Improve the overall stability of the APP.

Launching a new APP version with new features to bring you more optimal financial products： 【Hong Kong】 To enhance customer convenience, the update of the easy app introduces the new “Authentication Code Verification” mechanism for devices in the Hong Kong region. Customers may choose either SMS OTP or Authentication Code Verification as their identity‑verification method, further improving the overall user experience.

Improve the overall stability of the APP.

Launching a new APP version with new features to bring you more optimal financial products： 【Entire area】 Push notifications have been added for easy APP and MMAb2c online banking login. Whether you log in via easy APP or MMAb2c, you will receive a push alert on the easy APP. 【Vietnam】 Launching Online refund/correction request feature to optimize the existing application process for users to apply quickly and easily.

Launching a new APP version with an optimized interface and new features to bring you more optimal financial products： 【Hong Kong】 Launching a foreign currency exchange function 【Vietnam】 Launching an Inquiry function for FastFund NAPAS 247 real-time inward transactions

Launching a new APP version with features to bring you more optimal financial products: 【Vietnam】 According to Vietnamese law, the login mechanism in this area is adjusted as follows: 1. Only provide a biometric authentication mechanism for the Quick Login feature. 2. Adjust device linking by OTP code authentication method via SMS. 3. When logging in for the first time or changing devices, users must identify their face to compare biometrics with the Vietnam National Database.

Improve the overall stability of the APP.

To provide you with more comprehensive financial services and enhance your user experience, we offer the latest version of the Easy APP with adjusted features： 【Vietnam】 Per the regulation of the Vietnam financial regulator, upgrading the password from a minimum of 6 characters to 8 characters. 【Entire area】 To provide you with more comprehensive financial services and enhance your user experience, the minimum supported system version for mobile devices has been adjusted to iOS 14.0.

To provide you with more comprehensive financial services and enhance your operational experience, we offer the latest version of the easy APP, optimizing and adding new features： 【Hong Kong】 Launch fixed deposit account opening and termination functions. 【Vietnam】 In compliance with Vietnamese government regulations, this version optimizes the biometric transaction verification mechanism.

Improve the overall stability of the APP.

Improve the overall stability of the APP.

Improve the overall stability of the APP.

Improve the overall stability of the APP.

To provide you with more comprehensive financial services and enhance your operational experience, we offer the latest version of the easy APP, optimizing and adding new features: 【Vietnam】Introducing eKYC digital account opening and E2E online loan functions.

Bank SinoPac–Ho Chi Minh City Branch would like to inform that from 1/7/2024,“easy by Bank SinoPac”application will temporarily support only online transfer transactions with value below 10 million VND/time and below 20 million VND/day. Therefore, we will temporarily suspend providing the fund transfer function for some online transactions, specifically as follows: •Fund transfer transactions with a value from 10 million VND/time and from 20 million VND/day •Switch mobile devices using“easy by Bank SinoPac”application •The first fund transfer transaction on“easy by Bank SinoPac”application

To provide you with more comprehensive financial services and enhance your operational experience, we offer the latest version of the easy APP, optimizing and adding new features: 【Hong Kong, Vietnam】Enquiries about Salary Slip

Improve the overall stability of the APP.

Improve the overall stability of the APP.

The latest version of the overseas mobile banking app, easy by Bank SinoPac, is now available in Hong Kong! -Multiple currency integration, complete account management. -Easy and convenient transactions, cross-border remittance. -Conveniently switch between Hong Kong and Vietnam mobile service areas. To ensure transaction security, we recommend installing protective software on your mobile device to enhance security. Do not install unofficial or unknown sources of "easy by Bank SinoPac."

Improve the overall stability of the APP

SinoPac e-banking（easy APP）Performance improvements -Upgrade mobile device linking function -Update easy APP Remittance transfer Handling Fee

Upgrade mobile device linking function Update easy APP Remittance transfer Handling Fee

Improve the overall stability of the App

Improve the overall stability of the App.

1. Added push notification which include「Transaction Processing」 and「change user code/password」 2. Added Language switching function, including Traditional Chinese, Simplified Chinese, English and Vietnamese 3. Added a login history checking function where you can check your latest ten login records.