TeLavi Mobile
Business
Free · Designed for iPad. Not verified for macOS.
Telavi's mobile app is a SIP soft client that extends VoIP functionality beyond your regular landline or desktop app. It brings features of the Telavi Cloud platform directly to end-user's mobile devices as a Unified Communications solution. With Telavi's mobile app, users are able to maintain the same identity when making or receiving calls from any location, regardless of their device. They are also able seamlessly send an ongoing call from one device to another and continue that call without interruption. Telavi's mobile app grants users the ability to manage contacts, voicemail, call history and configurations in a single location. This includes the management of answering rules, greetings, and presence which all contribute to more efficient communication.
more -Fixed an issue with duplicated contacts getting added to the contact list.
-Fixed an issue when adding a new contact, the check mark button would become disabled.
-Resolved an issue in the iOS app where missed or inbound calls from cross-domain users incorrectly displayed the caller’s extension instead of their DID number in Call History.
-Resolved an issue where the “Web” status was not appearing in the Call Center status dropdown within the iOS app.
-Added the UI Config, MOBILE_IOS_CALL_USING_CELL_ANI_ENABLED (default = yes). Setting this to no fixed an issue where Caller ID was not displaying correctly when using the cellular call feature on IOS.
-Improvements made for handling incoming calls.
-Creating Messages with External Keyboard (You can now compose messages using an external keyboard, making typing faster and more convenient on iOS devices).
iOS App Version 4.1.5 (491) 09/05/2025
- Corrected a bug where the UI Config, MOBILE_REGISTRATION_SERVER, was not honored when set at the Reseller level.
- Corrected an issue where speakerphone could cause echo feedback for other call participants.
- Fixed a Call History bug. When a "From Name" was empty or missing, the dialed number would be displayed instead of the "From Number".
-Corrected an issue concerning Music on Hold and conferencing. If a mobile app user in a conference put the call on hold, hold music would play for all conference participants.
- Corrected an issue where the switch phone button would simultaneously ring all devices.
- Fixed a bug in chat where the user could add the same contact or phone number when selecting "Add Participants" in an existing chat session.
- Added MOBILE_IOS_PREMIUM_VIDEO_ENABLED as a config (previously MOBILE_IOS_IOTUM_VIDEO_ENABLED) to match the portal’s PORTAL_PREMIUM_VIDEO_ENABLED. Both the Mobile and Portal configs must be enabled for Premium Video to be available in SNAPmobile iOS.
- Fixed a bug concerning the "Add Call" button. If a call was put on hold, a call could not be added.
- Fixed a crash when tapping, then dismissing the ‘More’ button during a call.
Fixed an issue with incorrect timestamps for sms messages.
- Fixed an issue where the app would get stuck in a connecting state. This was caused by duplicate push notifications from the server.
4.1.2 (428) 02/13/2025
-Resolved a Bluetooth audio issue causing audio to be transmitted to the earpiece instead of via Bluetooth during inbound calls.
-Introduced a Premium Video tab for iOS, enabled by a feature flag, allowing lotum integration for video meetings.
-Updated the Floating Action Button (FAB) to support video functionalities.
-Fixed a crash occurring when chat functionality is disabled, and a message arrives while the app is backgrounded.
-Addressed phone number formatting issues for the AU region.
-Improved the handling of incoming calls.
4.1.0 (406) 02/06/2025
Bug Fixes:
-Resolved issues with calls, missed call notifications, voicemail badge updates, and iOS contacts not displaying correctly.
-Fixed problems with sending/receiving MMS, including size limits and issues with large image transfers.
-Corrected issues with voice and inbound calls not working in specific scenarios (e.g., IPv6, Microsoft SSO).
-Addressed various UI bugs related to logging in, call transfers, and app crashes when starting SMS conversations.
-Fixed problems with multiple messages not displaying properly, contacts not populating, and incorrect phone number formatting.
-Resolved issues with landscape views on iPads and local notifications for voicemails.
Improvements:
-Added new logic to handle voicemail forwarding options and SMS number formatting with the "+" character.
-Enhanced the app's ability to send logs via API for diagnostics.
-Introduced the ability to manage emergency calls via the 988 number.
-Improved Siri integration for calling and app handling of incoming calls.
-Removed unnecessary “use mobile data” setting and updated the voice SDK.
New Features:
-Added support for viewing v44.1 time frames in Answering Rules.
-Included the ability to customize login screens with company-specific labels.
4.0.3 (378) 11/22/2024
- Fixed a bug where there's iFrame issues so wildcards JWT_TOKEN, COOKIE, and COOKIE_NAME work properly.
- Fixed a bug where there's a button issue, the graphic was not adapting to dark mode.
- Fixed a bug where there's an issue with log files being cut off and not providing the latest logs.
- Fixed a bug related to STUN keepalives to improve audio delays when connecting to a call.
- Fixed a bug where message timestamps were incorrect.
- New branding logo and images.
- Minor improvements and performance updates.
3.5.5 02/16/2024
- Fixed a bug where the call would drop after being put on hold for 30 seconds.
- Minor improvements and performance updates.
3.5.4 10/05/2023
- Fixed a bug where the user could not end an invalid call.
- Show original caller ID along with call queue ID when receiving an incoming call from a call queue.
- Other performance improvements.
3.5.1 10/04/2023
- Fixed a bug where the user was unable to answer an incoming call, and the call got stuck in the connecting state.
- Fixed a bug where receiving multiple images was only showing the same image multiple times.
- Fixed a bug where voicemails weren't playing for some users.
* Performance and stability enhancements.
3.3.4 03/02/2023
- Fixed a bug where DTMF was not being sent in a merged call.
- Made fixes and improvements to CallKit namely, various in-call UI fixes, Hold & Accept, End & Accept, and an issue ending calls via Bluetooth when on 2 calls at once.
3.3.3 12/18/2022
- Fixed a bug for config page
- Fixed a bug for star code was not being dialed from call history
- Fixed a bug where app was not honoring the expiration time set within the admin page
- Fixed a bug where voicemail badge was not updated until the user went into the voicemail tab.
- Fixed a bug where mute within TeLavi Mobile
- Fixed a bug where an external keyboard on the iPad was moving the chat box out of the screen when trying to send a message
- Fixed a bug where TeLavi Mobile was returning a 488 due to codec issues.
- Added feature for multimedia file size
- Plus other fixes and features.
3.3.1 11/14/2022
- Fixed a bug when adjusting the voicemail slider when the voicemail is paused
- Fixed an issue with Call History's Missed calls view not being sorted properly
- Fixed a crash when sorting Coworker contacts by Online/Extension
- Fixed a bug where an external keyboard on iPad was moving the chat box out of the screen when trying to send a message
- Fixed a bug where outbound calls starting with a + will set the contact name as Unknown
- Fixed a bug where voicemail audio playback kept defaulting to Bluetooth when connected to a Bluetooth device
- Updated SDK to fix random crashes
- Plus other fixes and features.
3.2.2 03/30/2022
- Fixed a bug where the default calling method in Settings could be set to Choose before each call even after mobile number was removed.
- Fixed a bug where not all phone contacts were showing up on the contacts list.
- Fixed a bug where pulling down to reply on a notification wouldn’t work when the app was terminated (not in background).
- Fixed a bug where the user would receive a notification from a muted conversation while not on the chat tab.
- Fixed a bug where saving deleted voicemails wasn’t moving the saved voicemail to Saved.
- Added an improvement where in Call History, tapping on a call will now take you to the details page. Previously, it would start a call to that number. The info button has been replaced with a call button.
- Fixed a bug where outbound messages from portal and web phone was showing up as unread while logged into the same user.
- Plus other fixes and features
3.2.0 02/01/2022
- Fixed an issue where a user receives call notifications after they have logged out. Attempts to answer or end incoming calls resulted in a crash.
- Fixed an issue where a user was unable to scroll through a long list of available SMS numbers when starting a new conversation.
- Added an improvement where chat push notifications will now include an image preview for chat messages that contain an image.
- Resolved an issue where MFA-enabled users would encounter app performance issues when their API access/refresh tokens expired.
- Plus other fixes and features
3.1.0 05/05/2021
-Fixed an issue with duplicated contacts getting added to the contact list.
-Fixed an issue when adding a new contact, the check mark button would become disabled.
-Resolved an issue in the iOS app where missed or inbound calls from cross-domain users incorrectly displayed the caller’s extension instead of their DID number in Call History.
-Resolved an issue where the “Web” status was not appearing in the Call Center status dropdown within the iOS app.
-Added the UI Config, MOBILE_IOS_CALL_USING_CELL_ANI_ENABLED (default = yes). Setting this to no fixed an issue where Caller ID was not displaying correctly when using the cellular call feature on IOS.
-Improvements made for handling incoming calls.
-Creating Messages with External Keyboard (You can now compose messages using an external keyboard, making typing faster and more convenient on iOS devices).
more Version iOS App Version 4.1.5 (491) 09/05/2025
Data Not Linked to You The following data may be collected but it is not linked to your identity:
