Australia/NZ: +61 7 5292 5166 Or email: help@optiisolutions.com

Release Notes 3.23.0 Week of December 11, 2025 Greetings from Optii! We’re wrapping up the year with exciting updates designed to make your daily operations smoother, smarter, and more efficient. Here’s what’s new in version 3.23.0: Linen Strip Cancellation Automation Optii now automatically cancels any incomplete Linen Strip tasks to save your team time and reduce manual work. During Daily Job Creation (DJC), any unfinished Linen Strip tasks are automatically cancelled. When a user starts cleaning a room, any pending Linen Strip task for that same room will also be cancelled. This improvement keeps your housekeeping workflow clean and efficient—no more manual cleanup or confusion about task status. Benefits: Reduces manual work Prevents human error Keeps Optii as your single source of truth for room cleaning status Stayover Cadences by VIP Code You can now manage stayover cleaning frequencies using VIP and Special Codes. This feature gives you the flexibility to define unique cleaning cadences for specific guest types. Set different stayover frequencies for each VIP or Special Code Override the standard property cadence Use a value of “0” to skip Stayover job creation for that guest type Benefits: Full control over service frequency Reduced manual job adjustments Improved guest personalization TD Inspections Automation Ensure consistent quality control with automated Turndown (TD) inspections. Optii can now automatically create an Inspection job after a TD task is completed, giving you full visibility and confidence in your evening service. OOO/OOS Rooms Drawer Gain better visibility into Out of Order (OOO) and Out of Service (OOS) rooms directly within the Rooms Drawer. Your team can now easily see OOO/OOS rooms while still tracking their current cleaning status. Benefits: Improved visibility of OOO/OOS room status Clear understanding of cleaning progress and readiness across all rooms Credit Value Override by Room Location You can now override global room type credits with individual room-level values. This provides more control over time allocation and allows you to account for differences such as room size or layout within the same room type. Benefits: Greater flexibility in workload management More accurate time tracking per room Improved operational efficiency These updates continue our commitment to making Optii the most reliable and efficient platform for hotel operations. Thank you for being part of the Optii community. Have Questions? Your Optii Success Manager is here to help! Call us: North America: +1 855 398 1447 Asia: +852 3008 0288 Europe: +44 20 3037 8851 Australia/NZ: +61 7 5292 5166 Email us at: help@optiisolutions.com

Release notes for 3.22.1, November 24th, 2025 This update includes performance improvements and bug fixes to keep things running smoothly. Bug fixes: Fixed an issue where checklist tasks wouldn’t allow you to update photos. Fixed an issue where checkbox tasks sometimes didn’t register your selection. Fixed an issue where you couldn’t select an option from checklist dropdown task types.

What’s new in 3.22.0 This release gives Housekeeping its own dedicated home and adds more automation so teams can move faster with less manual work. Highlights -New Housekeeping tab Access all housekeeping tools in one place: Timeline/Board, My Jobs, and more—no more digging through mixed navigation. -Granular HK permissions “Add Housekeeping Jobs” and “Edit Housekeeping Jobs” are now separate, so you can let attendants add jobs while limiting edits to supervisors/managers. -Turndown automation Auto-create Turndown jobs based on Special Codes, VIP Codes, or Room Types, at the time you choose—no more manual task management. -OOO/OOS task automation Control if and when OOO/OOS rooms get cleaning/inspection jobs with flexible options: Daily, Interval (every X days), Last Day, or None. -Linen Strip automation Automatically create Linen Strip tasks for selected room types so you can track Houseman work, who did it, and how long it took. -My Jobs credit breakdown Team members can now see total credits and credits by job type (e.g., stayover, departure, turndown) directly in My Jobs for better pacing and workload visibility. -Checklist icons Add icons to checklist templates (e.g., Linen change, minibar, safety, rooms PM) so staff can quickly spot and pick the right checklist on mobile. Enhancements & fixes -Search repeating job templates by action, item, priority, team member, or location. -See job actions in the Location Activity Log. -Filter Job Status by entire floor (e.g., Floor 1) to focus only on the rooms you care about. -Fixed issues with tasks converted to jobs not inheriting the correct department, and rush rooms not appearing correctly in the activity log.

Optii 3.21.5 is here! This release introduces two powerful enhancements to improve housekeeping accuracy and property setup efficiency: -Support for Credits & Duration based on the guest number: Housekeeping Managers can now configure job durations and credits based on the number of guests per room type. When enabled via the “Customized by Guest Count” toggle under Room Type → HK Credits & Checklists, users can define per-guest increments for each action type (Departure, Stayover, Inspection, Turndown, Correction). -Floor Plan Bulk Updates: You can now perform bulk updates directly from the Floor Plan, making it faster and easier to manage large sets of rooms or locations. Users can select multiple locations and take quick actions using the new “Actions” menu to: -Add Tags to multiple rooms at once -Change Room Type for selected locations -Activate or Deactivate locations in bulk -Bulk Update Sections Selected Need Help? Reach out to your Optii Success Manager or email us at help@optiisolutions.com North America: +1 855 398 1447 Asia: +852 3008 0288 Europe: +44 20 3037 8851 Australia/NZ: +61 7 5292 5166

Optii 3.21.0 is here! We’re excited to introduce Optii 3.21.0 — focused on speed, visibility, and productivity across Housekeeping, Service, Chat, and Projects. From rushing rooms to managing multi-room jobs, this release helps teams move faster while giving managers smarter controls. Housekeeping New List View -Switch from timeline to list for easier management -See all jobs: unassigned, in-progress, or ready to rush. -Take action directly with filters and bulk tools. Key Actions: -Rush rooms in bulk -Cancel tasks -Assign/unassign rooms Bulk Credit Updates -Update credits for multiple team members at once. -Apply by filters (user/role). -Save time during opening and make ad-hoc adjustments quickly. My Jobs View Smarter Job Cards & Views -Update room exceptions (DND, No Show) right from the card. -Track work across: -My Assigned Jobs – active jobs -My Section – all work in your assigned areas -My Added Jobs – jobs you personally created Benefit: clearer job management and faster updates. Service Revamped Service List View Managing jobs one by one is gone — bulk tools are here. Bulk Actions: -Add notes across multiple jobs -Apply tags for urgency or reporting -Attach files/photos in one go -Delete accidental jobs instantly Filters: -Department (repair, replace, inspect) -Job Type (guest vs internal) -Status (not started, in progress, done, on hold) -Added date range for history Job Assist Now more powerful than ever: -Create jobs across multiple rooms & items in seconds. -Add due times and assign directly. Example: “Change filters & replace batteries in rooms 104, 105, 106 — assign to Anthony, due 2pm.” → Generates 3 jobs, fully mapped and ready. Enhancements & Fixes -Future Job Filter: Added confirmation before deleting attachments. -Activity Log: Now shows partner/integration name for jobs. -Log Issues Fixed: PMS events mislabeling + room list view now on homepage. 3.21.0 makes managing jobs faster, smarter, and more flexible — so your team can spend less time clicking and more time delivering great guest experiences. Need Help? Reach out to your Optii Success Manager or email us at help@optiisolutions.com North America: +1 855 398 1447 Asia: +852 3008 0288 Europe: +44 20 3037 8851 Australia/NZ: +61 7 5292 5166

Release Notes 3.20.10, September 9th Mobile performance – Faster navigation in the My Jobs section, with smoother filtering options for teams on the ground Login experience – Fixed issues with logging out and back in, ensuring a more reliable session flow.

Release Notes – 3.20.8, August 11th – Addressed minor bugs and made performance improvements for a small set of mobile devices to extend battery life.