I LOVE the concept of this app. It would have added a lot of fun to my high school 50 year reunion. But sadly and with much frustration, I could not get the TV to connect to the app on my phone. I am very tech savvy and I enlisted the help of others as well and none of us, including the AV staff at the venue, could figure out how to successfully make the connection between my phone and the TV. It appears as if they recognized each other, but the connection always failed. The video app instructions make it appear it’s an easy thing to set up, but we finally had to give up on it. (And yes, both were utilizing the same WiFi).
Hello! We're sorry to hear about your experience. If you’re encountering any connectivity issues, we can help resolve them right away. However, it’s difficult to pinpoint the cause without more information, as it could stem from various sources such as network configurations, Device settings, or TV preferences. For immediate assistance, could you please share your MeisterApps log from within the app? Or feel free to contact us directly at support@mirrormeister.com so we can address your concerns and improve your experience. Thank you!